High Street, Bala, LL23 7AE, United Kingdom
#23 of 31 hotels in Bala
Guests' ChoiceBased on 1675 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
9.0
Facilities
7.9
Staff
8.7
Value for money
8.1
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 June 2024
Alun
United KingdomRoom was not made when I entered it. But the staff quickly made it up and cleaned bathroom.
Central location
Stayed in June 2024
Reviewed: 4 June 2024
Gord
CanadaThere wasn’t anything that I didn’t love about this place
Love the area!
Stayed in May 2024
Reviewed: 3 June 2024
Richard
United KingdomIt can be quite noisy from the road traffic at the front (double glazing might help), rooms at the rear suffer from the noise of the refrigeration unit in the car park that cools the beer
Convenient, good location, great value, has improved with refurbishment over the years I’ve been coming to Bala and staying.
Stayed in June 2024
Reviewed: 2 June 2024
Jones
United KingdomBroken toilet seat.Online menu was different to when we git there
Stayed in June 2024
Reviewed: 2 June 2024
Glynis
United KingdomLovely.
Stayed in May 2024
Reviewed: 1 June 2024
Hugh
United KingdomNothing much about the hotel. It's perhaps more reasonably priced than some other places in North Wales because Bala is a bit off the main tourist areas, but if you have a car it's very easy to get to places. The town had a lack of places to eat in the evening, this hotel and another were so busy by 7pm one night they couldn't cope with any more orders and even the chippy closed at 7.30!
Hotel was clean and comfortable, spacious room, good shower. Breakfast was lovely and the staff were great. There's a small car park round the back but when that was full we easily found a space on the road nearby. Would definitely stay here again.
Stayed in May 2024
Reviewed: 29 May 2024
Suzanne
United KingdomOnly 1 channel on the tv worked the rest was pixelated. It was about 7.15 pm when we arrived and the kitchen had run out of ingredients and so we couldn’t have supper. Judging by the breakfast I think the dinner would have been good..no bath tub
The breakfast was wonderful. Very good quality ingredients and beautifully cooked and presented. The waitress was very pleasant and helpful.very courteous.
Stayed in May 2024
Reviewed: 28 May 2024
Mrtalltone
United KingdomNoisy people coming out of the pub opposite at the early hours of the morning.
Location
Stayed in May 2024
Reviewed: 28 May 2024
Claudia
United KingdomOur room had a small high loft style window so no view. However that was just where our room was situated. Hotel is on the high street and being bank holiday there was street noise and a loud club going on until around 3am on the sunday night. No fault of the hotel.
Location for high street and lakes is perfect. Nice big clean room. Great shower lovely fluffy towels and linen. Great breakfast choices. Staff friendly.
Stayed in May 2024
Reviewed: 28 May 2024
Declan
United KingdomThe kitchen closed a little too early. The room could have been cleaner buts thats being picky. The beds where not very comfortable.
Staff where friendly and welcoming, breakfast was really nice and they offered information on where to get food when the kitchen was closed.
Stayed in May 2024
Reviewed: 27 May 2024
Clare
United KingdomFood service not regular
Staff very friendly
Stayed in May 2024
Reviewed: 26 May 2024
Olga
United KingdomThe room wasn't very clean, the bed wasn't too comfortable
Location
Stayed in May 2024
Reviewed: 25 May 2024
Richard
United KingdomLimited parking, only one bedside lamp and cabinet
Good breakfast; room layout could be improved;bath was very slippery if you were standing for a shower for an older oerson this could be dangerous, floor in room by door felt weak, bags of laundry left in passage for a day or so afire officer would class this a hazard
Stayed in May 2024
Reviewed: 24 May 2024
Hilde
BelgiumSuper
Stayed in May 2024
Reviewed: 23 May 2024
Wendy
AustraliaStaff not taking dinner orders just before 8pm. Suggest a sign stating last orders taken by a specific time to suit kitchen closure.
Great location and venue very clean and comfortable
Stayed in May 2024
Reviewed: 22 May 2024
Mhammed
United KingdomIt was a bit noisy but not much
Clean and staff were generous
Stayed in May 2024
Reviewed: 21 May 2024
Gillian
United KingdomThe toilet and bedside cabinet were broken and not repaired after informing staff
The friendly staff and the fact that dogs were allowed
Stayed in May 2024
Reviewed: 21 May 2024
Tony
United KingdomBetter beer selection
Nice breakfast clean room
Stayed in May 2024
Reviewed: 20 May 2024
Mark
United KingdomGood central location
Stayed in May 2024
Reviewed: 19 May 2024
Norbert
GermanyThe hotel has a nice quiet beer garden and the food on offer was very good. The village has a lot to offer. The breakfast was very good, there was coffee from a fully automatic machine, the first hotel on my Wales round trip where I could also enjoy a delicious cappocino for breakfast
Stayed in May 2024
Reviewed: 18 May 2024
David
United KingdomNot s major issue, but some of the door hinges need a squirt of WD40 as a few of the doors squeak, which could disturb early light sleepers.
Great location in the centre of Bala. Very friendly and efficient staff. Good standard pub grub menu, which was well cooked. A couple of well kept cask ales on. The room was spacious clean and very comfortable. A well appointed bathroom. A very good continental buffet breakfast, followed by a choice of a cooked breakfast.
Stayed in May 2024
Reviewed: 18 May 2024
Wayne
United KingdomThe 12 hrs of rain
Central, tidy, vfm, great breakfast,free parking. Would stay there again
Stayed in May 2024
Reviewed: 18 May 2024
Andrew
United KingdomThe beer selection in the bar was a bit poor considering the location and the fantastic local breweries.
The room was great, very clean and great facilities. The breakfast was very good aswell.
Stayed in May 2024
Reviewed: 17 May 2024
Ron
United KingdomNobody's fault, but they could do with a larger car park, but plenty of parking on the road behind hotel.
Lovely room, Spacious with a lovely bathroom & big screen TV. Excellent breakfast. Food served at the bar is very good. Staff very friendly. Perfect location for exploring North Wales.
Stayed in May 2024
Wrocław, Poland
Alling, Germany
Tecate, Mexico
Fukushima, Japan
Ensenada, Mexico
Zagreb, Croatia
Anse aux Pins, Seychelles
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content