East St, Newquay, TR7 1DB, United Kingdom
#27 of 44 hotels in Newquay
Guests' ChoiceBased on 3406 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
9.1
Facilities
7.5
Staff
8.9
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 14 May 2024
Nita
United KingdomThe jacuzzi was cold. The pool / spa area was in need of some TLC. The bathroom decor was very tired.
Breakfast was good. Would’ve liked scrambled egg option instead of fried. Great location. Last stayed in 2003 with my sisters.
Stayed in May 2024
Reviewed: 13 May 2024
Siobhan
IrelandPool wasn't what it looked like in the pictures, carpets worm. Bathroom fittings old.
Breakfast was excellent, staff extremely helful and friendly
Stayed in May 2024
Reviewed: 12 May 2024
Gillian
United KingdomThe shower in room was the worst ever.
Breakfast amazing and staff
Stayed in May 2024
Reviewed: 11 May 2024
Michele
AustraliaA bit dated, bit liked all of the antiques. Very well presserved.
Historic, location and staff were fabulous. Couldn't be more helpful.
Stayed in May 2024
Reviewed: 11 May 2024
Michelle
United KingdomNo fresh fruit for breakfast. No variety available at breakfast, same each day. Having to pay extra to park
Good location
Stayed in May 2024
Reviewed: 10 May 2024
Jackie
United KingdomOnly prob was window seals had gone so a bit of noise at times could do with fixing
Been a number of times and still think it is great
Stayed in May 2024
Reviewed: 10 May 2024
Jacqui
United KingdomDidn’t have own Bar snd bar next door was very noisy . Plenty of other venues to choose from.
Lovely Character property. Family room was amazing size and so comfortable. Catered well for us snd our dog. Lovely breakfast. Would recommend Lovely views of beach from hotel. Plenty of places to eat and drink within walking distance.
Stayed in May 2024
Reviewed: 9 May 2024
Julia
United KingdomThe room we had we have stayed in before and I noticed the bathroom should have been redecorated by now.
As we have stayed at The Victoria before we were very pleased that finally the lift had been replaced. The breakfast was as plentiful as usual although a variation on the eggs (i.e. scrambled ) would have been nice.
Stayed in May 2024
Reviewed: 9 May 2024
Sally-anne
United KingdomThe pool changing facilities are dire. No sign to tell you where the changing rooms are so i walked into the men's. Showers not working, lockers not working. Shabby. Pool ok.
Everything, food, the character and charm of the building, the staff. Great that the evening resteraunt and bar next door so not noisy.
Stayed in May 2024
Reviewed: 7 May 2024
Brogan
United KingdomThe hotel was dated and also struggled to turn radiators off. Either direction kept them on. We also didn’t get our room cleaned in two days by house keeping
I loved the location and the size of the room we had. Perfect for a family get away and have our own space
Stayed in May 2024
Reviewed: 7 May 2024
Vincent
United KingdomAlthough it was clean and tidy i just feel things are a little dated.The carpet on the stairwells were taped down with holes.And the pillows were a little hard.
The hotel was in a perfect location.Handy to beach and shops.Breakfast was lovely.The hotel was nice and clean and the reception was excellent and an easy process to check in and book car in for parking
Stayed in April 2024
Reviewed: 6 May 2024
Natasha
United KingdomBathroom old and outdated.
Lovely building, very accommodating staff, comfortable room with high ceiling.
Stayed in May 2024
Reviewed: 6 May 2024
Rob
United KingdomNothing I didn’t like. Bits are dated but over all it was good value.
Location was ideal very central, views are fantastic
Stayed in May 2024
Reviewed: 5 May 2024
Rosalie
GuatemalaWe went swimming once, the pool itself is fine, but the woman’s changing room is in a terrible state and desperately needs attention. There are holes in the floor where there used to be benches and holes in the wall where there used to be hooks to hang things. There is nowhere to put your clothes and towels when you’re changing. There was water dripping from the ceiling. I didn’t swim again as I didn’t want to use the changing room.
The staff are very friendly. Our room was comfortable (though the bed did give me backache as it was too firm) the breakfast is really good and the large lounge areas and seating are great.
Stayed in May 2024
Reviewed: 5 May 2024
Thong
SingaporeNo complaints
Central location clean n comfortable and excellent breakfast
Stayed in May 2024
Reviewed: 5 May 2024
Claire
SpainWonderful hotel with super friendly staff, and a great central location to explore Newquay.
Stayed in April 2024
Reviewed: 4 May 2024
Peter
SpainThe hotel needed a decoration make over .
From the moment we entered the hotel it was like stepping back in time. The elegance, wonderful, decor, dated, but set the time of glory , just to think of its glory days . Time warp.
Stayed in May 2024
Reviewed: 4 May 2024
Hanna
FinlandWe enjoyed the atmosphere! The staff was super-friendly!
Stayed in April 2024
Reviewed: 3 May 2024
Kathrin
GermanyIt is an old building and that shows.
Nice old building with flair. Room was clean. Bed is verry comfortable. Pool and Sauna is nice.
Stayed in May 2024
Reviewed: 2 May 2024
Kenneth
United KingdomThe breakfast was mediocre. Just cereal and unhealthy fried stuff which was not for me. As for the quality of the fried stuff: Wetherspoons do far better!
The view from the lovely dining room - spectacular! Warm and very comfortable. Wonderful friendly reception for my little dog. Wonderful old Victorian building inside and out.
Stayed in May 2024
Reviewed: 1 May 2024
Kenneth
United KingdomI did not like the surly attitude of one of the male staff when I had to visit reception because my key card failed to open the room door. Why did this happen in the first place? This was not my fault. I thought the breakfast was pretty mediocre. No offer of eggs not fried. No proper mushrooms. No veggie option either. Why should the eggs all be fried? It irked me that you wouldn’t change the room I inadvertently booked as a family one instead of a single which is what I wanted. As a 75 year old I struggle with online bookings I felt you are not being tolerant at all - shame on you! Very
I liked the lovely reception that my little dog received. This was very much appreciated. I liked the building inside and out, and the spectacular view from the dining room - wow! I loved my huge family room even though this is not what I required being on my own.
Stayed in May 2024
Reviewed: 1 May 2024
Wendy
United KingdomWater in room was not working but we were given a nicer room. Thanks
Breakfast was fabulous. Thankyou. Was recommended to eat at the red lion but food we had was very poor
Stayed in April 2024
Reviewed: 30 April 2024
Paul
United KingdomObviously old and tired in parts
Friendly helpful staff, basic but fine room and a sauna!
Stayed in April 2024
Reviewed: 30 April 2024
Matthew
United KingdomThe style of the building and it was dog friendly
Stayed in April 2024
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