East St, Newquay, TR7 1DB, United Kingdom
#29 of 47 hotels in Newquay
Guests' ChoiceBased on 3424 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
9.1
Facilities
7.5
Staff
8.9
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 28 May 2024
Paul
New ZealandArea was a bit rowdy on a bank holiday weekend.
Spacious room in an excellent location with wonderful views. Close to many pubs and restaurants and a short walk to local area transport. No evening meals served but not becessary with so many alternatives nearby. Excellent breakfast and good parking.
Stayed in May 2024
Reviewed: 28 May 2024
Colin
United KingdomView was only of main street, not of the sea or beach, but 0.k.
Room was very comfortable and cleaned every day. The breakfasts were exceptional.
Stayed in May 2024
Reviewed: 27 May 2024
Tom
United KingdomThe hotel is rather run down, the swimming area could do with a lot of work, mould in the tile grout, male changing facilities that are barely there the lockers dont work, the smell of urine through the pool area was odd. The ensuite: Basic shower/bath combo with a feeder shower nothing truly to write home about, could use some modernising. The actual hotel: Showing plenty of signs of wear and tear, scuff marks on the walls, tape on the carpet to cover the frayed parts, walls where paint is flaking or hap hazzardly painted over. The cost: overall for £700 wasnt the most expensive for the duration of our stay but still for that price I'd expect a bit more from the hotel as in less rundown.
The staff, the breakfast and the room all were lovely. The staff were very helpful to us. The breakfast was good, the room was clean, a bit basic but clean.
Stayed in May 2024
Reviewed: 25 May 2024
Julie
AustraliaDidn’t like dogs staying in hotels
Had a lot of history
Stayed in May 2024
Reviewed: 24 May 2024
Smiley
United KingdomI think 'faded elegance' sums it up. A lovely hotel but a bit worn at the edges.
Breakfast, staff, lounge areas, room furniture,
Stayed in May 2024
Reviewed: 24 May 2024
Winnie
Hong KongThe breakfast is awesome, very good sitting in the waterfront.
Stayed in May 2024
Reviewed: 24 May 2024
Victoria
United KingdomWe have been here a number of times in the past the last time being about 6-7 years ago and the Hotel is in need of a real update. The carpet on the the stairs is really worn and unsafe in parts which have been taped down but really needs replacing. The bathroom again was dated with a lot of mould around the ceiling of the shower area which I would suggest needs looking into.
The breakfast was ok but I would remover the label that says you have HP brown sauce when clearly it is not. For someone who has asperges things have to be what they say for reasons such as taste and HP brown sauce is one of them which is the only brand of sauce I can use. When the sauce dispenser is labelled as HP brown sauce I would expect it to be that but it wasn't so ruined my breakfast that first morning and then I went out and bought a branded HP sauce for the remainder of the stay. I know this may sound petty but for people who suffer with these issues and things have to be what they say it can be quite stressful. Other than that the breakfast was good with a good selection. The location is fantastic aswell with being so close to the sea front and was the main reason we chose to stay at the hotel.
Stayed in May 2024
Reviewed: 20 May 2024
John
United KingdomBreakfast is excellent and the staff are superb, lovely lounge and gardens, bedroom was comfortable and roomy - and very clean.
Stayed in May 2024
Reviewed: 20 May 2024
Kate
United KingdomShower on wall didn’t work
Great breakfast and friendly staff
Stayed in May 2024
Reviewed: 18 May 2024
Joan
FranceThe rooms did need decorating.
Layout, views and convenience. Good bathroom amenities.
Stayed in May 2024
Reviewed: 18 May 2024
Peare
United KingdomMissed having a little fruit with breakfast, would've been a nice addition, also the dog friendly breakfast area would've benefitted from a little background music, the same as the main breakfast room - it was deathly quiet in there!
Check in was quick and easy, and the lady on reception was lovely. Room was comfy as was the bed. Breakfast was also great. Views from the rear gardens were also fantastic
Stayed in May 2024
Reviewed: 17 May 2024
Jacky
United KingdomEverything closed early
Sheena was helpful, excellent Great room
Stayed in May 2024
Reviewed: 16 May 2024
Shaun
United KingdomA bit dated No hot water while showering and the shower taps stuck out to far into the cubicle
Location
Stayed in May 2024
Reviewed: 14 May 2024
Nita
United KingdomThe jacuzzi was cold. The pool / spa area was in need of some TLC. The bathroom decor was very tired.
Breakfast was good. Would’ve liked scrambled egg option instead of fried. Great location. Last stayed in 2003 with my sisters.
Stayed in May 2024
Reviewed: 13 May 2024
Siobhan
IrelandPool wasn't what it looked like in the pictures, carpets worm. Bathroom fittings old.
Breakfast was excellent, staff extremely helful and friendly
Stayed in May 2024
Reviewed: 12 May 2024
Gillian
United KingdomThe shower in room was the worst ever.
Breakfast amazing and staff
Stayed in May 2024
Reviewed: 11 May 2024
Michele
AustraliaA bit dated, bit liked all of the antiques. Very well presserved.
Historic, location and staff were fabulous. Couldn't be more helpful.
Stayed in May 2024
Reviewed: 11 May 2024
Michelle
United KingdomNo fresh fruit for breakfast. No variety available at breakfast, same each day. Having to pay extra to park
Good location
Stayed in May 2024
Reviewed: 10 May 2024
Jackie
United KingdomOnly prob was window seals had gone so a bit of noise at times could do with fixing
Been a number of times and still think it is great
Stayed in May 2024
Reviewed: 10 May 2024
Jacqui
United KingdomDidn’t have own Bar snd bar next door was very noisy . Plenty of other venues to choose from.
Lovely Character property. Family room was amazing size and so comfortable. Catered well for us snd our dog. Lovely breakfast. Would recommend Lovely views of beach from hotel. Plenty of places to eat and drink within walking distance.
Stayed in May 2024
Reviewed: 9 May 2024
Julia
United KingdomThe room we had we have stayed in before and I noticed the bathroom should have been redecorated by now.
As we have stayed at The Victoria before we were very pleased that finally the lift had been replaced. The breakfast was as plentiful as usual although a variation on the eggs (i.e. scrambled ) would have been nice.
Stayed in May 2024
Reviewed: 9 May 2024
Sally-anne
United KingdomThe pool changing facilities are dire. No sign to tell you where the changing rooms are so i walked into the men's. Showers not working, lockers not working. Shabby. Pool ok.
Everything, food, the character and charm of the building, the staff. Great that the evening resteraunt and bar next door so not noisy.
Stayed in May 2024
Reviewed: 7 May 2024
Brogan
United KingdomThe hotel was dated and also struggled to turn radiators off. Either direction kept them on. We also didn’t get our room cleaned in two days by house keeping
I loved the location and the size of the room we had. Perfect for a family get away and have our own space
Stayed in May 2024
Reviewed: 7 May 2024
Vincent
United KingdomAlthough it was clean and tidy i just feel things are a little dated.The carpet on the stairwells were taped down with holes.And the pillows were a little hard.
The hotel was in a perfect location.Handy to beach and shops.Breakfast was lovely.The hotel was nice and clean and the reception was excellent and an easy process to check in and book car in for parking
Stayed in April 2024
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