Cobalt Business Park, West Allotment, Newcastle upon Tyne, NE27 0BY, United Kingdom
#32 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 2076 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.3
Facilities
8.5
Staff
8.9
Value for money
7.9
Free WiFi
7.6
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End of dialog contentReviewed: 6 May 2024
Chenchil
United Kingdom2 mattresses on the floor for children
Amazing staff
Stayed in May 2024
Reviewed: 5 May 2024
Dan
United KingdomWe booked an large double and it wasn't very big definitely only a small double. The shower was leaky so has to listen to it dripping all night. We had an early book in for 1, we didn't check In till 1.30 and still had to wait for the room to be ready.
Great facilities, staff were welcoming and friendly. No noise from the bar which was amazing.
Stayed in May 2024
Reviewed: 5 May 2024
Jessica
United KingdomFriendly and helpful staff
Stayed in May 2024
Reviewed: 2 May 2024
John
United KingdomWe never stayed there as we put in a different hotel
Stayed in April 2024
Reviewed: 29 April 2024
Kevin
United KingdomChildren running up and down corridor and knocking on bedroon doors at 12 o clock at night that's not good no staff on in the morning to complain at 06 30 ish on desk
Stayed in April 2024
Reviewed: 24 April 2024
Sarah
United KingdomI couldn’t get the heating to work and there wasn’t any instructions (not that I could find) the room was very basic and a draft coming from the closed window. Hair in bath (under the taps) apart from that the room was clean.
Clean and local to pubs, shops ect…
Stayed in April 2024
Reviewed: 24 April 2024
Joanne
United KingdomThe TV wasn’t working properly but that didn’t affect our stay and we mentioned it as we checked out so sure they will sort it.
Location great for us. Rooms clean and good size. Tesco express 5 min walk away so could pick up things for the room. Staff all fabulous. Bar staff happy to provide ice buckets and glasses to use in rooms.
Stayed in April 2024
Reviewed: 22 April 2024
Emma
United KingdomNice little room facilities good everything u need for a nice chilled night
Stayed in April 2024
Reviewed: 21 April 2024
Wibeka
United KingdomRadiator didn’t work - room 215
Great welcome. Good room size. Comfortable nights sleep. Excellent breakfast. Good value for money.
Stayed in April 2024
Reviewed: 18 April 2024
Laura
United Kingdomthe surrounding areas were not greatly pleasant
there was plenty of facilities in the building including the gym, pool, restaurant and Starbucks.
Stayed in April 2024
Reviewed: 15 April 2024
James
United KingdomRooms feel a little dated. No sockets for charging phone next to bed. Awful bedside lamp. Weird having to walk through the Resturant to get to room.
Nice bar area. Big bed. Good shower.
Stayed in April 2024
Reviewed: 14 April 2024
Hannah
United KingdomWould be good to have water in the rooms as the tap was really hot and too warm to drink from. Jacuzzi in the pool was very cool
Comfy bed, speedy and tasty room service
Stayed in April 2024
Reviewed: 12 April 2024
Steven
United KingdomTo be honest nothing. Maybe be parking is a bit much for staying aswell
Good food , great staff that is there to help
Stayed in April 2024
Reviewed: 1 April 2024
Caroline
United KingdomEvening meals a bit pricey
Friendly staff,great location for visiting the North East
Stayed in April 2024
Reviewed: 31 March 2024
Karwan
United KingdomN/A
Location and hotel facilities and staff
Stayed in March 2024
Reviewed: 30 March 2024
Tracey
United KingdomToilet flush didn't work very well Room 131
Room was nice and staff friendly
Stayed in March 2024
Reviewed: 4 March 2024
Skye
United KingdomNot enough vegan options 😭
The staff were very friendly and welcoming
Stayed in February 2024
Reviewed: 25 February 2024
Danielle
United KingdomLoved all of it.
Clean, tidy, well laid out. Definitely book a table for the restaurant tho.
Stayed in February 2024
Reviewed: 24 February 2024
Marie
United KingdomFamily rooms are right above main Reception, which is noisy when people leaving after a function. Toilet blocked and bath become very slippery when taking a shower. The pool vould be abit warmer.
A lovely birthday treat in the room to celebrate Charlotte 9th birthday . Staff very friendly and helpful.
Stayed in February 2024
Reviewed: 24 February 2024
Warren
United KingdomAwful location miles away.
Beautiful room, good breakfast and facilities.
Stayed in January 2024
Reviewed: 22 February 2024
Paul
United KingdomQuite noisy when sleeping,
Very spacious, good amenities
Stayed in February 2024
Reviewed: 21 February 2024
Grant
United KingdomThe lift takes ages
Everything nice warm rooms comfortable bed
Stayed in February 2024
Reviewed: 19 February 2024
Gavin
United KingdomThe bar and grill was a bit cramped and needs a little change of layout
Lovely staff and very clean and comfy
Stayed in February 2024
Reviewed: 18 February 2024
Glen
United KingdomN/A
Great value all round
Stayed in February 2024
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