The lighting in the rooms and lobbies is horrifically stark.

Facilities great, good location and great value breakfast.

Stayed in November 2023

Too modern

Swimming pool area

Stayed in November 2023

The range of cereal was fairly basic and I would have liked more options fresh fruit, yogurts and granola. I also ordered a boiled egg which took a long time to be served and I had to double check that it hadn't been forgotten. Overall the service was good.

The breakfast was fairly good with a small selection of boxed cereal options, croissants and a buffet option.

Stayed in November 2023

Only when in got to the dining room was I told that I did not pay for breakfast 😏 I thought as usual it’s bed and breakfast- all inclusive. It was not clear when I booked. How many times do I book a hotel to know these things. The lady on Saturday morning was not helpful. I would not have an attitude if it were me, I would sympathise as I explain

I declined a not so clean room and the gentleman offered me a very good one instead

Stayed in October 2023

The room was so far out. It was like a maze. We had gym pass double room. The bed was too high. Two beds (twin) put together with another mattress on top which looked like a double bed. There was one office type chair but no other seating like an arm chair. Breakfast was average.

The room was spacious. Bathroom was clean. Bed was comfy.

Stayed in October 2023

The hotel was clean and comfortable, and the staff were friendly and helpful. Our bedroom was spacious and modern. Breakfast was really tasty and there were plenty of vegetarian options. The bar had a good selection of drinks and SkySports. We used the pool, and it was modern and clean. The car park was free as we stayed at the weekend.

Stayed in October 2023

All the experience because of the distance to our room

The room was so far away for my husband ani, I which he as a disability, the receptionist said it’s a long walk, discusting we could hardly get our breath

Stayed in October 2023

Having to pay to park our car

We asked and were given a quiet room. The bed was wonderfully comfortable.

Stayed in October 2023

The breakfast . Need more on the menu

The gym and swimming

Stayed in October 2023

_

We were there for the weekend getaway. The room was very comfortable in every way. Lynn and Stephen were very friendly and extremely helpful. They suggested us places to visit. Breakfast was very nice with some sides like fruits etc. Definitely will be staying there again if we're coming back to Blackpool.

Stayed in October 2023

My accessible room has room for improvements in terms of wheelchair use

Staff very helpful

Stayed in October 2023

Shower flooded the shower tray and bathroom only to be told that there was nothing the staff could do. Limited other rooms to offer but a first floor room was an option but staff seemed reluctant to switch as we had paid for a club room and seemed reluctant to refund. Towels were provided to mop up the flood but no other assistance offered. Another room was offered to shower in.

Good location and ideal for what we wanted as we had been to the spa during the day. Staff mostly helpful

Stayed in October 2023

Nothing

Convenience Lovely pool and relaxation area to treat yourself

Stayed in September 2023

Room and corridors felt a bit tied. Signs of mould in bathroom. Chipped paint etc.

Good value and location. Check in easy. Ok cleanliness, room was warm. Shower very (too) hot (I know there is a sign).

Stayed in September 2023

Booked a double room and they put together two singles, food is expensive for what it is and they charge £5 for parking.

Nice gym and pool and big tv in the room with sky sports great shower!!

Stayed in September 2023

Room decor was tired and shabby in places. Window overlooked the roof of the pool, so no view to speak of. No plug sockets best to the bed for phone chargers. Corridor noisy up until 4am with guests returning from nights out, shouting loudly as they passed the door.

Good breakfast, great pool/gym, comfortable bed, good location.

Stayed in September 2023

Thought the price was a lot just because it was a Saturday have stayed before on a Friday and a Sunday and the price was good value for money

Good location for the restaurant where we were meeting up with family

Stayed in September 2023

No glasses in the bathroom.Breakfast was cold food at night very over priced.for what you got..

The staff.in the hotel. And staff in the breakfast room.

Stayed in September 2023

shower tray mould around glass.

location

Stayed in September 2023

The room was very dark even with the lights on

Convenient

Stayed in September 2023

This review has been hidden because it doesn't meet our guidelines.

Ordering food was not easy by QR....you could not choose table number' same via Village App.....i went else where for food....

The atmosphere ' the staff....

Stayed in September 2023

Rooms need a makeover and a good clean around edge of carpet. Room wasn’t cleaned on one of the days of our stay this was poor had to then request fresh towels . No aircon but noisy vents outside room .

Staff friendly responsive

Stayed in September 2023

I was charged double the cost of 250ml of wine which added £10 on to my bill. So I queried it and my bill for a fish wrap with fries came down from £30 to £20. I had been charged £20 for a glass of 250 ml of Sauvignon Blanc.The bar was not busy and although I received an apology I wasn’t happy about the situation.

Excellent breakfast,plenty of choice and well cooked.

Stayed in August 2023

The breakfaat

Breakfast could have been better for the price

Stayed in August 2023