1 High Street, Hampton Wick, Kingston upon Thames, KT1 4DA, United Kingdom
#1 of 9 hotels in Kingston upon Thames
Guests' ChoiceBased on 3334 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.4
Value for money
8.8
Free WiFi
8.1
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End of dialog contentReviewed: 2 May 2024
Claire
United KingdomBreakfast on Sunday was a bit rushed and Luke warm, however you were run off your feet that morning
Lovely room, staff, parking and breakfast. Fulfilled all our expectations.
Stayed in April 2024
Reviewed: 30 April 2024
Jonathan
United Kingdomremarkably helpful staff, absolutely brilliant menu and kitchen with some memorable dishes. Probably the best burger I've eaten in years. Beer was fresh and tasty, the room was fantastic, sizeable and super clean with loads of lovely touches.
Stayed in April 2024
Reviewed: 30 April 2024
Mcbcv
United KingdomPerhaps more attentive service at breakfast would have been good, e.g. remembering to bring milk with the coffee, offering the choice of when to bring the toast (i.e. with the cooked items, or straight away to go cold). But there was very little to find fault with, to be honest.
Lovely room, almost a suite. Warm and comfortable, with a nice bath. Food at dinner was excellent. We were spoiling ourselves, so the whole stay was expensive; but pretty good value at that.
Stayed in April 2024
Reviewed: 30 April 2024
Yvonne
United KingdomShower door did not close so water leaked onto bathroom floor - had to mop up! One large light not working No milk for coffee or tea Couldn't work the coffee machine!
Comfortable bedroom Clean bathroom Breakfasts - delicious Very friendly, helpful staff Location good for meeting friends who live locally, shopping And getting to Heathrow Airport
Stayed in April 2024
Reviewed: 28 April 2024
Victoria
United KingdomNothing
Lovely room ,comfortable bed , easy to use heating , nice tea , coffee , fresh milk and chocolates , good parking . Safe for solo female travelers
Stayed in April 2024
Reviewed: 28 April 2024
Dean
United KingdomNot as good as it used to be
Nice room
Stayed in April 2024
Reviewed: 27 April 2024
Paul
United KingdomSlow forgetful staff
Breakfast
Stayed in April 2024
Reviewed: 27 April 2024
Lorraine
United KingdomBed and pillows too hard
Location, breakfast choice
Stayed in March 2024
Reviewed: 25 April 2024
Dawn
United KingdomIdeal place to stay to visit Hampton Court. Pleasant room, friendly staff and good food.
Stayed in February 2024
Reviewed: 24 April 2024
Caroline
United KingdomNothing!
Staff, room, cleanliness, restaurant, security.
Stayed in April 2024
Reviewed: 24 April 2024
David
United StatesThe bed was unfortunately really, really hard and painful. The staff did provide a mattress topper, but just to hard.
Great facility, very good room amenities and really liked the breakfast. Staff was great.
Stayed in April 2024
Reviewed: 23 April 2024
Juliette
United KingdomFriendly and helpful staff. Clean room, excellent location.
Stayed in April 2024
Reviewed: 20 April 2024
Thomas
LuxembourgThe breakfast was fine, but a bit sparse. The rate was hefty with over 200£ for one single night, though I have to say I booked quite late.
The hotel is ideally situated next to Kingston-upon-Thames and Hampton. It's a renovated, century-old hotel with all the necessary amenities. The staff was friendly and helpful, the room was spacious and modern.
Stayed in March 2024
Reviewed: 11 April 2024
Bridget
IrelandWr were very satisfied
It was excellent
Stayed in March 2024
Reviewed: 11 April 2024
Zsa
United KingdomNothing..
Returning once again to our favourite London hotel! Lovely comfy beds, great breakfast and dinner, wonderfully accommodating of three children. We love the close proximity of the Thames walks, shopping at Kingston and a short walk to get in to town by train. Perfect.
Stayed in March 2024
Reviewed: 10 April 2024
Jo
United KingdomVery clean hotel and staff were exceptional
Stayed in April 2024
Reviewed: 10 April 2024
Sheila
United KingdomNothing
Reception staff were very helpful and friendly. The room was immaculate
Stayed in April 2024
Reviewed: 9 April 2024
Harrison
United KingdomHotel is always clean and staff are brilliant. Food in the hotel is always of a good standard. Ideal for train and transport links.
Stayed in April 2024
Reviewed: 8 April 2024
Hodgson
United KingdomClean, comfortable room and excellent value
Stayed in April 2024
Reviewed: 8 April 2024
Gary
United KingdomNot much. It’s being refurbished at the moment so I guess it’ll be even better in a short time.
One of the best hotels we’ve stayed at for a while.
Stayed in April 2024
Reviewed: 6 April 2024
Stephen
CanadaLocation at foot of bridge into central district could not have been better. Right on the Thames. Historic older building, with character. Staff were friendly.
Stayed in April 2024
Reviewed: 6 April 2024
Stephanie
United KingdomWanted to order room service but there was no phone in the room (the room guide only gives an internal number to contact room service and reception). Requested an extra bed for my son but didn't get one even though the hotel confirmed it.
Friendly staff, comfortable and clean room, good breakfast, restaurant catered well for dietary requirements
Stayed in April 2024
Reviewed: 5 April 2024
Gillian
United KingdomGreat location. Lovely rooms. Large carpark. Friendly helpful staff.
Stayed in April 2024
Reviewed: 4 April 2024
Steven
United KingdomAlmost nothing. The two single mattresses didn’t really work side by side under a sheet as a double. You had a 2” linen cliff when you tried to stretch out. Otherwise, perfect :-)
Easy to find, very handily located right off Kingston Bridge roundabout. Very friendly staff across the whole team, really dog friendly, copious hot water, tasty coffee and good coffee machine in room. Superb breakfast. Large shower, great towels and bedding.
Stayed in April 2024
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