1 Morgan Street, Tredegar, NP22 3NA, United Kingdom
#2 of 5 hotels in Tredegar
Guests' ChoiceBased on 866 hotel reviews
9.0Cleanliness
9.6
Comfort
9.5
Location
8.6
Facilities
9.2
Staff
9.6
Value for money
9.4
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 November 2023
Greg_zlo
United KingdomHeating was not working, a bit colder than I expected.
Clean, roomy, comfortable. Good location.
Stayed in November 2023
Reviewed: 5 November 2023
Rob
United KingdomClean, good breakfast, great value 👌
Stayed in October 2023
Reviewed: 3 November 2023
Avril
United KingdomDisappointed that Sunday dinner was not made available for us when we arrived after a 5 hour journey, despite there being several empty tables and we arrived at 2.45pm ( Dinner was served until 4pm) Also if you have a room at the front of the hotel the clock on the roundabout chimes repeatedly every hour throughout the night loudly!!
Very clean comfortable room, delicious breakfast. Dan on the front desk the morning we left went out of his way to be helpful
Stayed in October 2023
Reviewed: 28 October 2023
John
United KingdomThe Wi-Fi was very poor!
Food was lovely!
Stayed in October 2023
Reviewed: 26 October 2023
Joanna
United KingdomThere was nothing I didn’t like.
Our room was beautiful, super modern, clean, spacious and luxurious. The staff were super friendly and helpful. The full Welsh breakfast was amazing. Would definitely stay again and recommend to friends and family.
Stayed in October 2023
Reviewed: 22 October 2023
Andrew
United KingdomNothing
Great value. Good breakfast
Stayed in October 2023
Reviewed: 20 October 2023
Anne
United KingdomGreat little hotel. Staff are fabulous! Spotlessly clean and excellent breakfast.
Stayed in September 2023
Reviewed: 17 October 2023
John
United KingdomWi-Fi not great but the staff were aware of this.
Good sized room. Well appointed and comfortable. Great shower!
Stayed in October 2023
Reviewed: 16 October 2023
Arlene
United Kingdomnothing it was all great
excellent stay staff very friendly would highly recommend great value for money food was excellent
Stayed in October 2023
Reviewed: 11 October 2023
Amanda
United KingdomLocation not good
Clean hotel, friendly staff.
Stayed in October 2023
Reviewed: 11 October 2023
Rob
United KingdomNothing.
The ladies were so friendly & helpful at check-in, during our evening meal & drinks and the gentleman who was doing breakfast was amazing too. The food was great in the evening and breakfast in the morning too.
Stayed in October 2023
Reviewed: 5 October 2023
Tonderayi
United KingdomLovely place, room was big and staff members were great
Stayed in October 2023
Reviewed: 2 October 2023
Ruth
United KingdomEverything was great. No complaints.
Really nice, comfortable room. Excellent breakfast. They kindly made me a packed lunch. Friendly, helpful staff. Very good value for money.
Stayed in October 2023
Reviewed: 30 September 2023
William
United KingdomDining room was noisy and music in the bar was too loud
Rooms were lovely. Lots of hot water
Stayed in September 2023
Reviewed: 29 September 2023
Sandra
United KingdomThere wasn't anything I didn't like - it was great!
Everything! Our room was fabulous, the bed was very comfortable and the en-suite bathroom was lovely with a really good selection of toiletries. Great choice of tea, coffee etc in the room and even oat milk. I'm lactose intolerant so having a different type of milk already there was a nice touch. We stayed for two nights and breakfast on both mornings was delicious and very well presented. A sheet with a list of breakfast options was left in our room to be completed and left outside the door by 10pm and you could choose what time you preferred in half hour intervals. I've seen other reviews that have complained about the length of time it takes for breakfast to be served but have to say that ours was served within a reasonable time after being seated and everything was freshly cooked. There was also cereal and toast, tea, coffee and juice - the breakfasts kept us going all day. We also had one evening meal in the restaurant - we didn't book in advance, there were other people already there and a large party was also due in but this was no problem for the staff. Again the food was delicious, fresh and served promptly. Finally, I can't say enough about the staff, they were all very helpful, friendly and nothing was too much trouble. We really enjoyed our stay here and hope to come back one day. Keep up the good work everyone and thank you to you all.
Stayed in September 2023
Reviewed: 27 September 2023
Julie
United KingdomLovely & clean, lovely breakfast
Stayed in September 2023
Reviewed: 27 September 2023
Shan
United KingdomN/A
We have stayed there many times , always clean and staff friendly and helpful
Stayed in July 2023
Reviewed: 27 September 2023
Nicholson
United KingdomBedroom lighting a little weak so would have been hard to work / read
Good location, spacious room, good bathroom / shower, food
Stayed in September 2023
Reviewed: 26 September 2023
Justin
United KingdomLift only to 1 floor so carrying suit case upstairs was difficult. Clock tower rings on the hour.
Food was great. Good choose for evening and breakfast. Room was perfect for my needs. Staff very friendly.
Stayed in September 2023
Reviewed: 24 September 2023
David
United Kingdomexcellent
Stayed in September 2023
Reviewed: 21 September 2023
Anne
United KingdomBeautifully clean and comfortable hotel. Staff are amazing! So friendly and helpful. Breakfast was tasty with plenty of choice. One of the best hotel stays I've experienced. Will definitely go back. Thanks to all the staff you're the best!
Stayed in September 2023
Reviewed: 19 September 2023
David
United KingdomNothing much. The bell on the town clock tower striking every hour through the night took a bit of getting used to but this is not the hotel’s fault. Wi-Fi was pretty poor but it didn’t spoil our stay.
Lovely hotel, beautifully refurbished. Staff were excellent.
Stayed in September 2023
Reviewed: 18 September 2023
Kevin
United KingdomStaff are very keen to help and polite, friendly and will talk to you about anything and everything had a good time
Stayed in September 2023
Reviewed: 18 September 2023
Elizabeth
United KingdomThere is nothing to dislike about the property.
This property is finished to a very high level. The property is very clean and comfortable. All the staff are delightful - courteous and friendly. The breakfast was absolutely fabulous.
Stayed in September 2023
Reviewed: 13 September 2023
Grzegorz
United KingdomWe arrived on Monday after 4pm so the kitchen was already closed, but there are other options on the other side of the street. We were asked to select our breakfast menu and time, but next day morning we had to wait nearly an hour to get the breakfast. The service was polite but clearly understaffed. One man was serving all hotel guests and other clients visiting the restaurant,
Nice spacious and clean family room. Very good breakfast. Parking available for free but with limited spaces.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content