Birmingham Road, West Bromwich, B70 6TU, United Kingdom
#7 of 9 hotels in West Bromwich
Guests' ChoiceBased on 2849 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.0
Facilities
7.7
Staff
8.4
Value for money
7.6
Free WiFi
7.8
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End of dialog contentReviewed: 3 May 2024
Alison
United KingdomThe bath had couple of rusty bits, the décor is rather tired and shabby in places. The pool is freezing and definitely could be warmer, also not as big as it looks online. A shame that children only allowed in pool until 5 or 6 pm and could be a bit later, even to 7.
We liked the comfy bed, clean everywhere and very helpful staff. Breakfast very good.
Stayed in May 2024
Reviewed: 3 May 2024
Davis
United KingdomBar/restaurant slow service, tables left uncleared and dirty, dirty crockery all on the bar, asked for a knife and fork and it never came.
Pool and spa
Stayed in May 2024
Reviewed: 2 May 2024
Mechel
United KingdomRoom needed a bit of updating felt a little dirty although it was clean
Breakfast was great had dinner there but found it quite overpriced for what it was
Stayed in March 2024
Reviewed: 1 May 2024
Darren
United Kingdomhotel best described as tired. the entrance was very rough . broken steps etc. disabled ramp needs looking at. bathrooms roughly painted. mould type stains around tap. room freezing and heating didnt change temp. large wet patch in room near head of bed. found wire i breakfast fried egg (told staff) nothing else said. dreadful coffee in machine. strange aftertaste
pool. rooms were ok. food was simple but really nice. staff very friendly and helpful
Stayed in April 2024
Reviewed: 30 April 2024
Pennington
United KingdomPillows, too small and too soft
Staff
Stayed in April 2024
Reviewed: 28 April 2024
Marthe
United KingdomThe place was out of city centre
I liked the facility and comfort
Stayed in April 2024
Reviewed: 26 April 2024
Curtis
United KingdomRoom was dated in some areas
Clean with good facilities
Stayed in April 2024
Reviewed: 25 April 2024
Simon
United KingdomGym changing room was tired broken lockers . Ridiculous parking charge. If you want to stop unwanted parking put barriers on car park and stop charging hotel users additional cost.
Comfortable bedroom , good breakfast .
Stayed in April 2024
Reviewed: 23 April 2024
Peter
United KingdomCoffee was weak. No whole grain, sugar-free options for breakfast. overall the place seeed dull and lacked a spark.
Room was good. Didn't try the gym facilities. Breakfast was ok. Staff friendly and helpful.
Stayed in March 2024
Reviewed: 21 April 2024
Nazmi
United KingdomVery dated. Badly in need of maintenance
. Coffee machine
Stayed in April 2024
Reviewed: 21 April 2024
Thomas
United KingdomAlthough I liked the use of gym and pool facilities, it does need to be refurbished as very worn
Gym and pool facilities Friendly staff Good value for money
Stayed in March 2024
Reviewed: 20 April 2024
Leah
United KingdomWe were not informed about the options at check-in regarding breakfast or food ordering options and no literature in rooms. When I did ask I felt breakfast was over priced, which is why we didn’t go for it.
Staff were friendly and rooms clean (booked three rooms in total). The location, free parking, wifi and the fact we could book for one night are all things we needed for our short stay. We’d stay again.
Stayed in March 2024
Reviewed: 18 April 2024
Primrose
United KingdomIt was just like the ordinary room but comfortable and clean
Booked a preveledge room but did not meet expectations
Stayed in April 2024
Reviewed: 15 April 2024
Susan
United KingdomNoisy air on on roof
Stayed in April 2024
Reviewed: 14 April 2024
Jack
United KingdomDriveway into the property needs attention.
The large king size bed was very comfortable and with the thick curtains we managed to oversleep! The staff were all very nice and helpful. The location for the football was good too. It was good to have parking available on site, although the £7 charge could have been waived for guests in my view.
Stayed in April 2024
Reviewed: 8 April 2024
William
United KingdomI didn't like having to pay for car parking as a guest
Room was fine although close to the lift. Gym was excellent and breakfast very good
Stayed in April 2024
Reviewed: 8 April 2024
Vincenzo
United KingdomFood took over half hour to come even though there was just us and another couple in the restaurant. When food came (we had the penne pasta) it wasn't very nice and tasted like cheap tinned spaghetti hoops. Told waiter who didn't really care. Having to pay an extra £7 to park on top of the £80 price for one nights stay was unbelievable.
Room was nice, clean, bed very comfortable
Stayed in April 2024
Reviewed: 7 April 2024
Patrick
United KingdomPaying £7 for parking
Handy position for WBA football match Friendly staff Good breakfast
Stayed in April 2024
Reviewed: 7 April 2024
Claudine
United KingdomThe staff were amazing It was my friends 40th birthday they kindly decorated the bed And was accommodating to our needs
Stayed in March 2024
Reviewed: 6 April 2024
Michelle
United KingdomOther guest didn't pick up poo after their dog.
Outdoor space for dogs. Pool.
Stayed in March 2024
Reviewed: 1 April 2024
Chris
United KingdomThat guests have to pay for parking
Staff and pool
Stayed in March 2024
Reviewed: 1 April 2024
Ashwin
United KingdomOn booking it was not mentioned that parking will cost extra. This is not on. As this was first time staying at this hotel - parking fee was waived. However parking should be part of the room charge and not extra for the price charged.
Only stayed 1 night and it was ok. Staff friendly.
Stayed in March 2024
Reviewed: 1 April 2024
K
United KingdomThe corridors need modernisation, ceilings need soundproofing as we could hear them walking upstairs.
Easy to get to, the rooms are clean with all facilities. Parking provided at an additional charge.
Stayed in March 2024
Reviewed: 1 April 2024
Richard
United KingdomThe room we stayed in must have had drainage problems as it was all we could smell during the night
Overall the property is ok with a good location for travel
Stayed in March 2024
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