The room wasn’t 100% clean, a lot of cobwebs, broken floor in the bath room

The character

Stayed in June 2024

Continental breakfast was a bit mean, coffee was limited. Room was noisy overnight and early in the morning. Hot pipes ran through the room, so window had to be open all of the time

Location, facilities, staff

Stayed in May 2024

Rail in bathroom was way to hot. I couldnt shut the bathroom door, due to the heat.

The room was perfect. Bed was sooooo comfy

Stayed in June 2024

service in bar very slow

location

Stayed in May 2024

Service charge for dining

Stayed in May 2024

The locking mechanism on room doors means guests tend to slam them shut, which affected my sleep.

Stayed in May 2024

One slight niggle during this stay was the loss of power overnight. Luckily my wife always carries a torch which was fortunate as our bathroom had no windows. Early the next morning we were given another room so we could shower etc. So no real drama.

We have stayed here several times now, and we are happy with the service provided.

Stayed in May 2024

No lift

Good food clean room nice big bath nice bar

Stayed in May 2024

POST code for car Park needs to be clearly shown at time of booking. Reception needs to be better organised.

Good breakfast.

Stayed in May 2024

No staff on reception - even the "budget" hotels manage to provided a service of giving guests the key to their room when they arrive! The passing staff walking by were perfectly civil communicating the message that servicing hotel guests was unimportant but we thought we were paying for more than civility. Made worse by a notice in the room to obtain fresh milk from the unmanned reception (we found a supermarket). The hotel appears not to know it is in the hospitality business.

Selected the hotel because of its central location in the heart of Boston.

Stayed in May 2024

Water pressure could have been better and having somewhere to store our bicycles overnight would have been nice

Lovely dual aspect room with comfortable beds, nice toiletries, and a functioning heated towel rack

Stayed in May 2024

Small double room, felt more like a single.

Great town centre location. Good choice for breakfast but no fresh fruit. Very nice cafe/ bar with very friendly staff.

Stayed in May 2024

No bright main light in room only two lamps. One at bedside and one on work desk. Difficult to read in room or do any work at desk when it got dark.

Lovely ensuite room, good size. Comfortable bed. Very clean. Tasty breakfast, served quickly, nice and hot.

Stayed in May 2024

Nothing all was good

Great location, great staff and good food

Stayed in April 2024

Had to wait a while to check in A bath rather than a shower would have been welcome Oh and the stairs after a marathon were hard

Appreciated the earlier than usual breakfast on the day of the marathon very thoughtful of them Like the toiletries in the bathroom Bed very comfortable and room nice and quiet Friendly staff - particularly the lovely lady at breakfast

Stayed in April 2024

No lift for those guests on upper floors. My room was on first floor and I stumbled on the top step of one flight when carrying my bag to my room because the handrail stopped level with the step and threw me off balance. Fortunately I fell forward onto the half landing and not backward down the stairs. Shaken but not physically damaged. Further along, the handrail by a few downward steps was coming loose from the wall. Regret no comment report in room and reception staff were busy when I departed to make comments discreetly.

Breakfast was good and had wide choice of options. Bar early dinner also tasty and served swiftly as our group had an early evening function at St Boltoph’s. Hotel therefore most convenient for access.

Stayed in April 2024

Restaurant meals- tepid and Sunday roast beef was very chewy and hard to cut, also had to ask for updates on drinks orders more than once - gave up in the end (were refunded as non receipt at till, as never arrived although charged for). Shame as only negative rest of the stay was exceptional. Would definitely stay again but probably eat elsewhere.

Cleanliness, location, suite offered to us for our stay (very roomy)

Stayed in April 2024

our room was over the bar so slightly noisy the first night

Extremely helpful staff, very comfortable room, very good restaurant & bar. Made us & our dogs feel very welcome. Convenient parking

Stayed in April 2024

Nothing

Check in welcome by staff on duty was warm and friendly. Good parking. Nicely appointed and quiet room. Excellent cooked breakfast.

Stayed in April 2024

The stairs! We did not realise there were so many to our room - room 206. No lift as an old building. One of us had breakfast and was slightly disappointed. [Breakfast is however, subjective. Friends of ours have stayed here a couple of times and thought the breakfast was superb.]

Car parking was good. Receptionist [Estee] was very nice, smiley and chatty. View of Boston Stump from our window was fabulous.

Stayed in April 2024

Evening meal was average, ordered the large fish and chips which was tiny, I’d have been in tears if I’d have gone with the smaller version! Then crumble to finish which was at best ok. Expensive drinks but not surprising for a bar in the centre of Boston.

Centrally located property with own restaurant, good sized, comfortable rooms. Loved the little booklet in the room detailing the history of the property. Excellent breakfast though evening meal a little disappointing.

Stayed in April 2024

Didn’t explain that it was none lock

Lovely feel

Stayed in March 2024

You pay a premium for the extras that we’re missing this time. I have stayed at several of these hotels now this time no treats no slippers and no coffee machine so why pay the extra for the room we were very disappointed this time.

Room was lovely and spacious.

Stayed in April 2024

Route to car park

A hotel in just the right place. Nice touch with the Roberts

Stayed in April 2024