Black Lane, Whiston, ST10 2HZ, United Kingdom
#1 of 4 hotels in Whiston
Guests' ChoiceBased on 748 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.7
Staff
9.7
Value for money
8.8
Free WiFi
9.2
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End of dialog contentReviewed: 20 May 2024
Colin
United KingdomWith hotel virtually empty, would've appreciated room with a view. Beds, whilst comfortable, didn't feel too stable!
Lovely location. Excellent food, including very good full English breakfast.
Stayed in May 2024
Reviewed: 20 May 2024
Kelly
United KingdomThe room we stayed in could do with some maintenance, theres a loose shelf in the bathroom. Ceiling needs dusting, quite a few cobwebs and under the bed needs hoovering. There was no shower, only a handheld one attached to the bath tap and the water pressure wasn't the best either. My son is almost 6 feet tall and combined with the slopped ceiling made it difficult for him to shower properly. The hotel itself needs some tlc, few cobwebs here and there and some maintenance bits and bobs that could do with being addressed.
The location is beautiful, nice and peaceful. Food was wonderful, we ate an evening meal and had breakfast for 2 days. All well cooked and presented. The staff were very friendly and helpful. A comfy room, big enough for the two of us for 2 nights.
Stayed in May 2024
Reviewed: 4 May 2024
Anoniem
BelgiumGood breakfast. Very friendly staff. Beautiful area.
Stayed in April 2024
Reviewed: 2 May 2024
Megan
United KingdomLovely background, friendly staff, excellent facilities
Stayed in May 2024
Reviewed: 25 April 2024
Jan
United KingdomIdeally positioned for walking in the area - beautiful views, lovely breakfasts
Stayed in April 2024
Reviewed: 21 April 2024
David
United KingdomNothing I could thought
Brilliant
Stayed in April 2024
Reviewed: 16 April 2024
Maties
United KingdomThere isn't much options for the breackfast, they have an Full english breakfast included in price and only other option is cereals. I think breakfast menu can be improved.
Had dinner in the restaurant and was very delicious. The room was really clean and smelled nice. We were only there for one night, but would have definitely stayed more if needed to. Staff was friendly, also.
Stayed in March 2024
Reviewed: 12 April 2024
Tracey
United KingdomVery quiet location serving excellent food with great service. Staff were very friendly.
Stayed in April 2024
Reviewed: 10 April 2024
Daniel
United KingdomAfter a long ferry trip this place was very welcoming the staff was amazing and even left the kitchen open later for us to eat the food was amazing would recommend cod and chips the room was very big and comfortable the place was extremely clean and very close to Alton towers the dining area was cute and the decor was really nice the best thing about this place was definitely the staff they were so sweet and when out of there way for us
Stayed in April 2024
Reviewed: 8 April 2024
Darcy
United KingdomI didn’t like how dark it was, they had automatic lights but was very dark in the car park and through the corridors
The property was very nice and a great location for Alton towers.
Stayed in April 2024
Reviewed: 7 April 2024
Pamela
United KingdomThe bed was very low.
The property was in a lovely scenic location. It was light and airy. It was very clean and the staff couldn’t do enough for you. The food and service was excellent.
Stayed in April 2024
Reviewed: 4 April 2024
Naomi
United KingdomThe only thing I was surprised about (especially given as clean and homely everything else was) the coffee mugs in my room had not been cleaned - they appeared to be swished around with water and placed back. There was still coffee from the previous guest left inside. I believe this was not the norm as everything else was perfect - just mentioning so the staff can be extra vigilant in future. I'd forgotten about it until now as I don't have hot drinks so it wasn't a major concern to me.
Beautiful room and gorgeous surroundings! Ideally placed for our trip to Splash Landings. Breakfast was scrummy and the staff were absolutely fantastic 😊 So welcoming especially the first lady that greeted us - such a lovely manner and smile. I would absolutely return and recommend!!
Stayed in April 2024
Reviewed: 4 April 2024
Paul
United KingdomA very nice old manor house type hotel with great staff and wonderful views. Dinner and breakfasts were both very good and the offer of a free round of golf with every stay a delight for sports fans.
Stayed in April 2024
Reviewed: 25 March 2024
Emma
United KingdomWarm & welcoming
Stayed in March 2024
Reviewed: 20 March 2024
Lee
United KingdomThere wasnt anything to dislike.
A very warm welcome and wonderful.room The food was excellent. So close to Alton towers to
Stayed in March 2024
Reviewed: 17 March 2024
Joshua
United KingdomExcellent breakfast, well located hotel, friendly staff and lovely room!
Stayed in March 2024
Reviewed: 19 December 2023
Andy
United KingdomNothing
Beautiful place/area, amazing views, pleasant/helpful staff, lovely food and excellent accommodation
Stayed in December 2023
Reviewed: 11 December 2023
Catherine
United KingdomNothing to dislike. Would have preferred food availability in the evening but didn’t spoil our stay.
Lovely location. Excellent parking facilities. Quiet and peaceful. Clean and tidy and relaxing. Breakfast was amazing. Staff members were very friendly and helpful. Good value for money .. would highly recommend.
Stayed in December 2023
Reviewed: 11 December 2023
Dann
United KingdomBecause we where the only 2 occupants on this particular evening understandably the evening kitchen was not open therefore we had to eat out but the breakfast made up for any disappointment
The room was very nice and spacious The 2 members of staff we met where helpful and friendly
Stayed in December 2023
Reviewed: 11 December 2023
Jeanette
United KingdomNo dislikes.
Very welcoming. Rooms were cosy and warm. Great location staff were lovely
Stayed in December 2023
Reviewed: 4 December 2023
Dylan
United KingdomNothing of note during our stay
Loved the location and and surrounding area.
Stayed in December 2023
Reviewed: 23 November 2023
Laura
United KingdomBirthday balloons and cards for my boyfriend was a nice touch. Really appreciated that.
Stayed in October 2023
Reviewed: 13 November 2023
Harry
United KingdomStaff were extremelly helpful and went above and beyond.
Stayed in November 2023
Reviewed: 13 November 2023
Juliet
United KingdomLovely location
Stayed in November 2023
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