Nothing all was good

Great location, great staff and good food

Stayed in April 2024

Had to wait a while to check in A bath rather than a shower would have been welcome Oh and the stairs after a marathon were hard

Appreciated the earlier than usual breakfast on the day of the marathon very thoughtful of them Like the toiletries in the bathroom Bed very comfortable and room nice and quiet Friendly staff - particularly the lovely lady at breakfast

Stayed in April 2024

No lift for those guests on upper floors. My room was on first floor and I stumbled on the top step of one flight when carrying my bag to my room because the handrail stopped level with the step and threw me off balance. Fortunately I fell forward onto the half landing and not backward down the stairs. Shaken but not physically damaged. Further along, the handrail by a few downward steps was coming loose from the wall. Regret no comment report in room and reception staff were busy when I departed to make comments discreetly.

Breakfast was good and had wide choice of options. Bar early dinner also tasty and served swiftly as our group had an early evening function at St Boltoph’s. Hotel therefore most convenient for access.

Stayed in April 2024

Restaurant meals- tepid and Sunday roast beef was very chewy and hard to cut, also had to ask for updates on drinks orders more than once - gave up in the end (were refunded as non receipt at till, as never arrived although charged for). Shame as only negative rest of the stay was exceptional. Would definitely stay again but probably eat elsewhere.

Cleanliness, location, suite offered to us for our stay (very roomy)

Stayed in April 2024

our room was over the bar so slightly noisy the first night

Extremely helpful staff, very comfortable room, very good restaurant & bar. Made us & our dogs feel very welcome. Convenient parking

Stayed in April 2024

Nothing

Check in welcome by staff on duty was warm and friendly. Good parking. Nicely appointed and quiet room. Excellent cooked breakfast.

Stayed in April 2024

The stairs! We did not realise there were so many to our room - room 206. No lift as an old building. One of us had breakfast and was slightly disappointed. [Breakfast is however, subjective. Friends of ours have stayed here a couple of times and thought the breakfast was superb.]

Car parking was good. Receptionist [Estee] was very nice, smiley and chatty. View of Boston Stump from our window was fabulous.

Stayed in April 2024

Evening meal was average, ordered the large fish and chips which was tiny, I’d have been in tears if I’d have gone with the smaller version! Then crumble to finish which was at best ok. Expensive drinks but not surprising for a bar in the centre of Boston.

Centrally located property with own restaurant, good sized, comfortable rooms. Loved the little booklet in the room detailing the history of the property. Excellent breakfast though evening meal a little disappointing.

Stayed in April 2024

Didn’t explain that it was none lock

Lovely feel

Stayed in March 2024

You pay a premium for the extras that we’re missing this time. I have stayed at several of these hotels now this time no treats no slippers and no coffee machine so why pay the extra for the room we were very disappointed this time.

Room was lovely and spacious.

Stayed in April 2024

Route to car park

A hotel in just the right place. Nice touch with the Roberts

Stayed in April 2024

There seemed to be a shortage of staff . The staff that were there were lovely and helpful but seemed rushed off their feet . Creating delays in service in bar and restaurant. Bar prices seemed expensive.

Nice clean hotel , lovely helpful and friendly staff. Good location near to town and local facilities.

Stayed in April 2024

Located in a big immigrant population

Clean and polite staff

Stayed in April 2024

The long staircases to get to the room. But the staff were lovely and carried my bag to my room for me as I was recovering from surgery. Boston is not a very nice area.

Great pub, with delicious food. Comfortable room. Very helpful and friendly staff.

Stayed in March 2024

I loved the history behind the building , all the staff were very helpful and nothing was too much trouble. Everything was clean , and breakfast was lovely. We had an amazing evening meal in the restaurant, and all the staff were fab . It was a busy Saturday night to ...with an overflowing bar .

Stayed in April 2024

Great staff, good food

Stayed in January 2024

Nothing

Went for a family Wedding. Great Location overlooking the River. Staff were welcoming, parking good

Stayed in March 2024

Boston

The hotel

Stayed in March 2024

The White Hart team did a great job - so no complaints here.

The breakfast was excellent- full English, Eggs Benedict and Eggs Royale all well cooked and presented. Good choice of cereals, yoghurt, compote, fresh fruit salad, pastries with toast and preserves also available.

Stayed in March 2024

Got a bit noisy, only to be expected. Seating in restaurant not perfect for me and my two guests, but it all got resolved.

All superb as usual, but being Christmas all the facilities were at peak demand. A couple of minor irritations were admirably and efficiently dealt with, staff going out of their way to resolve minor problems.

Stayed in December 2023

Evening meals were unexciting..

Big room and bathroom, friendly staff, super comfortable beds, great breakfast, good location overlooking the river and central, tasteful interiors and quality bathroom accessories.

Stayed in March 2024

Lovely and quirky clean and tidy

Stayed in March 2024

Very small, cramped room

Perfect position

Stayed in January 2024

N/A

Check in was seamless and the staff went out of their way to make us comfortable

Stayed in March 2024