Don’t book this hotel. It’s a scam. They don’t have rooms and don’t accept booking online. The new owner who bought the hotel from the old owner don’t accept booking.com. I got to the hotel yesterday and was told they can’t give me any room and no room , everywhere is full because my booking isn’t valid on booking.com. I did not sleep in any room. I want my money back

Stayed in April 2024

Stinks at entrance ...got there and they said they were full and told me to go away even when I had booked 3 days in advance so I didn't even stayed there but for what I saw I don't advise anyone normal to go there

Nothing

Stayed in April 2024

This review has been hidden because it doesn't meet our guidelines.

Fake property - it is an abandoned building. I requested refund but didn't hear back. It is above the back of an abandoned pub. Around the side of a fenced off building site. No one was there and it was a fake scam.

Fake property - it is an abandoned building. I requested refund but didn't hear back. It is above the back of an abandoned pub. Around the side of a fenced off building site. No one was there and it was a fake scam.

Stayed in April 2024

Nothing did not stay I left

Really bad would not even let a pig stay in that place

Stayed in April 2024

Horrible place, dirty, noises and room have no curtain or key to lock the door. Very UNSAFE and MESSY!!!!

The hostel is dirty and disgusting

Stayed in February 2024

Everything ! Old , smell like piss, unhygienic junkies and drug addicts everywhere

Nothing absolutely disgusting whole place smells like piss !

Stayed in December 2023

Place is not for human living. Please take this place out of booking.com

There is nothing to like about this place. Can you take this place out of booking.com please

Stayed in December 2023

That they didn't respond to texts or phone calls

Nothing

Stayed in November 2023

Everything/ Terrible place- freezing Have you been there

Worst place I've been

Stayed in December 2023

I have stay in hostels all around the world but damn this is the worse one ever! Told me 30 mins to find the hostel. Took me another 1 hour to get in (21.30) just been told there no bed for me and sleep on sofa in freezing cold front room. The guy refuse to answer the phone and wouldn't reply after sending text saying can't pick up please text me! Had get manager from his bed to check me in. Ask me for 10 pounds for deposit for key which door doesn't even locked lol. Rats in kitchen and hallway. Toilets down fuse and showers are super awful and massive dirty. I jlused work ones thank god. My blanket got nick and refuse give me new one. They give me bed sheet as replacement. Manager super rude asking me if I live here went I got in from work. (Big boss I met after 10 days of staying) no customer service skills.... First time I check in with no one ready to welcome me. No one there to give me my deposit back as well. Overall I don't know how this place is legally opened. I work in hospitality for 15 years and never saw anything this bad. I only carry on staying bcuz I didn't bed to sleep tbf. Oh by the way bed is super thin and rooms are super cold. No heating at all. My recommended is to pay 100 pounds or 150 pounds more per month to stay your self from this pay.

Location is good

Stayed in November 2023

They took my money and give my room to someone else And I’m still waiting my money they don’t give men and booking.com also not help me to give me my back money very very bad place and no respect

I don’t like nothing they took my money and don’t give me back

Stayed in August 2023

Everything! Non professional service. Very dirty bedsheet and everything also so many bed bugs. And the toilet, oh….. i don’t even know how to explain.

Nothing actually. One horrible experience in my whole life.

Stayed in September 2023

I have booked long enough , and when I came I found that the bed Ipaid for is no more avilable , It was my first day in london and I had no options so I remaind the whole night in the street , I don't know even how to get my money back

Stayed in September 2023

Unclean, linen dirty, room cluttered toilets dirty, no toilet paper or soap

Location

Stayed in September 2023

Everything

along. Was a disgusting place if l was a tramp l would rather sleep on a park bench. We looked at the property and the room and in 5 minutes walked away and booked another property with another company. We have always booked with you . We haven't bothered with a refund but l think you should not do business with them.

Stayed in August 2023

They have charged extra money 10 pounds and they have not returned. Very dirty... total my stay was disappointing 😞

Stayed in August 2023

There is nothing to like about this property from inside. Totally waste of money and lacks of facilities!! No staff support at all. Room was not as per given photos on booking.com

Property located nearby train station, bus stop & food market.

Stayed in July 2023

Disgusting place, smelled bad and was filthy.

Stayed in July 2023

The hotel is filthy all shower doors broken piss all over the floors plug sockets hanging off wires showing people smoking in toilets rubbish everywhere. Rats running around in corridors no carpets down anywhere. AVOID THIS PLACE ITS A HEALTH HAZZARD AND RISK OF FIRE TOO

Stayed in July 2023

I paid and wasn't able to use the property. The property wrote check-in as 12pm. But on arriving there, I wasn't allowed in, was told I will have to wait till 2 pm. I had to look for another accommodation to rest as the Woolwich Backpackers property had zero concern for the guest only interested in the money paid. I wasn't refunded my money even thou I never used the accommodation.

Stayed in June 2023

Everything... All incredibly dirty even shits and beds probably never washed the toilets were horrifying like the movie trainspotting Abs showers didn't even work... All the building smelled of urine and feces.. By the stairs 6/8 bags of rubbish.. A real nightmare

Nothing

Stayed in May 2023

Crackheads

Full of crack heads avoid

Stayed in May 2023

Very dirty Nit huge ice for human nature Dirty Toilet isvtreat to toilet disease This is a bad one unlike St. Christopher inn

Location

Stayed in May 2023