68-73 Queen Street, Edinburgh, EH2 4NH, United Kingdom
#96 of 169 hotels in Edinburgh
Guests' ChoiceBased on 10739 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.2
Staff
8.6
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 21 March 2024
Liliana
SpainAmazing stuff, very welcoming and helpful. You do self check in and out. No need to wait.
Stayed in January 2024
Reviewed: 21 March 2024
Elizabeth
United KingdomGreat gym, great bar, free tea and coffee, friendly helpful staff, £5/£10 voucher if you skip housekeeping for the day was a great feature and the rooms were simple but clean, amazing location and had everything we needed for a great price!
Stayed in March 2024
Reviewed: 21 March 2024
Maria
LuxembourgI don’t like when breakfast is offered at an additional cost. But it’s not uncommon. Right outside there is an excellent coffee shop I just adored.
The location and staff were great. I also liked the fact they offer both coffee and tea free of charge at any time. It was available next to the bar and you could go get a mug and just enjoy it.
Stayed in March 2024
Reviewed: 19 March 2024
Robert
United Kingdomlimited vegan breakfast selection, vegan sausages were dry
friendly staff, large room, good shower, comfortable bed
Stayed in March 2024
Reviewed: 19 March 2024
Unionjak
United KingdomI don't understand how this is a 4* hotel. It feels like a glorified Premier Inn. The walls in the hallway were tired, shower cubicle was grimey and marked, there are no tea/coffee facilities, the bed wasn't comfortable but I get that can be preferential. It's not a bad hotel at all, but I wouldn't consider it to be on par with other hotels I've stayed in recently.
Location was good, close enough to both the West End and the city centre. Room was large with basic amenities
Stayed in March 2024
Reviewed: 19 March 2024
Ruth
United KingdomThe only thing I would have like is a kettle in the room.
It’s very convenient for the city, my room was quiet, comfortable & clean..
Stayed in March 2024
Reviewed: 18 March 2024
Alison
United KingdomThere didn’t seem to be any guest parking but that wasn’t relevant to this particular stay. Not sure on that point though.
As a budget type hotel it was excellent. Free tea and coffee in the bar area which was warm and comfortable. The staff were courteous and helpful and they assisted with our check in and additional room keycards very promptly. Everything was clean and the bathroom toiletries were of excellent quality. I would stay there again.
Stayed in March 2024
Reviewed: 18 March 2024
Savvas
GreeceThe breakfast is very expensive and very poor for that price (almost 20€ per person )
Stayed in March 2024
Reviewed: 18 March 2024
Ionicioiu
BelgiumThe bed - a bit uncomfortable, but not so bad
Clean, well organised
Stayed in March 2024
Reviewed: 18 March 2024
Amanda
IrelandCards were a bit temperamental at times
Close to the city centre clean nd modern
Stayed in March 2024
Reviewed: 17 March 2024
Carina
IrelandI didn’t mind but completely paperless so guests need to be aware of that.
Excellent location, friendly and helpful staff. Room very comfortable and clean.
Stayed in March 2024
Reviewed: 17 March 2024
David
AustraliaLocation on Elizabeth in Newtown. Clean, comfortable, convenient
Stayed in March 2024
Reviewed: 16 March 2024
Erin
IrelandFree bottles of water or a coffee machine/kettle would have been useful for the room as well as a shower cap, other than that no complaints!
The location was great, 15-20 minute walk from everything in the city centre. The room was very clean and comfortable, and the staff were very friendly and helpful, they even gave us a list of restaurants and activities they recommend! They allowed us to check in 2 hours early at no extra cost, and store our luggage in the hotel after checkout at no extra cost. The room had a mini fridge for our use and a safe. It also had chromecast on the TV which was great and easy to use, as well as blackout blinds which were appreciated. The bathroom supplied free handwash, shampoo, conditioner and bodywash which was very helpful. The bed could also be elevated with a button which was a nice touch.
Stayed in March 2024
Reviewed: 16 March 2024
Lauren
IrelandI didn’t like the air condition only because it was at a certain temperature and every time I tried to turn it up it went back down but we got it working after a few goes but it wasn’t a big deal
Really liked this hotel the rooms were spotless , the location was really good one 4/5 minutes walk to princes street and very central , the bed was really comfy and the staff were really helpful
Stayed in February 2024
Reviewed: 13 March 2024
John
United StatesModern and clean
Stayed in March 2024
Reviewed: 12 March 2024
Anne
United KingdomNo hot drink facility in the room
Bright,clean modern
Stayed in March 2024
Reviewed: 12 March 2024
Sacha
United KingdomSelf check - in didn’t work, only one member of staff checking people in but more staff walking about, was waiting a while.
Lovely comfortable, rooms very clean and modern
Stayed in March 2024
Reviewed: 11 March 2024
Debbie
United KingdomI would have preferred tea & coffee in the rooms and I was rather disappointed in the menu for food in the bar.
It was clean & comfortable & in a good location
Stayed in March 2024
Reviewed: 10 March 2024
Maureen
United KingdomCan not think of any negatives
Location was spot on easy to get to rose street for the bars and restaurants and a short walk to the usher hall to attend a gig
Stayed in March 2024
Reviewed: 10 March 2024
Shannon
United KingdomThe bed was hard
It was warm, everything was easy to use
Stayed in March 2024
Reviewed: 10 March 2024
Irene
IrelandPillows too hard but that’s being nitpickkie, overall clean, comfortable, good location
Location quite but within walking of everything. Clean & comfortable would recommend
Stayed in March 2024
Reviewed: 9 March 2024
Di
AustraliaFront check-in staff we not overly friendly.
Very trendy and clever use of space with bed folding in. The shower and toilet also are smart use of space and exceptional clean.
Stayed in January 2024
Reviewed: 9 March 2024
Ayşegül
TurkeyThere were no slippers
Staff was very polite and helpful The location was perfect, near to all good places
Stayed in March 2024
Reviewed: 9 March 2024
Arwa
United KingdomThe room I booked didn't have any windows, which wasn't specified beforehand. This affected the lighting for work, but it's great for relaxation and unwinding.
Excellent location with accommodating staff. The room was spacious and cosy, and the staff were pleasant and supportive.
Stayed in March 2024
Reviewed: 7 March 2024
Kellyann
IrelandVery clean Friendly staff Good housekeeping
Stayed in March 2024
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