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Reviews of Stockton town centre studio apartments free parking and Wi-Fi

46 Westbourne Street, Stockton-on-Tees, TS18 3EN, United Kingdom

#46 of 55 hotels in Stockton-on-Tees

Guests' Choice

Review score

Based on 66 apartment reviews

5.8

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.3

  • Location

    7.1

  • Facilities

    6.3

  • Staff

    6.4

  • Value for money

    6.5

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Showing 1 – 25

  • Reviewed: 28 October 2023

    6.0
    Pleasant
    • Couple
    • Studio Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Toilet was too small to fit in, the beds were horrible, the worst mattress, the room needs attention.

    Privacy

    Stayed in October 2023

  • Reviewed: 28 July 2023

    7.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Shower runs cold every few mins. Nowhere to hang washing, dryer didn't work too well.

    Always somewhere to park. Quiet area with shops nearby. Smart TV

    Stayed in July 2023

  • Reviewed: 25 May 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Not particularly well-kept or comfortable.

    By having a kitchenette, one can avoid expensive restaurant dining.

    Stayed in May 2023

  • Reviewed: 17 February 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The matress very thin and setee very low

    Convenient and own space close to town

    Stayed in February 2023

  • Reviewed: 17 January 2023

    5.0
    Sorry do not recommend,cheap but very uncomfortable; never again
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Very thin walls,you could hear everything what your next door neighbours where saying or doing.very creaking beds,with every move beds where making noises,could not sleep for the first night, another thing was a shower-very difficult to set up the right temperatures-one minute the water was very cold,another boiling hot- a real nightmare and the pressure was low as well.

    Tv,kitchen facilities

    Stayed in December 2022

  • Reviewed: 28 December 2022

    6.0
    Great place to crash but let down by WiFi (it is free though)
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 10 nights
    • Submitted via mobile

    The WiFi wasn't great whenever there was anybody beyond me and my son logged on. The room itself is pretty tightly spaced and if one of your room mates doesn't want to use the bunk bed they'll have to use an uncomfortable sofa bed. No toilet paper was provided, no tea towel for dishes and only one bathroom towel and hand towel was provided.

    Nice big fridge/freezer, washing machine and dryer, and oven with some pots and utensils and a sink. Easy to use radiators, towel rail and shower. On site parking is good for 3 cars with room to manoeuvre. Easy to find and close to the town.

    Stayed in December 2022

  • Reviewed: 14 December 2022

    7.0
    A clean studio but Don’t expect a cosy bed
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Only provide one toilet tissue, one baggage bag, two towels for 4 nights stay, the guests have to buy tissues and bags, wash towels by washing machine (buy own detergent). No tea bags or coffee. Very basic, don’t expect more caring service. Bunk bed is very unstable, moves and shakes when sit up , mattress are too soft, uncomfortable.

    The Kitchen have sufficient utility for cooking.

    Stayed in December 2022

  • Reviewed: 1 August 2022

    6.0
    It was ok!!!
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Only given one toilet roll for 3 nights No cleaning or drying cloth for in kitchen Sofa bed was dirty and not comfortable for a full grown adult to sleep on tbh Bed madness was bad, could feel the bars underneath from the bed frame Not enough hot water for 2 people to have a warm shower Rug in lounge was disgusting Not many facilities supplied that was meant to be....

    We was out all day during our stay so was good for what we needed it for somewhere to sleep and cook and a bathroom to use. An Aldi was round the corner for groceries Parking outside on drive if you was lucky

    Stayed in July 2022

  • Reviewed: 31 May 2024

    1.0
    Absolute disaster for 3-day stay
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Whole apartment has been built with rough finishes and fixings everywhere. Dirty carpet square in lounge area. Floor had not been cleaned and was tacky to walk on. Stains on lounge sofa. Washing machine didn’t work. Maintenance attended; machine wasn’t plugged in behind machine and wiring not connected in control panel. Started wash at round 7:30pm. Machine was still going at midnight and sounded worse than a jet fighter taking off on spin cycle. Shut down and had to finish in the morning. Dirty dishes and cutlery. Had to compromise wash prior to use. No plug for kitchen sink. No dish washing liquid or sponge/scourers available. Toaster didn’t work. 1 roll of toilet paper provided for 3-night stay; no spare paper. No toilet roll holder. No toiletries provided. Shower: - · does not drain properly · mould in corners · goes from warm to freezing and takes ages to get warm again · leaks water to outside floor Bathroom wash basin approx. 2 litre capacity with no shelving or space on basin for even toothbrush and paste. Website claims 3 car spaces available, but only 2 cars can be accommodated for 8 rooms. No handrail on access stairs. Switchboard cover fell off on wife’s head. Switchboard cover has bent and broken fixings. Requested toiletries, and cleaning supplies, but received no response. Understand why dishes from previous tenants were not clean.

    Quietness

    Stayed in May 2024

  • Reviewed: 17 May 2024

    2.0
    I had to buy my own new pillows, pillow cover and bed cover.
    • Solo traveller
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    As above I had to remove the carpet and put it aside and I had to clean the floor.

    Very dirty used linen, untidy bed Very dirty carpet, stained black, dirty floor, smelly pillows, smelly microwave, poor and old, needs refurbishing.

