East St, Newquay, TR7 1DB, United Kingdom
#29 of 47 hotels in Newquay
Guests' ChoiceBased on 3424 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
9.1
Facilities
7.5
Staff
8.9
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 2 April 2024
Ronald
United KingdomCleanliness is key, could do with more attention to detail, regular cleaning of pool area Pool isn’t suitable for less abled/ younger swimmers as gets deep very quickly
Location is good, within walking distance of most attractions, staff excellent, breakfast lovely and the history of property
Stayed in April 2024
Reviewed: 2 April 2024
Peter
United KingdomNo bar and we didn't realise the Irish bar next door was part of the hotel
Building of character. Spacious room, well equipped. Nice pool.
Stayed in March 2024
Reviewed: 2 April 2024
Jhana
United KingdomShower needed maintenance work.
How much the staff love dogs and they are all super friendly.
Stayed in April 2024
Reviewed: 1 April 2024
Shona
United KingdomThe room felt very hot! But wouldn't complain about it, it's been a cold spring
We loved it was dog friendly. We really lucked out and were given a sea view room which made the holiday for us
Stayed in April 2024
Reviewed: 1 April 2024
Stephen
United KingdomChanging facilities in sap could do with updating
The location, friendly staff,spa facilities and cleanliness of the hotel
Stayed in March 2024
Reviewed: 1 April 2024
Piotr
United KingdomShower had very low pressure
Personnel polite and helpful, breakfast was ok
Stayed in March 2024
Reviewed: 28 March 2024
Clair
United KingdomWatched and waited for eggs to come out of the kitchen and they were still cold - sorry. Also, the sheets are cleaned with a very strong smelling soap or are sprayed with a perfume that was really over powering.
Lovely building and good location.
Stayed in March 2024
Reviewed: 26 March 2024
Holly
United KingdomNothing
Everything
Stayed in February 2024
Reviewed: 26 March 2024
Paul
United KingdomSometimes our room heating didn't come on Staff was very helpful and fixed more or less straight away and if not happy another room was offered
Location and car park was good
Stayed in March 2024
Reviewed: 24 March 2024
Michelle
United KingdomGreat location , lovely staff , good parking , will stay again
Stayed in March 2024
Reviewed: 24 March 2024
Kevin
United KingdomGood central lobation, friendly staff, clean although a bit dated . Good value for money. Nice breakfast.
Stayed in March 2024
Reviewed: 23 March 2024
Louise
United KingdomRooms very hot.
Location
Stayed in March 2024
Reviewed: 20 March 2024
David
United KingdomAll good
Nice hotel
Stayed in February 2024
Reviewed: 19 March 2024
Lisa
United KingdomIf there was availability to get a meal in the evening
The room was a nice size and beds were comfy. The location was fantastic a very short walk to shops, beach, pubs, restaurants. The breakfast was great, lots of variety, help yourself to whatever you wanted. The pool spa and sauna was good. And didn’t have to check out until 11. Pet friendly.
Stayed in February 2024
Reviewed: 18 March 2024
Richard
United KingdomRoom was not airtight. Door had dog scratches that could do with some paint. Shower head needs looking at. Room too small.
Breakfast was perfect plus nice bread. Staff friendly and helpful.
Stayed in March 2024
Reviewed: 18 March 2024
Asha
United KingdomGym/spa facilities could have been maintained better. Showers and changing rooms could have been cleaner. You have to pay for parking for the first 3 nights. This was not apparent when I booked the room though I may have missed this info.
Beautiful building with lots of character inside and outside. Decent buffet breakfast. Regularly topped up with warm fresh food. Staff were friendly and helpful. Great location with sea view and to go to other areas within Cornwall.
Stayed in February 2024
Reviewed: 16 March 2024
Gillian
United KingdomSwimming pool and facilities need updating and deep cleaning but clean enough for us.
Overall cleanliness at hotel was very good. I think certain points need some TLC for example worn carpet on stairs. Breakfast was very good value with good choice. Food was hot and good taste. Staff were excellent, really kind and helpful
Stayed in March 2024
Reviewed: 16 March 2024
Jackie
United Kingdomnothing
excellent breakfast
Stayed in March 2024
Reviewed: 13 March 2024
Joy
United KingdomAll fine.
We love this hotel. Please don’t change a thing!
Stayed in March 2024
Reviewed: 13 March 2024
Lindsay
United KingdomBreakfast could of been warmer
Location of hotel great, nice friendly Reception. Hotel room was clean, good size.
Stayed in March 2024
Reviewed: 12 March 2024
Jorge
United KingdomDated facilities.
Great location, shops & restaurants near. A beautiful beach within short walk. Spacious rooms and common areas.
Stayed in March 2024
Reviewed: 12 March 2024
Derek
United KingdomThis is always a moan for me. I stay away pretty often, but this is the only hotel I stay in that charges for on site parking. This is now £7.00 for the night. I got a fantastic deal on my room, so it's more the principle than the money. The dining area and bar were both closed, but obviously this is out of season, so understandable. Plenty of bars etc nearby. But overall this is still one of my favourite hotels.
I have stayed here many times. This time I got a very good room rate. I had a single room, which was of a good size. Plenty of storage space and a writing desk. Light switches and electric sockets right by the bed, which is good. Small bathroom, but perfectly functional. Usual tea and coffee facilities in the room. Nice self service buffet breakfast with all the usual cooked items, plus cereals, fruit juices etc. Superb view from the dining area.
Stayed in March 2024
Reviewed: 8 March 2024
Donna
United Kingdom£12.50 per dog per night is to expensive.
Love the hotel
Stayed in February 2024
Reviewed: 8 March 2024
Susan
United KingdomPaying for parking, unable to eat in. Too many dogs,
Old and comfortable, very homely , breakfast good.Staff always friendly
Stayed in February 2024
Reviewed: 3 March 2024
Eleanor
United KingdomBeautiful chandeliers and furniture. Lovely sea views.
Stayed in March 2024
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