High Street, Cricklade, SN66AA, United Kingdom
#2 of 5 hotels in Cricklade
Guests' ChoiceBased on 516 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
9.0
Facilities
8.1
Staff
9.3
Value for money
8.3
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Stephen
United KingdomThe room fittings and decoration are a bit tired and could do improvement.
The staff are very friendly and helpful. I ate in the bar and the food is excellent with a good selection of beers.
Stayed in May 2024
Reviewed: 1 May 2024
Keith
United KingdomI have no complaints
The. Staff were excellent, the room was good and the food was great
Stayed in April 2024
Reviewed: 30 April 2024
Karin
CanadaWe really enjoyed our stay at this newly renovated hotel. Very comfortable.
Stayed in April 2024
Reviewed: 28 April 2024
Judith
United KingdomCentral location. Clean. Friendly staff.
Stayed in April 2024
Reviewed: 22 April 2024
Frances
United KingdomWe hadn’t realised that the stairs to the room were quite steep and awkward to get up and down when carrying bags/cases. If we had realised this then we would have taken a room on the first floor where the stairs were of normal standard
Staff were very friendly Central location The room was clean and comfortable
Stayed in March 2024
Reviewed: 4 April 2024
Anne
United KingdomRoom a bit tired
Amazing staff
Stayed in March 2024
Reviewed: 2 April 2024
Alexandria
United KingdomStaff, The Manager John in particular was very helpful. I made a mistake in my booking but John sorted this out straight away. So helpful and kind. We enjoyed dinner too. Helpful and friendly staff, a well run hotel that dealt with booking mistake efficently and effectively. Thank you John
Stayed in March 2024
Reviewed: 1 April 2024
Louise
United KingdomNothing
Great location in high street with parking free at the hotel or within 100 yards at free car park. Staff were very friendly and helpful. Excellent value for a short break.
Stayed in March 2024
Reviewed: 15 March 2024
Mike
United KingdomBreakfast was nice but weighed in at a price of £16.50
Clean comfortable room and friendly staff.
Stayed in March 2024
Reviewed: 17 February 2024
Brian
New ZealandGreat breakfast, very good amount. I had a single room that had a small double bed so very comfortable. Bathroom was larger than I expected. Recommend
Stayed in February 2024
Reviewed: 15 February 2024
Susan
United KingdomNothing
Warm and welcoming
Stayed in January 2024
Reviewed: 15 January 2024
Sue
United KingdomStaff extremely friendly and helpful, room was a good size. Extra heating was provided for the super-cold weather, with extra blanket so we were nice and warm. Nice friendly pub downstairs with good menu for dinner in the evening, although several other restaurants available a short walk away.
Stayed in January 2024
Reviewed: 9 January 2024
Gareth
United KingdomHeating could be better although to be fair we stayed on a particularly cold evening. Blazing wood burner in the bar provided a cosy evening anyway!
Attentive staff, comfortable room, good meal choices
Stayed in January 2024
Reviewed: 28 November 2023
Alan
United KingdomEverything fine for us.
Good location,free parking,friendly and helpful staff,good bar food and a comfortable room.
Stayed in November 2023
Reviewed: 19 November 2023
Cheryl
United KingdomThe shower in the room wasn’t very good at all. The room was a bit tired.
The food was amazing. The chef is fab! It was cosy. When the fire was lit, it was lovely. The bed was very comfortable and the room was really spacious.
Stayed in November 2023
Reviewed: 14 November 2023
Nadine
United KingdomFriendly staff, rooms clean and good food
Stayed in November 2023
Reviewed: 6 November 2023
King
United KingdomLovely and friendly. Ideal base for what we needed.
Stayed in November 2023
Reviewed: 3 November 2023
Bianca
United KingdomThe bathroom smelt a bit musty
The staff were very friendly and helpful. The hotel is in a great location in the centre of town and good as a stopover if walking the Thames Path. Quirky room with an upstairs bathroom and massive bed.
Stayed in October 2023
Reviewed: 31 October 2023
Helen
United KingdomDelicious dinner in the restaurant and a very good choice at the buffet breakast.
Stayed in October 2023
Reviewed: 29 October 2023
Wright
United KingdomNothing
I eat evening meal and breakfast both were excellent as was the choice.
Stayed in September 2023
Reviewed: 16 October 2023
Peter
United KingdomSome noise from the bar beneath
Very friendly staff
Stayed in September 2023
Reviewed: 13 October 2023
Heather
United KingdomNothing, it’s ideal for a 1 night stay, probably not where I’d stay much longer.
Well located on the high street, good value, comfortable modern room where we stayed 1 night while walking the Thames Path. We found the staff were extremely friendly and enjoyed our meal there.
Stayed in October 2023
Reviewed: 12 October 2023
John
United KingdomThe TV not working and a bedside lamp not fixed.
The style, location, food and friendliness
Stayed in October 2023
Reviewed: 22 September 2023
Carol
United KingdomBathroom was in need of updating and definitely decorating and no lift. I was on the top floor with a heavy case and a walking stick!!
Staff were excellent, very efficient and friendly .Food was lovely
Stayed in September 2023
Krabi town, Thailand
Antigonish, Canada
Saint Petersburg, Russia
Sighişoara, Romania
Villeneuve d'Ascq, France
Āsansol, India
San Massimo, Italy
Khao Tao, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content