Waterfold Business Park, Rochdale Road, Bury, BL9 7BQ, United Kingdom
#5 of 10 hotels in Bury
Guests' ChoiceBased on 1852 hotel reviews
7.6Cleanliness
8.2
Comfort
8.3
Location
8.4
Facilities
8.2
Staff
8.5
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 27 May 2024
Michael
United Kingdomno vending facilities
well organise hotel and staff very helpfull
Stayed in May 2024
Reviewed: 27 May 2024
Tricia
United KingdomNoisy residents
Friendly staff and room was lovely.
Stayed in May 2024
Reviewed: 23 May 2024
Shamila
United KingdomGood for a last minute stay but not for me the carpets need a deep clean the chair in my room was full of hair and my toilet was not clean i had to clean it and around it very noisy at night but again not a bad place to stay
Stayed in May 2024
Reviewed: 15 May 2024
Ann
United KingdomNo fridge, lighting could be better.
Stayed in May 2024
Reviewed: 14 May 2024
Fresia
United Statesthere was a yellowish spot on the carpet that looks like vomit that did not give a good impression of the room.
family atmosphere in the hotel.
Stayed in April 2024
Reviewed: 13 May 2024
Benjamin
United KingdomNo fridge in room
Cleanliness and friendliness of the staff.
Stayed in April 2024
Reviewed: 30 April 2024
Stuart
AustraliaIt was self check in on a tablet, I much prefer to speak to someone when I check in and able to ask questions.
Stayed in April 2024
Reviewed: 29 April 2024
Dean
United KingdomI lost a prize at the dinner on the 27th which was a free overnight night stay for two with dinner and breakfast, This was in a white envelope.
The Staff were amazing and could not have been more friendlier they would go the extra mile. In makinging us feel welcome especially those who waited on us at Royal Regiment Fusiliers Association Gallipoli dinner,.
Stayed in April 2024
Reviewed: 25 April 2024
Kelly
United KingdomLovely stay for a birthday celebration
Stayed in April 2024
Reviewed: 23 April 2024
Donna
United KingdomThe steps up to the reception - found it very difficult with a case
I liked that they had a restaurant and bar - convenient off the motorway too
Stayed in April 2024
Reviewed: 16 April 2024
Jonathan
United KingdomTwo single beds pushed together to make a double, which did my partner's back in; not a good night's sleep. The staff were friendly, yes, but also clueless and offered no help with the check-in process. And breakfast would have been Starbucks; we went elsewhere.
Check-in was simple and staff friendly, the room was clean and quiet and everything in the room worked.
Stayed in March 2024
Reviewed: 15 April 2024
Angie
United KingdomSome of the rooms (like the Club ones on the 2nd floor) are really tricky to find if you're not used to the venue. The stripey aesthetic is a bit overwhelming.
Rooms are always spacious and comfortable. You know what you're getting if you're a frequent traveller. Bathrooms are always really clean and tidy. A very comfortable stay.
Stayed in February 2024
Reviewed: 13 April 2024
Mysha
United KingdomHow I had to check in, them machine were not good.
I enjoyed the spa
Stayed in April 2024
Reviewed: 11 April 2024
Stephen
United KingdomNo complaints
Pool gym lovely room Breakfast wonderful staff excellent Bar and restaurant
Stayed in April 2024
Reviewed: 11 April 2024
Sharz
United KingdomPillows were not very comfortable. I found the decor/colourful stripes on walls a bit overwhelming.
Hotel was clean and staff were very friendly.
Stayed in April 2024
Reviewed: 7 April 2024
Patel
United Kingdom.
.
Stayed in March 2024
Reviewed: 1 April 2024
Scott
United KingdomFood selection limited. And bit pricey.
Easy check in and out
Stayed in March 2024
Reviewed: 1 April 2024
Sophie
United KingdomThe sheer number of kids running around the place playing knock knock ginger (both nights) was definitely not ideal. Also, the room clearly had a towel rail once upon a time but is now missing? Oh, and the extractor fan wasn’t working, which, when you take into account the kind of shower set up they have - leaves the bathroom in a kind of wet-room-like state.
The location was great and the big bed was super comfy. The TV in the room & the Starbucks were also a huge plus! I did speak to a member of staff about the children too and they were up on our floor within minutes.
Stayed in March 2024
Reviewed: 11 March 2024
Colin
United KingdomI booked on the website but they kept me waiting for over an hour while the booking came through.I was quoted 90 pounds a night but it cost me £107.
The room was clean and warm the hotel bar is large with plenty of seats.The breakfast was serve yourself and very good.
Stayed in February 2024
Reviewed: 26 February 2024
Aren
United KingdomRoom smelt like smoke
Modern
Stayed in February 2024
Reviewed: 21 February 2024
Matthew
United KingdomBreakfast, it was awful and after tasting some of the food decided to stick with just toast. Disappointing considering we paid additional to be in a club room and have this included.
The property was well placed for where needed to be, it was clean and modern and the facilities were good.
Stayed in February 2024
Reviewed: 15 February 2024
Leslie
United KingdomLady on reception was rude she didn’t explain things clearly I spent 20+ minutes trying to find my room the layout of the building is like a rat maze going up and down in several lifts before finding the correct floor that aside it took around 8 minutes to walk from my room to the lobby given I have mobility issues this isn’t acceptable there was no hair dryer in the room when I requested one it seemed like i wasn’t believed and waited 30 minutes for one to arrive Lastly there was building works being carried out within the building and across the river I had to close the blind for the duration of my stay
I liked the pool and bed
Stayed in February 2024
Reviewed: 6 February 2024
Cheree
United KingdomEverything was good!
Lovely hotel everything good
Stayed in November 2023
Reviewed: 5 February 2024
Simon
United KingdomLighting in the room could be better. Safe would be nice.
Very clean, good toiletries.
Stayed in February 2024
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