East St, Newquay, TR7 1DB, United Kingdom
#29 of 47 hotels in Newquay
Guests' ChoiceBased on 3424 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
9.1
Facilities
7.5
Staff
8.9
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 11 April 2024
Judy
United KingdomThe bathroom was dated but clean, but we knew to expect this from reading reviews so it didn’t bother us.
We stayed in a standard room which was very clean. Enjoyed the swimming pool and the breakfasts were good with a view of the sea from the dining room.
Stayed in April 2024
Reviewed: 10 April 2024
Andrew
United KingdomToilet took ages to refill
Comfortable beds,breakfast ok,lovely pool facilities, friendly staff
Stayed in April 2024
Reviewed: 9 April 2024
Stephen
United KingdomParking can be hit or miss.
Great breakfast choice. Helpful friendly staff.
Stayed in April 2024
Reviewed: 9 April 2024
James
United KingdomHotel could do with some tlc, but this was a minor point. Reception was manned 24/7, everyone was pleasant and friendly. Car park was small but we got a space.
Room was pleasant with a sea view. Cleaned everyday. Breakfast was good with a buffet and the dining room had a sea view also.
Stayed in April 2024
Reviewed: 8 April 2024
Elliott
United KingdomThe room I was in had a stiff bathroom door which made it difficult to go use the bathroom In the night as I would wake people.
It was quiet and relaxing.staff where lovely.
Stayed in April 2024
Reviewed: 8 April 2024
Louisa
United KingdomHotel a bit shabby but understandable as old building but could be tidied up more (tape on floor to fix carpets etc). Hotel tub was broke most of the time (not hotels fault as people putting bubble bath in) and steam room closed too so that was unfortunate. Also charged full price for kids breakast even though charged kids rates for room - didn't make sense.
Spacious rooms and excellent breakfast - lovely helpful staff. Lovely sea views. Beds really comfy - slept really well. Hotel rooms cleaned well even though hotel bit run down but still clean. Loved the sauna and pool.
Stayed in April 2024
Reviewed: 7 April 2024
Mairita
United KingdomSome areas in the hotel needs to be updated and little bit more TLC
Fasntastic location, just few feets away from beaches, central located ,all amenities,shops,beaches ,restaurants are just there.Very comfy ,large room, we stayed in room 303-its a family room, spacious bathroom,clean towels , great tea/cofee options in room.Staff on reception accomodate all our needs and was helpfull.Breakfast at the hotel was also great,most enyable and relaxing for long time , we were choose table with sea view, most wonderfull way how to enyoy cup of coffee and just look at the waves and surfers,breakfast service was attentive.Sauna ,swimmiming pool,spa treatments available in the hotel.Actual hotel has very grand building ,grand spacious staircaise and all areas are large ,spacious, noticably requires maintenance hands full on, presumely/understandingly difficult to maintain.
Stayed in April 2024
Reviewed: 5 April 2024
Jan
United Kingdomcost b fast and parking extras not ample replacement tea coffee sachets we bought some
we booke 2 breakfasts it was ok but a bit cold the prking was very expensive if we did that we found alteratave there was some loud speakig passing room
Stayed in April 2024
Reviewed: 4 April 2024
Joanna
United KingdomLovely old building and spacious rooms So much character!
Stayed in March 2024
Reviewed: 3 April 2024
Thomas
United KingdomUnfortunately we were only in Newquay for the 1 night so unable to judge properly, but room, breakfast and location were all fine for our needs especially as it was a very late booking
Stayed in March 2024
Reviewed: 3 April 2024
Amanda
United KingdomThe only thing that let's this lovely old building down.. was the upkeep and maintenance ! It deserves at the very least a new lick of paint all on the inside and outside inc. the victorian iron work /scrolls. These are rusty. Inside is tired. It was a shame to see.. The property deserves better - especially during the quieter months.. The resturant isn't open during March. Not sure if it's running at all this year.
There was nothing I could think that I didn't like. We even said to each other that we wouldn't hesitate to come back. Bed was comfortable. It was so quiet ! , warm, clean and welcoming. The breakfast buffet was to die for !
Stayed in March 2024
Reviewed: 2 April 2024
Ronald
United KingdomCleanliness is key, could do with more attention to detail, regular cleaning of pool area Pool isn’t suitable for less abled/ younger swimmers as gets deep very quickly
Location is good, within walking distance of most attractions, staff excellent, breakfast lovely and the history of property
Stayed in April 2024
Reviewed: 2 April 2024
Peter
United KingdomNo bar and we didn't realise the Irish bar next door was part of the hotel
Building of character. Spacious room, well equipped. Nice pool.
Stayed in March 2024
Reviewed: 2 April 2024
Jhana
United KingdomShower needed maintenance work.
How much the staff love dogs and they are all super friendly.
Stayed in April 2024
Reviewed: 1 April 2024
Shona
United KingdomThe room felt very hot! But wouldn't complain about it, it's been a cold spring
We loved it was dog friendly. We really lucked out and were given a sea view room which made the holiday for us
Stayed in April 2024
Reviewed: 1 April 2024
Stephen
United KingdomChanging facilities in sap could do with updating
The location, friendly staff,spa facilities and cleanliness of the hotel
Stayed in March 2024
Reviewed: 1 April 2024
Piotr
United KingdomShower had very low pressure
Personnel polite and helpful, breakfast was ok
Stayed in March 2024
Reviewed: 28 March 2024
Clair
United KingdomWatched and waited for eggs to come out of the kitchen and they were still cold - sorry. Also, the sheets are cleaned with a very strong smelling soap or are sprayed with a perfume that was really over powering.
Lovely building and good location.
Stayed in March 2024
Reviewed: 26 March 2024
Holly
United KingdomNothing
Everything
Stayed in February 2024
Reviewed: 26 March 2024
Paul
United KingdomSometimes our room heating didn't come on Staff was very helpful and fixed more or less straight away and if not happy another room was offered
Location and car park was good
Stayed in March 2024
Reviewed: 24 March 2024
Michelle
United KingdomGreat location , lovely staff , good parking , will stay again
Stayed in March 2024
Reviewed: 24 March 2024
Kevin
United KingdomGood central lobation, friendly staff, clean although a bit dated . Good value for money. Nice breakfast.
Stayed in March 2024
Reviewed: 23 March 2024
Louise
United KingdomRooms very hot.
Location
Stayed in March 2024
Reviewed: 20 March 2024
David
United KingdomAll good
Nice hotel
Stayed in February 2024
Reviewed: 19 March 2024
Lisa
United KingdomIf there was availability to get a meal in the evening
The room was a nice size and beds were comfy. The location was fantastic a very short walk to shops, beach, pubs, restaurants. The breakfast was great, lots of variety, help yourself to whatever you wanted. The pool spa and sauna was good. And didn’t have to check out until 11. Pet friendly.
Stayed in February 2024
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