Reviews of Legacy Hotel Victoria 3 stars
East St, Newquay, TR7 1DB, United Kingdom
#27 of 44 hotels in Newquay
Guests' ChoiceReview score
Based on 3406 hotel reviews
7.7Score breakdown
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Cleanliness
8.2
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Comfort
8.3
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Location
9.1
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Facilities
7.5
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Staff
8.9
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Value for money
8.0
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Free WiFi
8.5
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Reviewed: 14 May 2024
Nita
United Kingdom1 review8.0“Had a lovely relaxing few days - much needed break. Would definitely book again.”- • Leisure trip
- • Couple
- • Standard Double Room with Sea View
- • Stayed 2 nights
- • Submitted via mobile
The jacuzzi was cold. The pool / spa area was in need of some TLC. The bathroom decor was very tired.
Breakfast was good. Would’ve liked scrambled egg option instead of fried. Great location. Last stayed in 2003 with my sisters.
Stayed in May 2024
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Reviewed: 13 May 2024
Siobhan
Ireland4 reviews1 helpful vote7.0“Very relaxing and people of Cornwall were extremely friendly and helpful”- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 1 Child)
- • Stayed 2 nights
Pool wasn't what it looked like in the pictures, carpets worm. Bathroom fittings old.
Breakfast was excellent, staff extremely helful and friendly
Stayed in May 2024
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Reviewed: 12 May 2024
Gillian
United Kingdom1 review8.0“Really good apart from shower”- • Leisure trip
- • Group
- • Standard Twin Room with Sea View
- • Stayed 4 nights
- • Submitted via mobile
The shower in room was the worst ever.
Breakfast amazing and staff
Stayed in May 2024
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Reviewed: 11 May 2024
Michele
Australia3 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
A bit dated, bit liked all of the antiques. Very well presserved.
Historic, location and staff were fabulous. Couldn't be more helpful.
Stayed in May 2024
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Reviewed: 11 May 2024
Michelle
United Kingdom18 reviews1 helpful vote7.0“Close to all amenities in Newquay”- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 1 Child)
- • Stayed 4 nights
- • Submitted via mobile
No fresh fruit for breakfast. No variety available at breakfast, same each day. Having to pay extra to park
Good location
Stayed in May 2024
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Reviewed: 10 May 2024
Jackie
United Kingdom12 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Only prob was window seals had gone so a bit of noise at times could do with fixing
Been a number of times and still think it is great
Stayed in May 2024
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Reviewed: 10 May 2024
Jacqui
United Kingdom51 reviews6 helpful votes9.0“Lovrly night stay.,”- • Leisure trip
- • Couple
- • Family Room (2 Adults + 1 Child)
- • Stayed 1 night
- • Submitted via mobile
Didn’t have own Bar snd bar next door was very noisy . Plenty of other venues to choose from.
Lovely Character property. Family room was amazing size and so comfortable. Catered well for us snd our dog. Lovely breakfast. Would recommend Lovely views of beach from hotel. Plenty of places to eat and drink within walking distance.
Stayed in May 2024
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Reviewed: 9 May 2024
Julia
United Kingdom10 reviews8.0“As usual a very pleasant stay at The Victoria.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
The room we had we have stayed in before and I noticed the bathroom should have been redecorated by now.
As we have stayed at The Victoria before we were very pleased that finally the lift had been replaced. The breakfast was as plentiful as usual although a variation on the eggs (i.e. scrambled ) would have been nice.
Stayed in May 2024
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Reviewed: 9 May 2024
Sally-anne
United Kingdom3 reviews7.0“The excellent location and seaviews from our room made up for the disappointing leisure facilities.”- • Leisure trip
- • Couple
- • Standard Double Room with Sea View
- • Stayed 3 nights
- • Submitted via mobile
The pool changing facilities are dire. No sign to tell you where the changing rooms are so i walked into the men's. Showers not working, lockers not working. Shabby. Pool ok.
Everything, food, the character and charm of the building, the staff. Great that the evening resteraunt and bar next door so not noisy.
Stayed in May 2024
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Reviewed: 7 May 2024
Brogan
United Kingdom1 review7.0“Fun and family friendly”- • Leisure trip
- • Family with young children
- • Standard Suite
- • Stayed 3 nights
- • Submitted via mobile
The hotel was dated and also struggled to turn radiators off. Either direction kept them on. We also didn’t get our room cleaned in two days by house keeping
I loved the location and the size of the room we had. Perfect for a family get away and have our own space
Stayed in May 2024
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Reviewed: 7 May 2024
Vincent
United Kingdom1 review8.0“lovely hotel with a good breakfast in a good location”- • Leisure trip
- • Family with young children
- • Standard Single Room
- • Stayed 4 nights
Although it was clean and tidy i just feel things are a little dated.The carpet on the stairwells were taped down with holes.And the pillows were a little hard.
The hotel was in a perfect location.Handy to beach and shops.Breakfast was lovely.The hotel was nice and clean and the reception was excellent and an easy process to check in and book car in for parking
Stayed in April 2024
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Reviewed: 6 May 2024
Natasha
United Kingdom1 review8.0“Good value, comfortable, would stay again.”- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Bathroom old and outdated.
