Bournemouth Road, Chandler's Ford, Southampton, SO53 3YJ, United Kingdom
#13 of 34 hotels in Southampton
Guests' ChoiceBased on 2050 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
8.5
Facilities
8.5
Staff
8.7
Value for money
8.1
Free WiFi
8.1
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End of dialog contentReviewed: 1 May 2024
Maureen
United KingdomEasy check in, good value, clean room and comfy bed
Stayed in April 2024
Reviewed: 29 April 2024
Martin
United KingdomI didn’t have enough time there to try out the gym, pool etc so can’t rate how much I would have enjoyed them.
The room layout was unusual but I liked it. Facilities available were very good and it felt like a resort hotel with everything I wanted in one place.
Stayed in April 2024
Reviewed: 28 April 2024
Sheppa
United KingdomNo specific room to leave luggage in if required
Good facilities, clean,
Stayed in April 2024
Reviewed: 28 April 2024
Susan
United KingdomBathroom needs work .. blind did not work and max shower was not working
Stayed in April 2024
Reviewed: 27 April 2024
Dorothy
United KingdomCan’t say we didn’t like, but in a twin room there should be a selection of towels for each person not just one set between two of us.
Clean, adéquate, easy to book in. Disabled parking,
Stayed in April 2024
Reviewed: 27 April 2024
Sarah
United KingdomThe room was small, the bathroom door was glass and the only window was in the bathroom.
Easy to find and park.
Stayed in April 2024
Reviewed: 26 April 2024
Dave
United KingdomMy only issue was the glass door on the bathroom
Location was the main reason for booking, but rooms, facilities etc.. were also good
Stayed in April 2024
Reviewed: 26 April 2024
Joanne
United KingdomLots of parking but very busy. Got the last spot
Comfort bed, great location and friendly staff
Stayed in April 2024
Reviewed: 25 April 2024
Helen
United KingdomIt would have been nice to have more options for evening dining
It was comfortable and the staff were really helpful and friendly
Stayed in April 2024
Reviewed: 22 April 2024
David
United KingdomNoise from gym below 2nd floor
Just 10 minutes from airport by Uber £13
Stayed in April 2024
Reviewed: 18 April 2024
Carol
United KingdomEverything fine thanks
New and well cared for hotel
Stayed in April 2024
Reviewed: 17 April 2024
Jayandjen
United KingdomBreakfast was a little lacking, the eggs very watery and a lack of fresh fruit. I would have preferred hashbrowns not slices of cooked potatoes. The gym was very busy as used by locals so I ended up just using the pool. The location was a bit remote.
Clean, tidy, great pool. Great staff and well supplied restaurant and bar.
Stayed in March 2024
Reviewed: 16 April 2024
Tracey
United KingdomThe noise from the gym in our room was very loud
Nice and clean comfy beds
Stayed in April 2024
Reviewed: 30 March 2024
Sarah
United KingdomI did book a breakfast but could not get one because the restaurant was not open until later. I had a very early departure time. I could not buy a takeaway either.
The hotel was very clean and laid out very clearly. I had to move rooms because the internal lock would not work - the staff immediately found me a new room and were very helpful.
Stayed in March 2024
Reviewed: 27 March 2024
Ian
United Kingdom.
.
Stayed in March 2024
Reviewed: 24 March 2024
Nigelsmith863
United KingdomA heads up that the bathroom door was made from clear glass, and without a lock. Not sure who thought this was a good idea!
Food was good, the bed was comfy and was in an excellent location for where we needed to be the following day.
Stayed in March 2024
Reviewed: 15 March 2024
Keith
United KingdomSelf check in a bit long winded
Great location and friendly staff
Stayed in March 2024
Reviewed: 11 March 2024
Jo
United KingdomRoom had a stain on carpet, a hairline crack in bathroom sink and stain in toilet pan. The rest was good, comfortable bed and good shower so no major issue. Bottle of water in room would have been nice. Bar restaurant ok and breakfast choice good. Did not use other facilities.
Modern, lots of parking, checked in a little early
Stayed in March 2024
Reviewed: 10 March 2024
Sam
United KingdomGlass bathroom door.
Clean rooms, the shower was lovely,
Stayed in March 2024
Reviewed: 7 March 2024
Helen
United KingdomComfortable, clean. Everything we needed.
Stayed in February 2024
Reviewed: 5 March 2024
Martin
United KingdomA bit of noise got through to the bedroom. Also the hanging space for clothes was pathetic
Had a great buzz around the place. Nice facilities. Friendly informality
Stayed in March 2024
Reviewed: 4 March 2024
Jackie
United KingdomContacting staff for support at the hotel was difficult. We were surprised not to have a phone in the room to be able to call someone. Instead, we used the QR code in the room for the online chat. We requested two additional towels and waited around 90 minutes with no response. Eventually I called the main hotel number from my mobile to get a response. Support from staff should be easier to reach than this. Our only other small complaint would be that some of the food in the restaurant wasn't hot - the chips in particular.
The staff were lovely and very welcoming on arrival and the check-in and check-out system was really quick and easy. The hotel was clean and the temperature of the room was good. We were pleased to find that parking was free for the duration of our stay. Staff organised a bottle of prosecco for us as it was my husband's birthday.
Stayed in March 2024
Reviewed: 28 February 2024
Francesca
United KingdomI didn’t like the glass doors very much in the bathroom however I understand this was needed due to the bathroom being the only window.
I did not have breakfast however the grill was fantastic, the pasta and health bowls were very nice. The people were welcoming and facilities were fantastic. I loved how modern everything was and that it would be a great place to go for a work trip.
Stayed in February 2024
Reviewed: 25 February 2024
Kelsey
United KingdomElectric blinds didn’t work in room, was moved to another room, but did seem a bit of a faff when trying to fix it.
Modern and clean rooms.
Stayed in December 2023
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