Bathroom extractor fan noise

Excellent location for town centre

Stayed in February 2024

There wasn't anything I didn't like.

Beautiful cottage. Clean, comfy, warm and cosy. Within short walking distance of the village of Helmsley and several pubs and places to eat.

Stayed in March 2024

Tall people should duck going up stairs but not really an issue - more of a heads up (or down)

Warm on arrival. Easy to find with clear instructions on how to access property. Delightful, old cottage with all benefits of internal modernising. Quality bed linen and comfy beds. Proximity to excellent pubs, restaurants and all the Town has to offer plus the wider attractions.

Stayed in February 2024

Excellent location in Helmsley . Short walk to shops and pubs . The cottage was extremely well furnished and equipped and very comfortable.

Stayed in January 2024

Nothing.

Very clean cottage with great location in the town. Comfy bed and great bathroom.

Stayed in December 2023

Maybe just some additional condiments and a bit more tea/coffee in the kitchen

Excellent location in the middle of Helmsley. Good facilities in the kitchen - with some tea and coffee. A well-equipped bathroom. Plenty of towels. Comfy beds

Stayed in December 2023

Handy for the small town but situated on main road to Scarborough so lot of traffic noise at night if using twin bedroom at the front. Parking is first come first served so could be tricky at times.

Beautiful cottage. Was immaculately clean and decorated. Had everything you could want during your stay and more. Located just next to the shops/pubs etc so very handy

Stayed in November 2023

This property is in an excellent location in Helmsley and really well laid out. The kitchen was large, sitting room comfortable and the rear garden a bonus. There are two bedrooms & the bathroom is large and has a separate shower and bath tub.

Stayed in November 2023

The location was brilliant , just a few steps from the centre of a beautiful little Yorkshire town and on the edge of the moors .

Stayed in October 2023

The never ending emails with far too much information which was then repeated in the next email. Having to pay a damage waiver.

Lovely cottage, perfect location.

Stayed in October 2023

I think generally for the sake of a few quid, providing some dishwasher tablets, washing up liquid and shower gel is a fairly basic ask. Two coffee pods also for the duration felt like rations. Who shows up for a two night stay with dishwasher tablets and fairy liquid?? These stays are not cheap and when you have to head out to the Coop for what would seem a few simple essentials it dents the experience unnecessarily. I would suggest they are a little more generous - or add a £5 to the rate and provide a little welcome pack or something.

Nice, clean, simple, comfortable with charm. Very close to the main square which worked well. Nicely decorated. The instructions for the property were clear.

Stayed in August 2023

Wee gem of a cottage in the beautiful village of Helmsley which has lots to offer. Willow Cottage is fully appointed, cosy and comfy. The enclosed garden was great for our dog to go wander about in. 💯 would recommend and return

Stayed in July 2023

on street parking , busy road to find a spot TV couldn’t get live access , had to watch on iPlayer etc. Not the end of the world though as hardly watched any tv maybe a full length mirror would be good

The central location The decor and furnishings The garden and access to it Large airy rooms cleanliness Quiet neighbourhood Good facilities in the cottage

Stayed in June 2023

Just the bathroom lock was a little stiff and tricky to lock and open.

Great location, comfy beds, very well equipped, lovely garden, just perfect.

Stayed in June 2023

All was good

Willow cottage is in an excellent location, just a small walk into Helmsley & parking straight outside. Helmsley is a friendly village with excellent eating & drinking.

Stayed in May 2023

no issues

everything was brilliant. Loved garden and patio. Just perfect.

Stayed in April 2023

constant emails from the management company saying what we could or couldn’t do reminding us twice we couldn’t check in til 4 and we had to check out at 10 am - felt like harassment and the request for a large sum of money up front to cover “damage” I thought was out of order nearly as much as the rental cost we chose to pay instead a one off cost for insurance but soured the trip really as this wasn’t clear on booking. the shower temperature was difficult to control and the bathroom smelled of sewer, the curtains covered the radiators so blocked heat coming out. it is a lovely cottage but the above spoilt it

lovely cosy well appointed cottage very close to town centre

Stayed in January 2023

parking was terrible also got woken up at 5.15 by next door going to work and a smell of drains

location good

Stayed in January 2023

Really minor point but the bedroom and bathroom door latches are really stiff and difficult to operate.

Loved; the cosy decor, the lovely garden with patio doors to the kitchen, the log burner, the fact that it was dog friendly, the proximity to the town centre via a flat pavement - easily accessible for a pushchair and person with reduced mobility, the WiFi, having Netflix, having both a shower and a bath, the Nespresso machine.

Stayed in November 2022

Great location with everything you need to make it a comfortable stay

Stayed in November 2022

shower in bathroom substandard. the control didn’t work - couldn’t turn it off. small cubicle with nowhere to put anything. too small to bend down. A shelf in bathroom to put stuff would be very handy.

all very nice - loved the fire ( we took logs). comfy beds and comfy settee and chairs ( good quality)

Stayed in November 2022

Minor glitches and in the context of being happy to stay again and recommend to others; - Request for main bed to be made up as a king bed not implemented on arrival - sorted out as quickly as possible with good communication - Shower needs a bit of attention. Add a small hanging tidy to put sponge, shampoo etc as its quite small and picking everything off the floor isn't great. It is collecting a bit of mould behind the sliding doors. The temperature controls are quite stiff and it was hard to get it warm rather than hot.

Perfect location in Helmsley. Easy walking distance of under 5 mins to shops, pubs and restaurants. Free parking right outside the cottage was easy after mid afternoon. Very quiet despite the road outside being the main through road - very effective double glazing. The cottage is cosy but more spacious than it looks on the photos! Great kitchen /diner. Heating etc very easy to operate.

Stayed in October 2022

Nothing. One thing to bear in mind is by nature of the building the cottages tend to be darker as they only have windows at the back and front but the lighting provided was very good.

Cleanliness and location excellent. There were also plenty of extras about the place like pens,scissors bulbs etc. The hosts left plenty of information about the cottage and local area which was very useful.

Stayed in September 2022

there was nothing to dislike

central plenty of walks

Stayed in June 2022