London Road, Hook, RG27 9DZ, United Kingdom
#2 of 10 hotels in Hook
Guests' ChoiceBased on 254 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.0
Facilities
8.7
Staff
9.2
Value for money
9.0
Free WiFi
7.2
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End of dialog contentReviewed: 5 May 2024
Victoria
United KingdomApart from checking in, we didn’t go in any other part of the hotel or eat/drink there. The main part is a bit tired but our room was really stylish and smartly decorated with a great bathroom
Stayed in February 2024
Reviewed: 3 May 2024
Robert
United KingdomNothing really
Very comfortable and good sized room considering the price we paid. Good location in the town and the hotel has a decent car park. Breakfast was reasonably priced and there was a good choice. The staff were lovely. We felt our stay was very good value for money and will happily stay again.
Stayed in April 2024
Reviewed: 29 April 2024
Andrew
United KingdomNothing
Good WiFi, food, staff & accommodation.
Stayed in April 2024
Reviewed: 29 April 2024
Cash
United KingdomHotel room was very nice and clean.
Didn't have breakfast.
Stayed in April 2024
Reviewed: 29 April 2024
Jan
United KingdomI must admit if we hadn't booked to stay, probably would have gone somewhere else. The exterior is looking very tired and tatty. Not like the picture shown when booked. The pub could do with a little bit of TLC too. Stained seats, some uncomfortable chairs. We did have a slight problem when ordering our meal but the manager was very good and sorted it out for us, thank you.
Our rooms were lovely. Very clean. Looked like they had not long been refurbished. Bed was comfortable. Ate here on the evening and all 7 of us had a good meal. Big choice on the menu. We all had a breakfast which again was very nice.
Stayed in April 2024
Reviewed: 29 April 2024
Stephen
United KingdomThe bathroom could be a little bigger, but otherwise fine, good shower. It was somewhat let down by the restaurant. (Dinner table was sticky and food perfectly adequate but uninspiring). Breakfast was better. Not expensive though and the beer was good.
New, clean, good facilities. We liked the usb points by the bed. Very comfortable, nice bed. Friendly helpful staff.
Stayed in April 2024
Reviewed: 28 April 2024
Simone
United KingdomPub facilities are a little worn and basic .
Bedroom was very clean and comfortable.
Stayed in April 2024
Reviewed: 28 April 2024
Victoria
United StatesThe walls are a bit thin between rooms and floors are creaky, but we understand this as it's an old property. We unfortunately were woken in the night by someone snoring in the next room! We were a bit confused by the pub...we stayed on a Tuesday night and decided to get dinner in the pub. My husband went to the bar to order drinks and food. He was told that the kitchen was overwhelmed and we would have to wait 10 minutes to order food. There was probably 20 people max in the entire pub, and we saw 3 or 4 tables only with food. We waited a bit, but decided to just go down the road for a kebab. The young man working behind the bar seemed very nervous, and as we were leaving he was literally running to a table and almost crashed into me! Unfortunately they lost out on our dinner order because they couldn't accommodate us!
The room was very comfortable and clean. The staff member who checked us in was very helpful and knowledgable. It's a great location, and parking was easy as well. We only stayed one night but were happy with our room.
Stayed in April 2024
Reviewed: 27 April 2024
Tim
United KingdomBed was a bit uncomfortable due to being two beds pushed together.
All very good
Stayed in April 2024
Reviewed: 26 April 2024
Richard
United KingdomNice room, 3 night stay, cleaned each day.
Stayed in April 2024
Reviewed: 25 April 2024
Nyree
United KingdomFriendly service
Stayed in April 2024
Reviewed: 24 April 2024
Mark
United KingdomFood OK in the bar but would probably go down to local Indian next time.
Accommodation spot on and to a very good standard. Very comfortable evening in the room.
Stayed in April 2024
Reviewed: 23 April 2024
Graham
United KingdomNothing comes to mind.
Sky Sports in the bar. Great shower. Good full English breakfast.
Stayed in April 2024
Reviewed: 23 April 2024
Garry
United KingdomBed was bit hard
Atmosphere and food
Stayed in April 2024
Reviewed: 23 April 2024
Keith
United KingdomNothing to complain about
Very comfortable hotel/pub stay
Stayed in March 2024
Reviewed: 22 April 2024
Judith
United KingdomAttentive and friendly staff. Very comfortable bed with lovely pillows,and the room was a comfortable temperature.
Stayed in April 2024
Reviewed: 21 April 2024
Kevin
United KingdomAmple car parking to rear - easy access to hotel reception. Comfortable large bed.
Stayed in April 2024
Reviewed: 21 April 2024
Nicky
United KingdomLove staff, and very comfortable and quiet stay.
Stayed in April 2024
Reviewed: 20 April 2024
Robin
United KingdomNothing
Excellent Location. Room was Beautifully Decorated and Very New and Comfortable
Stayed in April 2024
Reviewed: 19 April 2024
Carolyn
CanadaThe wifi is the O2 free wifi which I had issues accessing as an out of country visitor without a cell phone number that could be used in the UK. I could access it sometimes but other times I had reached my non-cell phone access code limit for 24hrs which was frustrating. It being a public wifi also isn't great for security. A mini-fridge in the family rooms would be very useful.
The room was clean and comfortable, lots of hot water and great water pressure, large towels which was great. The food at the pub was great and well priced and the staff super friendly. There are multiple stores including a super market and pharmacy within a 1min walk which was fantastic. The hotel is also very secure with multiple scan-in access points which was great.
Stayed in April 2024
Reviewed: 19 April 2024
Stuart
United KingdomCan't fault it for the money.
My bed was big the same as I have at home so I slept very well. I did think that the rooms had very thin walls with very narrow hallways and that I'd hear people all night but that wasn't the case. I was very happy with my stay and I had a very nice meal in he pub.
Stayed in April 2024
Reviewed: 18 April 2024
Stuart
United KingdomGreat shower! Easy to find Good communication with staff Would stay again
Stayed in April 2024
Reviewed: 18 April 2024
Malcolm
United KingdomClean room, very friendly staff, and a working EV Charge point in the car park.
Stayed in April 2024
Reviewed: 17 April 2024
Claire
United KingdomNothing
Very modern, clean, spacious rooms. Good value for money.
Stayed in April 2024
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