Havannah Street, Cardiff Bay, Cardiff, CF10 5SD, United Kingdom
#11 of 46 hotels in Cardiff
Guests' ChoiceBased on 5087 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.3
Facilities
8.8
Staff
9.2
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 2 May 2024
Lucy
FranceBathroom a in need of renovation. Some cushions need cleaning in breakfast room.
Modern Hotel in Cardiff Bay. Great facilities spa gym and pool. comfortable bed large bedroom. Very good restaurant and lovely staff. Very quiet area.
Stayed in May 2024
Reviewed: 2 May 2024
Richard
United KingdomNothing
Clean and tidy
Stayed in April 2024
Reviewed: 1 May 2024
Samantha
United KingdomThere wasn't anything we didn't like.
I liked the straight forward checking in and out. I loved the room and the leisure facilities. Thoroughly enjoyed our stay. Will definitely be coming back.
Stayed in April 2024
Reviewed: 1 May 2024
Nicola
United KingdomFelt as we’ve been coming many years that the spa facilities were tired and in need of retiling. Also it was a Monday and large groups of people had put towels on loungers which meant there was only one available for my husband who had four prolapsed discs . I enjoyed the pool however although it was super busy .
The friendly and accommodating staff. Breakfast which was extensively varied and excellent . The lady in charge of the restaurant had so much positive energy and was superbly knowledgable about coeliac diets and great with kids.
Stayed in February 2024
Reviewed: 1 May 2024
Waleed
Saudi ArabiaNothing
Everything was amazing. From the location, to staff, to facilities. Absolutely lovely. This is the best hotel I’ve ever stayed in.
Stayed in April 2024
Reviewed: 30 April 2024
Toni
United KingdomIt was a shame I could not use the spa facilities after breakfast without an additional charge also having to pay £ 24 to Park was a bit excessive
Really lovely location and the staff were absolutely delightful
Stayed in April 2024
Reviewed: 30 April 2024
Suzanne
United KingdomOnly that decor in room a bit dated & bathrooms bit tired
Lovely location m, view and staff lovely
Stayed in April 2024
Reviewed: 29 April 2024
Joe
United KingdomStunning breakfast. Very helpful and polite staff. Will be visiting again.
Stayed in April 2024
Reviewed: 29 April 2024
Claire
United KingdomCar parking charges are very high.
The room was comfortable and well-equipped and had a balcony with a fantastic view over Cardiff Bay. The food was exceptional and staff friendly and helpful. I enjoyed a lovely, relaxing massage in the spa with Hema.
Stayed in April 2024
Reviewed: 29 April 2024
Joshua
United KingdomThe prices of food was little expensive
Great facilities the spa is brilliant and the view from our balcony was beautiful
Stayed in April 2024
Reviewed: 28 April 2024
Rhys
United KingdomPrice of hotel and prices of drinks at the bar.
Fantastic view from room. Comfortable bed, great swimming pool
Stayed in April 2024
Reviewed: 28 April 2024
Oceane
United KingdomThe size of the dining area
The spa
Stayed in April 2024
Reviewed: 28 April 2024
Pamela
United KingdomCar parking was expensive.
We were surprised and pleased that we had an upgrade to a better room overlooking Cardiff Bay.
Stayed in April 2024
Reviewed: 27 April 2024
Donna
United KingdomNothing
Clean and tidy
Stayed in April 2024
Reviewed: 26 April 2024
Wozencraft
United KingdomCar parking charge seems high
Everything about the place
Stayed in April 2024
Reviewed: 26 April 2024
Gayle
United KingdomN/A
Excellent breakfast, good choice, helpful staff.
Stayed in April 2024
Reviewed: 26 April 2024
Naomi
United KingdomRestaurant was dated, was sitting on cushions covered in food stains, was disappointed because bar was so lovely, where sat for food let it down! Also shame it didn’t have a steam room in the spa
Lovely location, amazing room, spa was lovely
Stayed in March 2024
Reviewed: 26 April 2024
Claire
United KingdomBeautiful and well maintained
Customer service at the desk was amazing it was a birthday and the receptionist went above and beyond for me
Stayed in April 2024
Reviewed: 26 April 2024
Taran
United KingdomN/a
Receptionist Pedro was very welcoming and made my visit a great one
Stayed in April 2024
Reviewed: 25 April 2024
Julia
United KingdomNothing
Leonie and Olivia were excellent on reception. Great room and breakfast, fantastic view from room and resteraunt. Loved the spa which has easy access by lift. Hotel in a great location.
Stayed in April 2024
Reviewed: 25 April 2024
Colin
United KingdomNothing
Staff, facilitates, food & location all superb.
Stayed in April 2024
Reviewed: 25 April 2024
Michael
United KingdomO looking the bay and convenient walk to shops/bars.
Stayed in April 2024
Reviewed: 24 April 2024
Sally
United KingdomNothing
Luxurious stay. Bed was amazing . Fantastic views. Staff really friendly .
Stayed in April 2024
Reviewed: 24 April 2024
Michael
United KingdomThe parking which is a rip off.
Location excellent, delightful view from our room. Receptoion staff exceptionally helpful and charming. Breakfast very good, varied and fresh.
Stayed in April 2024
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