Nice decor,looked cozy

Stayed in June 2024

Everything was perfect from start to finish the breakfast. The food in the evening in the hotel cannot wait to go back.

Stayed in June 2024

The breakfast in the Erskine Arms was excellent, good choice and staff were very welcoming

Stayed in June 2024

Good choice and value for money

Stayed in May 2024

Our room in Y Capel had a damp smell, due to a recent leak upstairs, I'm sure this will be soon resolved.

Great central location and well appointed rooms. Staff excellent and very helpful. Food good and in particular excellent breakfast. Breakfast staff very attentive, thank you. We have stayed before and was not disappointed.

Stayed in May 2024

Two small things: the windows couldn't get open. Hardly no place to put your toiletries in the bathroom.

Almost everything was perfect, the room, the bathroom, also the breakfast. It feels like home.

Stayed in May 2024

Just tea bags in rooms, need coffee too!

Clean comfortable rooms. Lovely breakfast. Dinner at Erskine Arms great too.

Stayed in May 2024

The only disappointment was the standard of breakfast. There was a very meagre buffet selection with only some fresh fruit, cereal and yoghurt. No granola, berries or compote and no bread or croissants. My scrambled egg with salmon was good but my wife's kipper was overcooked and was served on it's own with toast. We were not offered any extra toast and the coffee was only passable. The accommodation itself however made up for the breakfast.

The room was excellent - spacious, spotless and very comfortable with good tea and coffee options and good quality bathroom items. Parking was free and easy to access and the location could not have been more convenient. We had no issues at all.

Stayed in May 2024

Within the walls of Conway Castle. Shops and restaurants were nearby. Interesting renovation of a chapel. Delicious breakfast.

Stayed in May 2024

There was no safe in the room.

Breakfast was very good. Location is excellent, next to the train station. A lovely town.

Stayed in May 2024

Nothing

Location great. Staff very welcoming and pleasant. Breakfast excellent. Lovely room (and ready on our arrival). Weather was amazing!!!!!

Stayed in May 2024

We would have liked a room not on the first floor next to the parking lot.

We liked the atmosphere of our room and we liked the restaurant and pub.

Stayed in May 2024

The check in instructions for the guest house could have been clearer, especially for parking.

Very comfortable room and amenities, great breakfast.

Stayed in May 2024

One of the members of staff in the Erskine could do with a refresher course on customer service. The clock bells prevented the pair of us from sleeping a wink on the first night, but thankfully we discovered the ear plugs for the second night.

Stunning property and fantastic location right in the centre of Conwy, only 2 mins from the castle, town walls and the train station. Balcony was a lovely addition to our room, just a shame the wet Welsh weather prevented us from using it. Breakfast across the road in the Erskine was great, set us up for a day of exploring!

Stayed in April 2024

I would’ve liked a little more for breakfast. I had salmon and scrambled egg on muffin which was great but would’ve liked just a bit more fruit or bread/pastry option to pick at. That would’ve made it perfect for me. Even if just a slice of toast with butter and jam.

Beautiful, clean, tasteful, very conveniently located, spacious, free car park

Stayed in May 2024

Spacious room with a comfortable bed. Place was clean and quiet. The common space for all guests to use was an added bonus. Place was easy to find and parking on site was a major plus. Breakfast was included for our stay and was delicious.

Stayed in April 2024

Lovely spacious room. Relaxing atmosphere. Good location, central but quiet.

Stayed in April 2024

Nothing

Beautifully renovated property in the centre of Conwy. Even better is the parking space provided with the room. Lovely and comfortable and the church clock didn't keep me awake.

Stayed in March 2024

There is nothing I'd say against this place.

This stylish and very clean accommodation offers a fantastic stay in a city that exudes comfort and historical charm, highlighted by its exceptional old castle. Nearby pub boast a warm atmosphere and serve delicious, authentic cuisine. Highly recommended for a memorable visit, with the added bonus of kind and attentive service. Looking forward to returning in the future.

Stayed in April 2024

TV too small for room.

Location. Cleanliness. Very quiet.

Stayed in March 2024

Car park was a bit tight, but we all fitted in !!!

Excellent location In the centre of town, near to bus stops and the station. We took the car to get around but did not need to use it Went to Llandudno on the bus. Y Capel is fabulous. Rooms spotless and beautifully furnished. Staff are amazing, nothing is too much trouble. Special thanks to Carlton who went above and beyond. Food at the Erskine arms was gorgeous, especially the breakfasts, best poached eggs ever, perfectly cooked, no snotty whites !! Highly recommended We will return.

Stayed in April 2024

There was nothing we didn't like we had a great stay.

Great stay in a beautiful converted chapel in Conwy. Easy check in. A bonus of a small car park next to the chapel which we were able to use before our check in time as we arrived a little early. Room was very clean and comfortable, Breakfast was really good, lots of choice and staff were all very friendly. We had everything we needed for a relaxing stay, we would definitely stay here again and would highly recommend.

Stayed in April 2024

There wasn’t anything bad to say. Every was good.

Breakfast was fab. Great choice of menu. Fresh & tasty. Fresh Fruit. Cereal. Yogurts. Then a menu to choose from with different options to cater for all. Lovely fresh pot of coffee. Was great. Fresh orange to.

Stayed in April 2024

There is nothing the hotel could do about it, but the constant chiming of the church clock very near to the property went on all night. Otherwise, the advertised parking was a bit baffling and I never did find a barrier! The breakfast was all OK apart from the very strange, very sweet, homemade black pudding which to my palate was inedible. A little more choice of fruit compote etc would be an advantage.

Y Capel is a very high standard hotel with sizeable rooms at a very good rate. The finish of decoration and quality of furniture and fitting was very good indeed. The staff in the nearby Erskine Arms hotel, that this is an offshoot of, were very friendly, efficient and helpful. Location could not be much better right in the heart of town but also in a quiet(ish) side street.

Stayed in April 2024