Llanfwrog, Ruthin, LL15 2AN, United Kingdom
#5 of 5 hotels in Ruthin
Guests' ChoiceBased on 422 hotel reviews
7.1Cleanliness
8.0
Comfort
7.8
Location
8.1
Facilities
7.3
Staff
8.3
Value for money
7.7
Free WiFi
7.3
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End of dialog contentReviewed: 13 May 2022
Heather
United KingdomWiFi Table available for dinner
Fantastic setting - local area & views
Stayed in May 2022
Reviewed: 6 May 2022
Gary
United KingdomRoom was very small and little run down
Great food, great beer, great breakfast
Stayed in May 2022
Reviewed: 22 April 2022
Elwyn
United KingdomThe bed mattress needs replacing
Good breakfast, friendly staff
Stayed in April 2022
Reviewed: 15 April 2022
John
United KingdomVery Noisy,, hear everything from downstairs and constant banging of doors as ours was loose when locked so moved easily and vibrated everytime someone opened a door outside or walked passed our room.. Could hear when the room next door used there loo and water. Creeking beds. These are issues but we didn't visit the area for the room so didn't spend much time in there
Very clean well spaced out room, little area outside for the kids outside, nice breakfast with friendly staff
Stayed in April 2022
Reviewed: 24 March 2022
Jenny
United KingdomNothing.
I really liked how friendly the staff were. I loved how cosy the hotel was. Lots of features. I loved the food!! My hubby and I couldn't get over the portion sizes and the quality of the food. Exceptional! Lovely view from our room and from the conservatory where you can eat.
Stayed in March 2022
Reviewed: 20 March 2022
Hannah
United KingdomI had to ask a few times for condiments for the meal , some thinner sheets in the room would have been great as I was really hot but these are not a huge problem as i still enjoyed my stay and would recommend it.
Cute, friendly, clean, the steak was delicious, overall a great stay and for the price it exceeded my expectations. I booked a single room but arrived to a comfortable double bed!! I really enjoyed my stay. Thank you.
Stayed in March 2022
Reviewed: 19 March 2022
Ray
United KingdomMatress very soft
Clean.
Stayed in March 2022
Reviewed: 6 March 2022
Paul
United KingdomFood portions for dinner were very large. Service was a little slow. Mattress was quite soft.
Beautiful room, lovely breakfast
Stayed in March 2022
Reviewed: 23 February 2022
Dianne
United KingdomWe didn't receive bfast as paid for and no discussion about a refund for it. Bathroom had a shower head but couldn't stand up in shower as ceiling low. Doors small and partner banged his head going into bathroom.
House was lovely and clean
Stayed in February 2022
Reviewed: 31 October 2021
Paul
United KingdomPoor wifi
Friendly staff
Stayed in October 2021
Reviewed: 24 October 2021
Alison
United KingdomIt was fine
A lovely large room, comfortable bed and clean shower facilities. Just booked on a B&B basis, breakfast was more than adequate.
Stayed in October 2021
Reviewed: 24 October 2021
Adrian
United KingdomFriendly staff, smart clean room. Decent breakfast
Stayed in October 2021
Reviewed: 24 October 2021
Fran64
United KingdomThe bed mattress was uncomfortable no support at all we both had back and neck aches .. everything else was lovely
Stunning inside felt like staying in a national trust place
Stayed in October 2021
Reviewed: 22 October 2021
Peter
United KingdomRestaurant was closed
Good continental breakfast, fruit would have been a welcome option
Stayed in October 2021
Reviewed: 21 October 2021
Helen
United KingdomThe marketing of the hotel location needs to be clearer to manage expectations. It is based in the middle of a caravan park and used as the site bar/lounge area for site owners and their families, so busy with lots of children around. All fine if you know in advance. It is not a place for a quiet couples' break away from it all. For us, we were just overnighting so no problem. There is some noise from the bar in the rooms but we were made aware and as promised by the staff it had finished by 11pm. When there is a live act on though, the noise is very loud.
Friendliness and professionalism of the staff were great. Hotel and our room were clean and nicely presented, with great views. Good supply of tea and coffee in the room too.
Stayed in October 2021
Reviewed: 16 October 2021
Malcolm
United KingdomThe flies in our room if window ajar. Not knowing of entertainment night on the Friday in the bar our room was directly above the bar. Boom boom boom till 11.30pm
Peace and tranquil surroundings and central for our visit to Chester and the North Wales coast.
Stayed in October 2021
Reviewed: 12 October 2021
Wojciech
PolandBreakfast to be improved. No coffee machine. No replenishment of missing items, cups, fruit ...
Very nice service, hotel decor.
Stayed in September 2021
Reviewed: 8 October 2021
Bridget
United KingdomNo evening meals, but new chef now operating- too late for us
Excellent welcome, staff very good especially as they are newly settling in. Great room, clean and comfortable. Nice breakfast, very good value
Stayed in October 2021
Reviewed: 4 October 2021
Anna
United KingdomThere was a problem with the breakfast, a young man who was just the cleaner resolved the problem brilliantly.
Stayed in September 2021
Reviewed: 1 October 2021
Brian
United KingdomOnly instant coffee that you had to make yourself at breakfast ,no saucers with the cups .poorly washed crockery. Reception area scruffy unperfeshonal. Noise from a joining rooms .poor information for local attractions.
Breakfast was good, room was good very clean .staff very helpful and friendly,
Stayed in October 2021
Reviewed: 1 October 2021
Elaine
United KingdomBathroom wasn't very clean
Stayed in September 2021
Reviewed: 21 September 2021
Stephen
United KingdomAs stated above, Booking.com confirmed that they had booked a "King" room but the hotel showed me their instructions from Booking which indicated the "Wagner." This was a simple error which took off the shine of our visit. If I have one complaint it's that the beds are far too soft.
The room was NOT the one I booked and I have written to Booking.com as it seems that they did not follow my instructions despite their confirmation that they had. The breakfast could not be faulted and the staff were most pleasant and obliging. Dinner was most enjoyable. The pricing is very competitive
Stayed in September 2021
Reviewed: 18 September 2021
Glenn
United KingdomBreakfast
Location was very peaceful and staff very chilled
Stayed in September 2021
Reviewed: 16 September 2021
Rachel
United KingdomThe room smelt of sick, was too late todo anything when we arrived, so was given air freshener. Next morning were told cleaners would sort it for us, when we came back late Saturday evening from the wedding we had attended nothing had been sorted, the room still smelt.
The location and the staff were friendly and helpful.
Stayed in September 2021
Reviewed: 9 September 2021
Anthony
United KingdomNever had a deep fried breakfast before dreadful sausages, bacon, hash brown ,mushroom,fried bread everything deep fried!!!
Room good ,bar was nice but ran out of vodka proper bar prices
Stayed in September 2021
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