Nothing, we had a great stay.

Dinner at the restaurant was fantastic - best steak we've had in a very long time.

Stayed in April 2023

Someone had turned the volume to full in the ladies toilets so we could hear loud music/bass until 12pm and again at 7am.

Nice hotel, good breakfast, comfortable rooms, nice staff.

Stayed in February 2023

They only make-up the rooms if one remembers to request it through hanging the right message on the doorknob, which was indeed explained to us but it's easy to forget and end up with too many towels but no mint chocolate and having to make our own bed :-) It's not walkable to town, but getting taxis was easy.

The original house has been very nicely done up as a hotel, with the greenery of the park all around. The staff were very pleasant and cheerful, with one coming out to meet us and open the door when we arrived. They made an effort to accommodate us when we checked-in early. They also gave recommendations on where to go and what to do. They carried bags up the stairs, which makes a difference when if there's no lift! The restaurant was excellent, with a good vibe.

Stayed in April 2023

The bed was very uncomfortable

The bar and restaurant were amazing, lovely grounds and great scenic location

Stayed in March 2023

The bar area is very small for the amount of guests the hotel can accommodate. There wasn't much in terms of seating. The outside seating area is nice but not so good in cold weather - and smokers were under the canopy so we didn't sit under there. We did wait for 55 minutes for our starters to be brought to us - there was a party of 17 behind us who ordered before us so i assume there was a delay due to the party size.

On arrival, we were offered a complementary upgrade to our room (junior suite), which was beautifully decorated. The man who checked us in was the perfect host and very helpful (I didnt catch his name). The dinner we pre-booked was lovely, well cooked and well presented and the young waiter we had was so very polite and attentive (i didnt catch his name either but he was very young with excellent manners). The breakfast was also very nice and the service was attentive.

Stayed in April 2023

no lift

the building and the staff

Stayed in March 2023

THERE WAS NO REAL ALE

ATTENDED WEDDING RECEPTION

Stayed in March 2023

Already done this on the day before booking.

Already done this on day before booking.

Stayed in March 2023

The quality of the work of your painter and decorators particularly the finish round the skirting boards in the toilet of 126 is pretty poor and sloppy. The wall paper in the dining room has been badly hung by the chimney breast in the breakfast room turning L on entrance. It’s such a beautiful and well maintained old building these little things stand out.

Everything. I treated myself after travelling down for minor eye surgery. My stay with you and the surgery were a great success!

Stayed in March 2023

Bed was uncomfortable, mattress is due for changing.

Dinner , staff, breakfast all good.

Stayed in March 2023

very welcoming staff. clean and comfortable hotel.

Stayed in March 2023

The lack of dressing table space. Another unit or table for customers to put wash bags and perfume on.

the grounds and the size of the room.

Stayed in February 2023

We just had a small blanket on our bed. There was no sheet to put under the blanket. Could have actually done with a quilt or duvet. It was a cold night! And there was no extra blanket in the cupboard that we could use.

Breakfast was excellent.

Stayed in February 2023

Only one member of staff in dining room for breakfast she did great but it obviously creates a wait and deserted feel also could upgrade the sausages unfortunately let the breakfast down

Staff was friendly and helpful , smooth book in and check out , room was lovely all round clean and stunning place xx we had an fantastic time thank you . 😊 Love it here will definitely return

Stayed in February 2023

Bit of a wait at check-in (another guest paying for a function in cash).

Large, comfortable room. Good modern bathroom with powerful shower. Nice bed.

Stayed in January 2023

the bed was very uncomfortable

absolutely everything

Stayed in February 2023

Breakfast on Sunday was chaotic and slow, I can accept that there may have been some back room crisis, but staff didn't handle it well The booking system bombarded me with email.

Visually spectacular location in park, nice conversation of big house into hotel. Very welcoming when we arrived.

Stayed in January 2023

Everything

Stayed in February 2023

All the staff are super friendly and helpful. We have been going there for a while now (mainly for work). The reception staff know our names and often upgrade our room. The staff in the restaurant are also very accommodating and friendly.

Stayed in February 2023

Dont use signposted access through the park. Use delivery signposted access, simpler and less speed humps

Stayed in January 2023

Bed was somewhat 'lop sided' - TV only Freeview- expect more these days! Shower was okay - needed more 'oomph'

Room - plenty of space, Hotel very Grand - nice architecture Restaurant - great food

Stayed in December 2022

bed and pillows were quite hard

great location to visit our parents

Stayed in January 2023

Unfortunately the bed/mattress was very uncomfortable being memory foam which had seen better days. Therefore we didn’t sleep at all well.

The hotel has a high standard of cleanliness. The food in the restaurant was excellent.

Stayed in January 2023

bit dusty adb bit clean in some areas

great atmosphere and great staff and customer service

Stayed in January 2023

The weather.

I was impressed by the overall friendliness of the staff of the locations. The hotel is a hotel with H as capital. Spotless.

Stayed in January 2023