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  5. Reviews of The Waterhead Inn- The Inn Collection Group

Reviews of The Waterhead Inn- The Inn Collection Group 4 stars

Lake Road, Ambleside, LA22 0ER, United Kingdom

#39 of 46 B&Bs and Inns in Ambleside

Guests' Choice

Review score

Based on 1350 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.5

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    7.8

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 18 May 2024

    9.0
    Very good!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Breakfast was okay but not expectational. It can be noisy from very early as it's right next to the main roads (in front and behind, but you only hear form the front). That said, lovely building, lovely rooms, nice linen.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Didn't feel like the room or breakfast matched the price we payed. Was expecting a bit higher quality and more facilities.

    The staff so friendly and helpful, made it a very nice and relaxed atmosphere. Such a beautiful outlook from the inn over the water.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    Breakfast

    Stayed in April 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night

    Room Location

    Stayed in April 2024

  • Reviewed: 13 May 2024

    7.0
    Bags of charm but carry them yourself!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with View
    • Stayed 2 nights
    • Submitted via mobile

    There was no lift

    The location

    Stayed in April 2024

  • Reviewed: 10 May 2024

    8.0
    The pub performs well as a team
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Seafood burger not great not much in it - expensive Better evening meals elswhere

    All very good- very helpful in giving us a quiet room- thought evening food a little expensive for what it was- seafood burger not much in it!- breakfast very good- staff very good

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Atmospheric amazing ambiance with some quirks. Great staff!
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lift kept breaking down. Labyrinth of corridors to get to rooms.

    Heritage feel, proximity to Lake and touring.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    Great stay, perfect location, helpful friendly staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Limited car parking

    Location, staff, room size and cleanliness.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Everything worked fine
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Small car park

    Hard working friendly staff. Nice comfortable room.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Excellent location and provided everything for us and our dogs needs
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Dog friendly, excellent food and drink. Great breakfast and sausages for dogs. Very friendly staff.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Enjoyed our stay. Good idea to offer free drink v cleaning.
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There was an emphasis on game/venison dishes on main menu. Prices were rather steep, 3 scoops of ice cream with no decoration/wafer etc £7.50? Good idea

    Very good choice of food for breakfast and served very quickly

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking spaces were a bit narrow

    The location and value for money

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    A great Hotel all-round.Except for the scrambled eggs..😔
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like the scrambled eggs. I think they were powdered eggs ugg That's my only complaint. Apart from the eggs, it was Brilliant!!! I would definitely book again!!!

    I like the location A 20 mins walk to Ambleside plenty of restaurants and cafes.The Room was spotless, Lovely hot water day and night, the staff so polite and helpful. Really comfortable. Will definitely go again.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Extremely enjoyable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location very friendly and helpful staff excellent facilities

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Great stop-over on way to North Scotland London. Will use again.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with View
    • Stayed 1 night

    Wonderful room overlooking the lake. Friendly welcome, decent breakfast. Very dog friendly.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Very nice
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fine

    Excellent

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with View
    • Stayed 2 nights
    • Submitted via mobile

    The food was always hot and staff really friendly.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Everything aside we really enjoyed our stay in the Waterhead and will definitely return.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    Hotel entrance had moved since our last visit, bit confusing finding reception, felt strange right next to the bar. Room service was a bit erratic, with bed make up and towel changing.

    Good food and good service. Hotel had changed somewhat since our last visit. Room was fine. Friendliness of the staff was impressive especially in the dining room.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights

    Only one chair in the bedroom so one of us had to sit on the bed to watch the TV. The access to our bedroom was via multiple set of stairs and due to our age (80, but not disabled) we struggled to carry our suitcases that distance. We tried the lift, but became trapped in it for about 10 minutes. After release the lift was out of action for the rest of our stay. The staff were very good and helpful in releasing us from the lift once they discovered we were trapped. The instructions in the lift were somewhat confusing as to how to set the alarm off. The car parking is abysmal.

    The dining room and the meals were very good. The staff were very obliging and cheerful and the response to our needs. The room was comfortable and clean.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Only minor thing was there was no shower toiletries but that only gripe does not stop me from returning.

    The room was spotless bed comfy and the lounge restaurant area was very warm and welcoming plus decor was very tasteful.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Great location , lovely friendly staff,
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not too keen on the amount of dogs allowed in No hot water in the morning for a shower The toiletries were positioned too high up and not easy to reach if having a bath

    The bar area was very welcoming and decorated lovely, plenty of tables

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Stayed one night.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hot milk for coffee would be nice

    Breakfast was good. The waitress was very busy but pleasant

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Beautiful location, fantastic service - I would go back in a heartbeat.
    • Leisure trip
    • People with friends
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The stairs! We had big bags and found it difficult with no elevator - they did change our room to the first floor when I mentioned how hard it would be though.

    Almost everything about this property is incredible - location, people, facilities, rooms. The service was fantastic and we had wait staff at the restaurant giving us suggestions at what to see, which was appreciated.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Good But......
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with View
    • Stayed 3 nights
    • Submitted via mobile

    No drinking water in room or minibar. No phone to contact reception. Not accommodating for prior request for kids to be near parents rooms. Can add board games to their bar/restaurant which is a great place otherwise.

    Great location, gr3at views from skme rooms, good bfast. Good size of and view from my room. However. Same superior category other room was tiny. Also 3rd room with kids was given at other end of hotel Inspite of early and several requests.i also offered to pay but they couldn't change kids room which was literally the last and farthest room compared to mine which was the first. Was it because it was not booked directly thru their site? Or just an oversize by one of their staff? I would recommend as well as go back but have to be careful and get written confirmation on rooms allocated.

    Stayed in April 2024

Showing 1 – 25

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