Nothing

Stylish

Stayed in May 2024

Public areas were very hot. Bar prices higher than expected.

Location

Stayed in May 2024

Missed the personal interaction of staff which you do expect from a hotel like this. Window not able to open but the room had good ventilation.

Met all our expectations, good base to stay from to explore London. Easy walk to multiple public transport options and some good restaurants in the neighborhood. Hotel cleanliness was great!

Stayed in May 2024

Nothing

Great location and easy to get to. Very clean and modern. Staff were very polite and helpful.

Stayed in May 2024

Breakfast was a little frustrating and not very relaxing. Not enough plates or glasses. Spent breakfast hunting round for items before we could eat or drink. Coffee machine had either run out of milk or wasn't working. Room was smaller than expected.

Staff were friendly . Beds were very comfortable. Great location in a lovely area of London I've not explored before.

Stayed in May 2024

Sadly the breakfast was disorganised and fell short of what we had expected despite arriving relatively early at 9 am. There was nobody there to meet and greet so we sat down. Firstly the coffee machine was broken and there was nobody around to ask how to get coffee. I eventually had coffee about 20 minutes after I sat down. Cereal choices were restricted to cornflakes, chocolate puffs or chocolate cornflakes - granola or muesli is usually a choice. There was no milk for the cereal apart from oat milk. The bacon was streaky (fatty) and the scrambled egg was so dried out - it was inedible. The only bread available for toast was sliced as the fresh crusty loaf was finished. These may seem like small issues, but in combination was sufficient to somewhat disappoint and affected our stay.

The bedding was incredibly comfortable and the bedroom spotless.

Stayed in May 2024

Convenient location a short walk from the jubilee line, our room was compact but perfect for a one night stay, the team at reception were friendly and efficient.

Stayed in May 2024

Clean and modern, beds comfortable,staff friendly and informative. Good location for staying after an evening concert at The O2 Arena.

Stayed in May 2024

Breakfast was a bit haphazard, no plates, coffee machine broke etc but the staff did their best.

Stylish, safe, clean and friendly staff. Close to tube station.

Stayed in May 2024

Windows could do with a good clean to really celebrate the views.

Super modern, clean and some incredible views. Loved the radio and little extras

Stayed in May 2024

Breakfast was a bit chaotic and no one there to explain how it works and not many places to sit as most tables were reserved

Amazing place and just what we needed

Stayed in May 2024

Look and feel - modern and a bit different to the norm. 24 hour ‘snack bar’. Comfy bed, good shower

Stayed in May 2024

Clean and fresh air around the building. Snack/drinks counter open until late was very useful. Steamer in the room was a great touch.

Stayed in May 2024

Access by taxi & Uber were challenging. Taxis, which I like taking in London, were not able to be hailed outside the hotel. Most drivers seemed unfamiliar with the area and ongoing construction meant that sometimes we were dropped off a block or two away. As someone with mobility issues, this was frustrating. Public transit is plentiful but one must walk 10 minutes or so to access it and for myself this was difficult.

The hotel was very modern, clean and well appointed.

Stayed in May 2024

Rooms too small and look unfinished look at pictures of the ceiling

It’s very modern clean and the breakfast is lively

Stayed in May 2024

The room was a little smaller than we are used to but it was very functional and it used the space extremely efficiently

Location was ideal for Canary wharf and the tube

Stayed in May 2024

The rooms were cramped and the courtyard view was not a courtyard for which we paid extra.

Stayed in May 2024

Na

Modern , clean and in a great location

Stayed in May 2024

The bar prices and the addition of 12 1/2% service even on a drink at the bar. Rooms quite small

Very comfortable beds & very quiet in the rooms. Reception staff extremely friendly

Stayed in May 2024

Buffet breakfast cooked food was lukewarm

Great location for visiting the O2 arena

Stayed in May 2024

No words, all was good

Hotel room was clean and comfortable. Staff were helpful and friendly. Breakfast was very tasty. . Hotel is in a good location for the o2 arena, the reason for our visit to London. The area was quiet and relaxing. Would definitely stay again if we are going to another event at the arena. Thanks for a lovely stay.

Stayed in May 2024

Breakfast not included In the price paid already. We came back after event at 02 one member of staff said bar was open still. Stood at bar waiting to be served to then be told when they got to us we are shut, we said but we are staying & have been stood here clearly in front of you waiting so why ? She said ok you can have beer or wine , neither of which I drink men had beer I went without! Went to night bar where man had h&s in a tin had one of them & asked member of staff there for a glass , yep over there - really !

Clean, very new looking , location. On arrival was made to feel really welcome , our room was lovely looking over canary wharf superb.

Stayed in May 2024

The view

My view was stones and windows

Stayed in February 2024

The Room was pretty small looked bigger in the picture Refreshments in room tea and coffee very minimum and no shower caps. !!

Great location lovely helpful staff

Stayed in April 2024