    Stayed in May 2024

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No comment

    No comment

    Stayed in March 2024

  • Reviewed: 19 April 2024

    1.0
    Nightmare
    • Business trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Didn't like anything bout this apartment. Was booked for 4 night but left after 2 dreadful nights

    Well where do I start. If anyone is thinking of booking any apartment here Don't. Parking shows 3 bays which can only hold 2, to tight to get a third vehicle in. Once through entrance door I was hit wish a very strong smell of someone smoking and not the normal tobacco. I was room 5 so up the stairs to the door. Tried the door and it open without me putting in key pad number. Tried it a few times and the door just didn't lock .phoned the owners and they said they wud get maintenance man to come , in the meantime I was given a new room 8. This room was not clean at all . I again phoned and they said move back to room 5 and wait for maintenance man. Problem with door was door smaller than frame so lock didn't engage properly. Maintenance man came screwed a piece of wood on frame to sort , didn't feel very safe to be honest. Room 5 was again not too clean and poorly finished . LIST OF COMPLAINTS ONE CUP WITH A BIG CHIP IN IT KETTLE BIG CHIP ON SPOUT FIDGE AND FREEZER NOT CLEAN CUPBOARDS NOT WASHED OUT SOFA BAD STATE FLOOR IN SHOWER ROOM BED WAS LIKE SLEEPING ON RUSTY QUEEKY SPRINGS SEE PHOTOS

    Stayed in April 2024

  • Reviewed: 19 January 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Studio Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Lovely self contained studio apartment which was spotless and in a great location for my work. Cosy and good communication with the owner regarding entry and parking which was plentiful!

    Stayed in January 2024

  • Reviewed: 24 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The stairs

    Stayed in December 2023

  • Reviewed: 19 December 2023

    3.0
    Not happy
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Location extremely poor..very dirty. Apartment filthy and in extremely bad state of repair. Badly stained sofa and filthy stained carpet.

    Not a lot

    Stayed in December 2023

  • Reviewed: 26 November 2023

    1.0
    Avoid at all costs!!!!!
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 14 nights
    • Submitted via mobile

    Avoid at all costs!! We arrived, there was roach traps throughout the property, stained bedding and a horrid smell. We contacted the owner who was very unhelpful and said the roach traps were 'procedure'. We have stayed in alot of places and have never come across this nor was it mentioned anywhere before we arrived at the property.

    Nothing.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    4.0
    Disappointing
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    A little lacking in equipment and cleaning products.

    Parking, plenty of hot water and nice and warm.

    Stayed in November 2023

  • Reviewed: 17 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Their service did not meet my expectations

    Stayed in September 2023

  • Reviewed: 1 September 2023

    1.0
    Worse than disapointing
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 31 nights
    • Submitted via mobile

    Male staff member let himself into the studio using a key on the morning of departure. He did not k nock and it was before 10 am Smell of illegal substances through the night

    Towell rail fell off due to very poor installation. The shower has a major leak under the tray. The shower door does not close The bedroom door does not close The electric meter box cover fell down onto my partner No notice taken of me messaging them through booking dot com We were on the third floor and no fire doors to any apartment, no intumisent seals or smoke seals to the doors. Very steep and narrow stairs with no hand rails. The windows had opening restraints which would be a problem in an evacuation. Doors slam all day and till about 2 am. The front door is so bad the house shakes. People shouting in the street just at night well into the early hours.

    Stayed in August 2023

  • Reviewed: 1 September 2023

    3.0
    Disapointing
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The shower had a bad leak under it. The doors were spring closing and we're slamming so much especially the street door that the house shook and this went on constantly untill 2 in the morning Shower installed by a non qualified person and made of cheapest possible materials

    Nothing other than a slightly low price

    Stayed in July 2023

  • Reviewed: 10 July 2023

    4.0
    worst area I’ve spent a few days in in my whole entite life and I’ve been in stayed in some places
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    as for the area NO ONE said we were situated where you dare go out at night it’s full of Prostates Drug Addicts and only two days before our stay started there had been a stabbing. had I of been told this I would not of subjected my son to that kind of stay it’s like a getto when it starts getting dark.

    the inside of the property was ideal for myself and my son whilst we visited Family was a decent price compared to basic hotel room around the area that you didn’t have to share the toilet and bathroom.

    Stayed in July 2023

  • Reviewed: 24 June 2023

    10
    amazing
    • Business trip
    • Solo traveller
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    fantastic stay amazing facilities with private parking cool vending machine on site Also for snacks

    Stayed in June 2023

  • Reviewed: 29 May 2023

    1.0
    Don't book here, no matter how desperate
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Everything. There were dead cockroaches in the fridge, apartment was hygienically dirty, beddings were smelly and host was uncooperative as was booking.com There was no reading table or chair. The sofa was dirty as was the wall. I had to book somewhere else and my refund has not been agreed. Booking.com still allows property to advertise on their site

    Nothing. There were dead cockroaches in the fridge, apartment was hygienically dirty, beddings were smelly and host was uncooperative as was booking.com There was no reading table or chair. The sofa was dirty as was the wall. I had to book somewhere else and my refund has not been agreed. Booking.com still allows property to advertise on their site

    Stayed in May 2023

  • Reviewed: 24 April 2023

    1.0
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

Showing 1 – 25

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