Mould growing up all around the window

Excellent location

Stayed in March 2024

WiFi PW onecityatatime hard to find. Loud music at night

Cheap Party place for young people

Stayed in March 2024

the very loud noise and the non-soundproof windows

Everything perfect

Stayed in March 2024

Nothing bad to say - it is worth noting that although the staff provide hot water for instant meals and freeze-dried food on request (as standard) and may heat an odd item (microwave meal) at there discretion, this place doesn't have a kitchen. I think the answer is probably just to loosen the policy allowing staff to reheat stuff. I think there has to be a fair balance between them obviously wanting you to buy their food (which is lovely) and being able to heat your own budget food some of the time. This isn't a criticism BTW it's one of the nicest hostels I've ever stayed in

Lovely place, kind and clean, modern and welcoming, and with lovely staff in a bright and lively central location. A fair bit of noise from neighbouring clubs and clubs, so do bring earplugs just in case. Happy hour makes drinks accessible and the place does lovel pizzas, though a little pricey having one every night for a week! The staff really could not be nicer. Close to Loverpool One, the Three Graces, the Cavern Club, and some very moving memorials on the river front. You will become a Scouser!

Stayed in March 2024

every service you have to pay like store luggage, towel, late checkout…not like other hostels which are free, and than the breakfast for the latest arrivals he finds nothing like me, no bread, no croissant, not fruits !!! Everything is empty.

The room was clean, the mattrass and pillow was confortable, the living room is spacious

Stayed in March 2024

The location is amazing, close to Liverpool one bus station and Queens Square bus station.

Stayed in March 2024

Great location - close to shops and pubs. If you are a light sleeper then this isn't the place for you as street noise is loud until the early hours. This didn't bother me though. Room was as described.

Stayed in March 2024

Simple rooms, all clean and tidy. Exceptional bar and dining area.

Stayed in February 2024

The only bad point would be the noise. Since it's in the middle of a noisy street, it can be complicated to sleep. Also it can be kinda cold in the room.

The location is perfect, in the centre, which permitted us to go around at night. Also loved the fact that there is a restaurant/bar on the first floor with 20% off. And the fact that the bathroom is directly in the room add a lot more comfort.

Stayed in February 2024

I gel the night life but it's loud when the bars don't close to after 4.30am . No TV in the room.

Right in the middle of everything. Bars & restaurants all around. Big shopping centre.

Stayed in February 2024

unfortunately not a really social place, people barely interact with each other

clean perfect location in the cavern quarter, where all the pubs are

Stayed in February 2024

There's a lot of noise from the outside. To my understanding they are working on upgrading the windows, so hopefully, it will not be a problem soon. Also, asking for money for luggage storage (same day) is a bit strange, in my opinion, but at least it's a reasonable price.

Great location, right by the pubs of the caverm quarter and in a walking distance of most other points of interest. Staff was nice, and there's a discount on the food and drinks for those staying in the hotel. Would love to go back.

Stayed in February 2024

The facilities and location

Great location, clean and cheerful

Stayed in January 2024

No curtain on the bunk for privacy, loud at night from the street

Location, cheap Guinness £3.60 a pint nice breakfast but lacking black pudding

Stayed in February 2024

Very noisy! Only quiet after 4am

Location, staff, food and beds

Stayed in February 2024

How basic it was but it's a hostel so expected.

I loved the extremely central location.

Stayed in February 2024

It's conveniently located! It's the perfect accommodation for those who want to experience the atmosphere of The Beatles! The staff at the reception were also kind and fantastic!

Stayed in February 2024

Noisy bars just outside the property, you literally can't sleep.

Location

Stayed in February 2024

The team for one are so kind and helpful. As someone who travels around the UK I've never been to a hostel that had such a clean and crisp look. The beds and bedding provided were top tier and the showers and toilets were clean as

Stayed in December 2023

Room is incredibly small, no window, lights are not great. Bathroom is decent, but you have to get in the shower to turn the water and stay under the cold water for some time. Light constantly went off and the shower door had to be opened. Little bugs were seen on the floor of the toilet at night. No hooks for hand towel in the toilet near the sink. Breakfast is not continental by any means. During the weekend you wait for someone at the bar to give you things and you don't know all there is, cause you can't see it. Lockers in the room were badly placed and the one for my bed was busted and didn't close so I had to use a different one.

Beds were comfy, not noisy from the bars outside. Overall it was good for a few days. Good bathroom, towels are 3£ but big and warm and you can hang them In front of the lower bed as a cover.

Stayed in February 2024

Loud music from the bars outside the hostel all the way until 12 am!

Location is perfect 👌

Stayed in February 2024

As it’s close to most pubs and clubs at Matthew Street, it can be a bit noisy at night. It didn’t bother me at all, but might be a bit uncomfortable for people who likes completely silent rooms ;)

The location is absolutely fantastic! Only a few steps from Cavern Club! The staff was very friendly as well and I would definitely stay there again!

Stayed in February 2024

Great location,at the heart of the city

Stayed in February 2024

Didn’t have a pillow on arrival, check out process was a bit of a nightmare, waited around for ages to get luggage sorted and one of the lift was broken, one of the plug sockets was broken near the bed. Wifi didn’t work

Good location, fair price, lifts, ensuite, most of the staff was lovely.

Stayed in February 2024

There was no shower gel or shampoo in the shower

Location absolutely brilliant for Matthew Street and the City Centre

Stayed in January 2024