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Reviews of Best Western Plus West Retford Hotel 3 stars

24 North Road, Retford, DN22 7XG, United Kingdom

#5 of 17 hotels in Retford

Guests' Choice

Review score

Based on 1413 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Double and Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Untidy dining room at breakfast Part of the glass floor lamp was broken

    Very comfortable quiet room.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Comfortable, but had expected to be in the main hotel building.
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were in a cottage on the edge of the grounds right by a busy road. We did not realise that this would be the case when we booked.

    A smart hotel in lovely grounds.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good. Would return and recommend.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    TV was faulty and day of no reception during stay - but staff did their best to sort it out. Also breakfast staff could be a little more proactive in ensuring hot breakfast turins did not run out as plated breakfast nearly cold whilst waiting for one item to come through.

    Very good. Good choice of breakfast items.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    It gave us what we wanted, where we wanted it, and we were well looked after, really good.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Our room was in the 'Cottages?', room 9, up a narrow steep stairway with very narrow stair treads. It needed some care going up and down.

    On arrival day we arrived too early to check in. We then went on to a family wedding, but didn't get back to the hotel until quite late. This caused no problems, and we were well looked after. At breakfast the staff catered for our family plus friends meeting up for some time. Again no problem and well looked after.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cost

    Venue

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Comfy and clean but wouldn’t eat there again.
    • Leisure trip
    • Couple
    • Cottage with Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was awful, they forgot to bring coffee only brought tea. Had to wait for ages to be served despite not being very busy, then had to wait ages for the breakfast that came out Luke warm. We ordered scrambled egg and smoked salmon with toast, the egg was like rubber the toast was burnt on one half and then not cooked on the other half. Toast hadn’t been buttered, glad that we didn’t have dinner there. Worst breakfast we’ve had in a hotel by far.

    Nice hotel and perfect location for us to visit family.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Four Poster Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very tired paid for four poster bedroom but wasn't UPTO much room 29 bathroom nice but not make up for poor decor of overall room . Food was nice and served in timely manner drinks expensive but usual for a hotel

    Quiet mid week visit

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We didn't like the location of our room because it was out of the main building in one of the cottages. Not good if its raining even though only a short walk. The room was cold when we got there 3.30pm. The reception said the heating would come on at 5pm. When we came back to our room at 9.30pm the heating still wasn't on so I rang reception & she sent the supervisor to our room. The radiator was electric & wasn't even turned on. We didn't see the controls on the radiator due to being low down on the side of the radiator plus there are no ceiling lights only table lamps so it was difficult to see them. It took quite a while for the room to get warm.

    Lovely main building & we really liked the Shelley function suite with chandeliers. Good variety of drinks on offered at the bar. Nice & bright breakfast room with a good choice of food. Ample parking spaces. Lovely grounds. Hotel within a short walking distance into Retford Town.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Good staff

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The only thing I could fault was there weren't many plug sockets, they were all under the dressing table. Could do with some on each side of the bed.

    The rooms are spacious and clean, the bed is comfortable. You have everything you need, mini toiletries, tea, coffee, and biscuits. Iron, board, hangers, and a safe in the wardrobe. Nice clean and soft towels. Everything you could need.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Other guests who have no consideration towards others, which we know is something the hotel staff are unable to control.

    We stay here on a regular basis when visiting family in Retford as we live in Surrey. Facilities are great, and the team are friendly, courteous and helpful as always. We had an issue which was swiftly resolved as soon as we brought it to the attention of the receptionist, which ensured our stay continued to be a pleasant experience. Thank you Team as always.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Four Poster Room
    • Stayed 1 night
    • Submitted via mobile

    Location was perfect for our needs. Breakfast was very good

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were friendly but for breakfast (which was very tasty!) the staff disappeared after bringing out food. Would have loved a 2nd cup of tea and coffee but no one around after initial serving. Other than that the restaurant was good and our stay very relaxed.

    Lovely, comfortable hotel, with a nice relaxed atmosphere. Our hotel room looked out onto the gardens, which were beautiful. Perfect spot for an early start in centreparcs where we were meeting family.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    We would stay there again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing wrong

    Very good value

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Great value for money - I would return!
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 2 nights

    I made a last-minute booking and received a warm and friendly welcome from Reception when I arrived. My room was warm, clean and very comfortable and I had 2 great nights' sleep. Dinner in the almost-empty restaurant was generally good - the food was tasty and well-presented and the staff very helpful. Excellent sticky toffee pudding!

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Double and Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Underwear found on the floor when we arrived.

    Location good.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Fine…would definitely stay again
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, comfortable quiet rooms

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    A convenient place to get our heads down for the night for a comfortable rest after a long drive.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    This was only a flying visit en route from Newcastle to the South Coast so we didn’t make much use of any facilities. I would say that the TV was rather dated but we didn’t watch it!

    Convenient location for overnight stay. Very secure. Everything there that we needed, including a welcome bath. The location of the mirror, lighting and hair drier was well thought out which is a rarity these days in hotel bedrooms.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    OK place to stay
    • Business trip
    • Solo traveller
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bedroom a long distance from reception if Disabled. You need to advise on arrival.

    Comfortable room in good location

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Executive Double Room
    • Stayed 1 night

    breakfast was bland.

    Room was spacious, good laocation hotel,

    Stayed in January 2024

  • Reviewed: 18 March 2024

    9.0
    Would definitely return
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Was a bit cold in the room

    Comfortable, clean and very good value

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Room with Double and Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Few maintenance issues with room Maybe upgrade to new shower trays

    Clean and tidy Location for why we was there Staff friendly

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Great place to explore the Dukeries
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The central heating had been turned off and it was chilly

    The buildings are very charming with Georgian structures . The dinner we had was excellent.

    Stayed in March 2024

Showing 1 – 25

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