Floors are very uneven, carpet is very cheap, TV didn’t work

Value for location, large room

Stayed in April 2024

No hot breakfast

Clean room, close to gatwick airport ideal budget stop over for night before flight

Stayed in April 2024

The bathrooms need updating. The cleaning standards need improving. I don’t know expect perfect, but there was dry blood on the bathroom floor.

Stayed in April 2024

It wasn't the cleanest, there were bugs over the beds. (Not bed bugs, maybe due to being near fields)

The property is close to Gatwick airport and very cheap in comparison to near by airports. Reception staff were helpful and knew we were coming late and leaving very early and were happy to accommodate this.

Stayed in March 2024

Little dated

Ease of access to Gatwick

Stayed in April 2024

Pretty far from the Airport

Stayed in April 2024

The road up to the hotel can break suspension if not careful.

Stayed in March 2024

Bed not very comfortable

Value & location

Stayed in April 2024

The first room we were given smelled of damp and mould. When I looked up I saw why. The ceiling has obviously been leaking and there was damp all over the ceiling and water stains and damp must on the sofa underneath. The walls are super think and could hear a crying baby all night like it was next to me. The second room we were given was cleaner but the bed side lamps had sawn off and removed and there were loose wires covered in duct tape exposed around the headboard. The shower seal was black and mouldy and the tap on the sink was so stiff it was difficult to use. The road leading the hotel is pot hole hell. No more than 4mph or you’ll damage your car. The hotel knows this is a problem though and even has a sign up in reception for pot hole damage claims.

Friendly staff and no issues sorting out our issues.

Stayed in April 2024

The pot holes to the property have buggered up suspension as they are deep and full of water. I suspect it has damaged the suspension mount or arm. I will have to have this looked at. The carpet in the hotel look dated and thin in places. In the room the walls were painted white, however they were grubby...and their were bare feet dirty marks on the walls in the room. The bed under the window had silver fish on it in abundance, indicating long term dampness and the room felt cold and damp. The windows, were disgusting and covered in algae and mould so couldn't see out of them, and they let a breeze in. We paid for the breakfast, which as stated would be a cold breakfast, but... the Apples in the fruit bowl were frozen and must if been taken out the freezer 10 mins before we got in there. There was no one in the dining room, but there were no croissants as advertised or yoghurt. The bread was cheap 1/4 thick slices, with marg portion and strawberry jam as a choice. The cupboards and side board doors were hanging off. So all we had was a portion of cereals, and a glass of value orange juice. Definetly not worth the price we all paid for this...we could of bought milk and cereals with us for 99% less price and kept in the room fridge. The bed would of been better off without mattresses as they were probably well over 20 years old and all you could feel was the bed frame and the springs!!

There was a bed linen looked clean , the microwave, hairdryer, iron, ironing board, fan, fridge, towels, hotel shower gel and a small selection of hot drinks available in the room. Room was spacious and lighting was adequate. The bathroom was clean.

Stayed in April 2024

Lane leading to the hotel was full of huge potholes and partially flooded. There was no restaurant which meant we had to risk driving down the lane more than I would have liked. I was worried about getting stranded and missing our early morning flight at Gatwick which was the purpose of our stay so didn't sleep well. Think I got off lightly with just a puncture that I had to get repaired when we got home. There was a notice in the reception for how to claim for any damages from the local council which suggests its not the hotels responsibility, but still... Room itself was clean but some of the floorboards under the carpet were loose. The bathroom door got jammed and I was trapped in there for a few minutes which caused a slight panic. Never again.

the single member of staff we saw was pleasant and helpful

Stayed in March 2024

Had a problem with a blocked shower, could not get any assistance in reception at 21.00. The member of staff looked tired and could not be bothered at the check- in desk.

Reasonable price.

Stayed in March 2024

Arrived on Sunday so had to go to town through traffic to food shops

Close to purple parking

Stayed in March 2024

The driveway was terrible for cars and could of possibly caused damage to bottom of car

Staff was welcoming

Stayed in March 2024

The approach road was full of horrendous pot holes that could easily damage your car. Signage to the road was poor. The property itself was in a tired condition and needs a bit of general repair and love

Reasonable price for what it was

Stayed in March 2024

Access Road was In very poor condition - pot holes from start to end

Value for money

Stayed in March 2024

The road was very bad, but the council were fixing it later on the day we left, so should be OK now.

Good stopover for Gatwick Airport. Host was helpful and opened the breakfast room at 6.30am, so we could have breakfast before our flight. The breakfast room usually opens at 7.30am. Lovely grounds and we saw a squirrel 😀

Stayed in March 2024

I read about the potholes after I’d booked unfortunately .. they were very bad indeed and as others have said when they’re full of water you have no way of knowing how deep they are. I drove down super slow, literally 1st gear and a few miles per hour .. a couple of them were super deep and there was no way to avoid them as road very narrow. Also marked down as the bathroom wasn’t very clean , particularly the shower cubicle. On a positive note the man at check in was helpful and friendly. For some reason my booking wasn’t on the system but he sorted it out

Comfortable bed , room was warm

Stayed in March 2024

The road in was horrendous - millions of potholes and absolutely trashed my bumper going in and out. One pillow on a double bed! Very small room.. photos don’t show you how tiny they are

The room was functional

Stayed in February 2024

The road in was making good use of 4x4 vehicles

Well presented for the price

Stayed in March 2024

Room was very cold and we couldn't sleep very well because of this also the duvet on the bed need to be a better quality and fit the bed kingsize bed with a double duvet doesn't work also very thin ...the continental breakfast wasn't that good either cereals bread and a few pots of jam and marmalade no proper croissants and no cold meats. And what fruit there was a couple of brown bananas and few apples doesn't make a continental breakfast. £79 for 1 night not a bad price if all the above was better.... won't be booking again.

Room was lovely and clean.

Stayed in March 2024

There was dead flies on the bed, also other alive bugs on the walls. Bathroom was sparkling clean, but the room was terrible.

Location

Stayed in March 2024

The road in and out.

The road leading to this hotel was flooded. There were massive pot holes and speed bumps. There was no way of knowing about the pot holes. Our car was damaged and pieces broken off the underside of the car. This was the only way in and out so there was no avoiding it and no obvious warning signs.

Stayed in February 2024

Unfortunately the road go get there is pretty much a farm road and my car got battered in the potholes

Rooms were good enough, and beds were fine.

Stayed in March 2024