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Reviews of The White Rock Hotel 3 stars

Seafront, 1-10 White Rock, Hastings, TN34 1JU, United Kingdom

#4 of 9 hotels in Hastings

Guests' Choice

Review score

Based on 987 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.4

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    7.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 19 May 2024

    9.0
    Really enjoyed our stay would return
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 4 nights
    • Submitted via mobile

    Poor wi-fi connection

    Location was good near all amenities and next to the sea. Bar area was really nice. Room was nice overlooking the sea.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Great value hotel in a lovely location.
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    All good.

    Great stay clean comfortable hotel..great location. Good value for the money.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Room door didn't always close fully....we had to pull it shut

    Breakfast Arrived promptly and was hot and obviously very nice

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Perfect , sun was out , atmosphere was great , hotel and staff perfect
    • Leisure trip
    • Couple
    • Standard King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The little winding corridors , but that’s part of the building, not a negative comment

    Location, the staff were all so good and friendly

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    We woujd still go back there as like the hotel will probs just eat out next time
    • Leisure trip
    • People with friends
    • Twin Room with Rear view
    • Stayed 2 nights
    • Submitted via mobile

    Sadly the food wasn’t too good ..we ate there weds eve ..both had pies last time we stayed we had them they were lovely but my friend had plastic bag piece in hers mine was ok but the broccoli and veg was awful Either very old or was too stewed couldn’t eat them ..they did not charge us for the pie that had plastic in it ..just bit disappointing so we ate out next couple nights ..was so nice last year when we stayed so don’t know what happened there

    Location and outside seating ..

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Lovely building, great staff
    • Leisure trip
    • Couple
    • Standard Room with Rear View
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, we had no water for a shower in the morning and no hairdryer in our bedroom for the evening before. Had I known, I would've brought my own as I have quite frizzy hair! However, these minor inconveniences didn't affect our stay.

    All staff were amazing, so lovely, welcoming and friendly

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Clean, Friendly Beach Front Hotel.
    • Business trip
    • Couple
    • Standard Room with Rear View
    • Stayed 1 night

    Some of thew decor is a little dated but overall as a seaside hotel in Hastings I think they have done a nice job.

    Really friendly staff and warm welcome. Great place to stay right on the seafront. We didn't eat breakfast or drink at the bar but it looked like it had nice views over the beach. Room was very large and spacious.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room with Rear view
    • Stayed 2 nights

    The staff were very warm and welcoming from the outset. The hotel has a very relaxed vibe and sitting in the bar for a drink or meal in the evening was so relaxed. The staff are so friendly. I would definately return to this hotel if I went back to Hastings. Location on the beach front was perfect.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Value for money considering great location. Friendly staff.
    • Leisure trip
    • Couple
    • Standard King Room with Sea View
    • Stayed 1 night

    Dirty window in bathroom (we cleaned a lot of black grot from the frame). 3 separate sets of late retuners bouncing off the corridor in the night, then a very loud snorer!

    Comfy bed, good sized room and bathroom (with bath)

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Had a lovely weekend and would go back.
    • Leisure trip
    • Couple
    • Standard King Room with Sea View
    • Stayed 2 nights

    Staff super friendly and helpful. The hotel was nice and we had a room with a sea view. Food in the restaurant was excellent and as i am gluten intolerant I was impressed that the chef made me a fresh fruit salad even though it wasn’t on the menu.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very pleasant
    • With a pet
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very good and staff helpful and friendly

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    only there for 1 night , thorougly enjoyed it , would return.
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 1 night

    price of beer lol

    location, within easy reach of town

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Room with Rear View
    • Stayed 6 nights
    • Submitted via mobile

    The rooms could use an upgrade in style, but nonetheless I did sleep well at night.

    Staff was very friendly and was helpful when needed.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Brilliant location, lovely sea views
    • Leisure trip
    • Group
    • Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Lights in communal halls left on at night

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    5 star
    • Leisure trip
    • Group
    • Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    All lovely

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Premium King room with sea views
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 1 night
    • Submitted via mobile

    The hot drink facilities were rather bland and were located in a cupboard without a light. I spilt boiling water in the tiny, dark drinks recess. Rather a petty fault to mention but otherwise it was faultless.

    Early Spring weekend. Premium king room with Juliet balcony and patio doors and overbath shower. Wonderful views with comfortable chairs perched in front of the doors. Superb watching and relaxing. Great whilst the sun was shining. This visit was also a windy weekend watching the waves crash. Don't know if I would like that room location when people are sat out on the terrace smoking and drinking, maybe a bit smelly and noisy. Check out was 12 noon, excellent. Free car parking behind the hoteal if you get there at a reasonable time.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Was really pleased!
    • Leisure trip
    • Family with young children
    • Twin Room with Rear view
    • Stayed 2 nights

    bathroom towel hooks or rail for hanging towels thin walls - don't talk too loudly no lift from parking area to lobby so travel light

    Clean room with 2 comfy double beds Clean white good linen Complimentary water, tea, coffee, tea, cookies - in room Nice clean bathroom with ample storage and shampoo/shower gel dispenser also shower caps Was a rear facing room but the plants on the back wall helped make the view of the wall more pleasant 2 bedroom windows and a bathroom window so good light and ventilation Nice breakfast with 20% discount for hotel guests We didn't have dinner at the hotel but had cake for dessert one evening which was nice. Nice bar and lounge area downstairs for after dinner drinks/games etc Excellent location on the seafront near the pier, for easy walking along the seafront, to the attractions, restaurants, train stations, shopping. Free parking - once you found a spot you could stay there for days and just walk to attractions. There is an elevator from lobby to rooms

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Stress free stay
    • Leisure trip
    • Couple
    • Standard King Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    NA

    Fantastic location just across from the sea. Room spacious and comfortable Bar and restaurant excellent A loverly terrace outside with a view of the sea.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Amazing view and friendly and chatty staff. Felt welcomed.
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 2 nights
    • Submitted via mobile

    How uncomfortable the beds were and the price of it

    Beautiful place

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Couple
    • Premier King Room
    • Stayed 1 night
    • Submitted via mobile

    Close to the teatre and town

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    • Leisure trip
    • Couple
    • Standard King Room with Sea View
    • Stayed 2 nights

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 26 March 2024

    7.0
    Well placed for all the features of Hastings.
    • Leisure trip
    • Solo traveller
    • Standard Room with Rear View
    • Stayed 2 nights
    • Submitted via mobile

    While you don’t spend all day looking at the floors and walls, the decor is rather bland and dated and the carpet tiles in the rooms could do with replacing, or at least some form of underlay added. The revolving door, while typical of hotels of its age, does make it quite difficult to get in and out with bags and/or the dog!

    The hotel is very centrally located, opposite the pier and next door to the theatre. It’s dog friendly, clean and comfortable.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Comfortable room - sea view at a decent price
    • Leisure trip
    • Solo traveller
    • Standard King Room with Sea View
    • Stayed 2 nights

    Broken catch on window let in more traffic noise than it should - reported on departure.

    Check in

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Continent, great location . Pleasant staff . Nice bar. Old school.
    • Leisure trip
    • Solo traveller
    • Twin Room with Rear view
    • Stayed 1 night
    • Submitted via mobile

    Corridors (2nd floor) a bit grotty (old carpets etc) and ancient elevator. But part of its charm?

    Comfortable and clean room. Clean etc. Superb location for Hastings old town and the beach etc

    Stayed in March 2024

Showing 1 – 25

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