Staff assistance was very good and pleasant.

Stayed in April 2024

Low bunk beds. You can’t sit if you are down below.

Place was comfortable and breakfast excellent! Staff were really amazing as they will assist you with everything. I got more than what I paid for.

Stayed in May 2024

The breakfast could have been more varied and self service would be preferred

The breakfast was limited. I would prefer self service. Bit overall it was sufficient

Stayed in May 2024

Very friendly staff. Great location.

Stayed in April 2024

Not stay first time. All great. Welcome staff

Stayed in May 2024

The attitude of the check in member of staff, absolutely appalling. Ruined my night. Also would have spent more money in the bar but he humiliated me so much I ran to my room.

The guy at reception was appalling, embarrassed me in front of the other staff. I have a medical condition, I had an accident. Came to stay the second night and he brought up the 'mark on the mattress' saying was I drunk. And how I was lucky I wasn't charged for it. I've stayed so many times but won't be staying again.

Stayed in May 2024

Didn't have privacy curtains on the bunk bed

Good facilities, good value and cleanliness.

Stayed in May 2024

Nothing really the tv was hard to tune in but I wasn’t there to watch tv so it didn’t affect my stay.

Nice and clean, central in Newcastle

Stayed in May 2024

It served it purpose as i just needed a place to stay for the night. Great value for money.

Stayed in February 2024

No electric jug for a cup of tea OR cooking facilities - but for the price ok. Need to pay to store luggage for the day.

Hostel bottom floor has a bar which is a fantastic social spot, brilliant staff, and they do a top quiz night! Great location was just round the corner from the main bus station. Secure lockers in the room.

Stayed in April 2024

Room wasn’t very “homely”

Came to Newcastle for a gig. Hotel was decent but room unclean in areas and general maintenance problems

Stayed in April 2024

groups of German kids running wild in the corridor at night. Reported to staff

Good vibe Great staff Cleanliness Security Rooms warm and cosy Sky sports Good selection of beers and wines Plenty of hot water Laundry Good wifi

Stayed in April 2024

During my entire visit, my light (nor plug sockets) were working so if I wanted to read in the evening, I wasn’t able to, because the only alternative would be putting the light on for the room when people are trying to sleep. I also wasn’t too pleased about being told, on arrival (on a Friday-Monday trip) that breakfast was 7.30-10, and then when I go to have breakfast on Monday at 9.15, I’m told that breakfast stops at 9 on weekdays. Luckily the staff at the reception (which is in the restaurant/ bar area in the day) let me have some cereal, and then asked if I wanted tea, coffee or juice, and then asked if I wanted any pastries, and so made up for it.

We all had a ‘crable’ next to our beds which you could put stuff on and had charging sockets and a light. The staff were very friendly.

Stayed in April 2024

Nothing all good.

Great staff and location. Hostel clean and bed fine. Enjoyed my stay, and for the price an excellent experience.

Stayed in April 2024

The bathroom was tiny. The location wasn't bad, but also wasn't too ideal. 15-20 mins walk from the train station.

The beds were comfy, there was an attached bathroom which was convenient. There was a also a pub downstairs which was really cool. Enough storage space to keep your stuff underneath the beds.

Stayed in April 2024

We didnt' realise that we had to provide our own towels or hire them from the hostel.

The location was great, the price was excellent. The beds were comfortable and the shower was good. We literally wanted somewhere to sleep so didn't expect much but were pleasantly surprised. It was myself and my 13YO son. We did book a larger room so we had more space. We also paid to leave a bag in luggage storage which was only £2 and you had until 11pm to collect it.

Stayed in April 2024

Not the cleanest linens

Affordable prices and quite clean

Stayed in April 2024

There definitely IS accessible access but ramp Would be far easier maybe even a metal on over The steps.

Perfect location 6 minute Walk to all restaurants and center, very clean and family Friendly!!

Stayed in April 2024

As for now I like everything I experienced in the facility.

Location was great considering the proximity to bustops.

Stayed in April 2024

Only that there was no tea or coffee in the room

Practically everything

Stayed in April 2024

Property was clean and great for a group of girls going out in Newcastle for the night.

Stayed in April 2024

The bathroom “pod” might not be to everyone’s liking - but hey, it’s much better than many other hostels and it works.

Great location, much quieter than expected, really good bar facilities and truly lovey, helpful staff.

Stayed in April 2024

It's a shame there's no kitchen facilities available. I'd spend more in the bar if it was a little cheaper for the guests. Wasn't a fan of luggage storage charges before check in. 11/4/24 - It's very disheartening to learn in the response to this review about a 20% discount in the bar for food and drinks after I checked out. I was there for five nights and had coffee and beers every day and was charged what was on the menus. I was never told it once and chatted with you every day. You knew I was staying in the hostel. I even applied for a job. No where near the cheapest in Newcastle city centre either. Your cheapest pint is £4.50. I can find it for £2.77 in town. 60% more :)

This hostel surpassed my expectations by far. It's uncommon to find a hostel as clean as this one. Newcastle is a city that is overlooked, but it truly deserves a few days of exploration. Just a word of caution: the coffee packs a punch, so be prepared for its strength. Free laundry! 10 minute walk from the train station and 5 minutes from the bus. Amazing value.

Stayed in April 2024

The mattresses don’t have springs so are not supportive and are uncomfortable. There are tv’s but are not connected to an Arial and connecting to internet so you can watch Netflix just doesn’t seem to be possible so we were unable to use it.

Great location, great price, breakfast is available, nice bar, place is clean, staff are friendly and we were able to check in early. We also had towels provided free of charge.

Stayed in April 2024