Cleanliness is key, could do with more attention to detail, regular cleaning of pool area Pool isn’t suitable for less abled/ younger swimmers as gets deep very quickly

Location is good, within walking distance of most attractions, staff excellent, breakfast lovely and the history of property

Stayed in April 2024

No bar and we didn't realise the Irish bar next door was part of the hotel

Building of character. Spacious room, well equipped. Nice pool.

Stayed in March 2024

Shower needed maintenance work.

How much the staff love dogs and they are all super friendly.

Stayed in April 2024

The room felt very hot! But wouldn't complain about it, it's been a cold spring

We loved it was dog friendly. We really lucked out and were given a sea view room which made the holiday for us

Stayed in April 2024

Changing facilities in sap could do with updating

The location, friendly staff,spa facilities and cleanliness of the hotel

Stayed in March 2024

Shower had very low pressure

Personnel polite and helpful, breakfast was ok

Stayed in March 2024

Watched and waited for eggs to come out of the kitchen and they were still cold - sorry. Also, the sheets are cleaned with a very strong smelling soap or are sprayed with a perfume that was really over powering.

Lovely building and good location.

Stayed in March 2024

Nothing

Everything

Stayed in February 2024

Sometimes our room heating didn't come on Staff was very helpful and fixed more or less straight away and if not happy another room was offered

Location and car park was good

Stayed in March 2024

Great location , lovely staff , good parking , will stay again

Stayed in March 2024

Good central lobation, friendly staff, clean although a bit dated . Good value for money. Nice breakfast.

Stayed in March 2024

Rooms very hot.

Location

Stayed in March 2024

All good

Nice hotel

Stayed in February 2024

If there was availability to get a meal in the evening

The room was a nice size and beds were comfy. The location was fantastic a very short walk to shops, beach, pubs, restaurants. The breakfast was great, lots of variety, help yourself to whatever you wanted. The pool spa and sauna was good. And didn’t have to check out until 11. Pet friendly.

Stayed in February 2024

Room was not airtight. Door had dog scratches that could do with some paint. Shower head needs looking at. Room too small.

Breakfast was perfect plus nice bread. Staff friendly and helpful.

Stayed in March 2024

Gym/spa facilities could have been maintained better. Showers and changing rooms could have been cleaner. You have to pay for parking for the first 3 nights. This was not apparent when I booked the room though I may have missed this info.

Beautiful building with lots of character inside and outside. Decent buffet breakfast. Regularly topped up with warm fresh food. Staff were friendly and helpful. Great location with sea view and to go to other areas within Cornwall.

Stayed in February 2024

Swimming pool and facilities need updating and deep cleaning but clean enough for us.

Overall cleanliness at hotel was very good. I think certain points need some TLC for example worn carpet on stairs. Breakfast was very good value with good choice. Food was hot and good taste. Staff were excellent, really kind and helpful

Stayed in March 2024

nothing

excellent breakfast

Stayed in March 2024

All fine.

We love this hotel. Please don’t change a thing!

Stayed in March 2024

Breakfast could of been warmer

Location of hotel great, nice friendly Reception. Hotel room was clean, good size.

Stayed in March 2024

Dated facilities.

Great location, shops & restaurants near. A beautiful beach within short walk. Spacious rooms and common areas.

Stayed in March 2024

This is always a moan for me. I stay away pretty often, but this is the only hotel I stay in that charges for on site parking. This is now £7.00 for the night. I got a fantastic deal on my room, so it's more the principle than the money. The dining area and bar were both closed, but obviously this is out of season, so understandable. Plenty of bars etc nearby. But overall this is still one of my favourite hotels.

I have stayed here many times. This time I got a very good room rate. I had a single room, which was of a good size. Plenty of storage space and a writing desk. Light switches and electric sockets right by the bed, which is good. Small bathroom, but perfectly functional. Usual tea and coffee facilities in the room. Nice self service buffet breakfast with all the usual cooked items, plus cereals, fruit juices etc. Superb view from the dining area.

Stayed in March 2024

£12.50 per dog per night is to expensive.

Love the hotel

Stayed in February 2024

Paying for parking, unable to eat in. Too many dogs,

Old and comfortable, very homely , breakfast good.Staff always friendly

Stayed in February 2024

Beautiful chandeliers and furniture. Lovely sea views.

Stayed in March 2024