Lovely building, very accommodating staff, comfortable room with high ceiling.
Stayed in May 2024
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Reviewed: 6 May 2024
Rob
United Kingdom6 reviews7.0Good- • Leisure trip
- • Group
- • Family Room (2 Adults + 1 Child)
- • Stayed 2 nights
- • Submitted via mobile
Nothing I didn’t like. Bits are dated but over all it was good value.
Location was ideal very central, views are fantastic
Stayed in May 2024
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Reviewed: 5 May 2024
Rosalie
Guatemala41 reviews1 helpful vote8.0“Lovely friendly hotel with great breakfast”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
We went swimming once, the pool itself is fine, but the woman’s changing room is in a terrible state and desperately needs attention. There are holes in the floor where there used to be benches and holes in the wall where there used to be hooks to hang things. There is nowhere to put your clothes and towels when you’re changing. There was water dripping from the ceiling. I didn’t swim again as I didn’t want to use the changing room.
The staff are very friendly. Our room was comfortable (though the bed did give me backache as it was too firm) the breakfast is really good and the large lounge areas and seating are great.
Stayed in May 2024
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Reviewed: 5 May 2024
Thong
Singapore10 reviews1 helpful vote9.0“Nice relaxed stay”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
No complaints
Central location clean n comfortable and excellent breakfast
Stayed in May 2024
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Reviewed: 5 May 2024
Claire
Spain10 reviews1 helpful vote9.0“Great hotel with wonderful staff.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
Wonderful hotel with super friendly staff, and a great central location to explore Newquay.
Stayed in April 2024
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Reviewed: 4 May 2024
Peter
Spain3 reviews9.0“Time warp 5 days”- • Leisure trip
- • Couple
- • Superior Double Room with Sea View
- • Stayed 5 nights
- • Submitted via mobile
The hotel needed a decoration make over .
From the moment we entered the hotel it was like stepping back in time. The elegance, wonderful, decor, dated, but set the time of glory , just to think of its glory days . Time warp.
Stayed in May 2024
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Reviewed: 4 May 2024
Hanna
Finland118 reviews11 helpful votes9.0“Enjoyable stay at a good spot!”- • Leisure trip
- • People with friends
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
We enjoyed the atmosphere! The staff was super-friendly!
Stayed in April 2024
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Reviewed: 3 May 2024
Kathrin
Germany36 reviews9.0Superb- • Leisure trip
- • People with friends
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
It is an old building and that shows.
Nice old building with flair. Room was clean. Bed is verry comfortable. Pool and Sauna is nice.
Stayed in May 2024
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Reviewed: 2 May 2024
Kenneth
United Kingdom9 reviews2 helpful votes8.0“Comfortable and quiet, warm and generally friendly staff.”- • Leisure trip
- • Solo traveller
- • Family Room (2 Adults + 1 Child)
- • Stayed 2 nights
- • Submitted via mobile
The breakfast was mediocre. Just cereal and unhealthy fried stuff which was not for me. As for the quality of the fried stuff: Wetherspoons do far better!
The view from the lovely dining room - spectacular! Warm and very comfortable. Wonderful friendly reception for my little dog. Wonderful old Victorian building inside and out.
Stayed in May 2024
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Reviewed: 1 May 2024
Kenneth
United Kingdom9 reviews2 helpful votes9.0“Very comfortable, a pleasant atmosphere, genuine dog friendly staff, warm room.”- • Leisure trip
- • Group
- • Standard Single Room
- • Stayed 1 night
- • Submitted via mobile
I did not like the surly attitude of one of the male staff when I had to visit reception because my key card failed to open the room door. Why did this happen in the first place? This was not my fault. I thought the breakfast was pretty mediocre. No offer of eggs not fried. No proper mushrooms. No veggie option either. Why should the eggs all be fried? It irked me that you wouldn’t change the room I inadvertently booked as a family one instead of a single which is what I wanted. As a 75 year old I struggle with online bookings I felt you are not being tolerant at all - shame on you! Very
I liked the lovely reception that my little dog received. This was very much appreciated. I liked the building inside and out, and the spectacular view from the dining room - wow! I loved my huge family room even though this is not what I required being on my own.
Stayed in May 2024
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Reviewed: 1 May 2024
Wendy
United Kingdom1 review9.0“A great time. Shame about the rain.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Water in room was not working but we were given a nicer room. Thanks
Breakfast was fabulous. Thankyou. Was recommended to eat at the red lion but food we had was very poor
Stayed in April 2024
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Reviewed: 30 April 2024
Paul
United Kingdom3 reviews7.0“Excellent value”- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 1 night
- • Submitted via mobile
Obviously old and tired in parts
Friendly helpful staff, basic but fine room and a sauna!
Stayed in April 2024
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Reviewed: 30 April 2024
Matthew
United Kingdom3 reviews8.0“Pleasnte and a handful of staff members members when that bit”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
The style of the building and it was dog friendly
Stayed in April 2024
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