51 Gloucester Place, Westminster Borough, London, W1U 8JF, United Kingdom
#493 of 1,009 hotels in London
Guests' ChoiceBased on 4290 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
9.2
Facilities
7.9
Staff
8.8
Value for money
7.9
Free WiFi
7.6
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End of dialog contentReviewed: 16 May 2024
Julian
AustraliaNot much other than maybe the bed could have been a little more supportive.
The location was spectacular; easy walking to the Tube, Reagents Park, Baker St, etc. Being a lone traveller I had a 'matchbox room' what was to be expected.
Stayed in April 2024
Reviewed: 14 May 2024
Rieser
United StatesWould love a bit more space but can't change that. A ceiling fan for air circulation would be nice
Water pressure and hot water was great. Nice black out window treatments.
Stayed in May 2024
Reviewed: 13 May 2024
Georgina
United KingdomSome noise of other hotel guests but this can’t be helped
Staff were super helpful and friendly. Could store luggage there free of charge
Stayed in May 2024
Reviewed: 13 May 2024
عثمان
Saudi ArabiaThere is no fridge in the room
Stayed in May 2024
Reviewed: 13 May 2024
Peter
United KingdomWiFi didn’t work Tv didn’t work Other than that all good
Stayed in May 2024
Reviewed: 13 May 2024
Peter
United KingdomWe booked a 'King Room', but the room was so small for two people. The bed was squeezed in between the window and the bathroom with a tiny gap on one side with one small bedside table to share. No room for bags or clothes. A very tight room, considering you're paying extra for it.
The hotel was nice with friendly staff and good facilities in the cafè etc. We didn't use these, but it seemed like a good offer. The bathroom was clean and good facilities like shower gel, shampoo etc. The hotel is in a great location. The bed was very comfortable.
Stayed in April 2024
Reviewed: 12 May 2024
Susan
United StatesPeople were slamming doors all around and dragging furniture above us.
It was convenient and clean
Stayed in May 2024
Reviewed: 11 May 2024
Tekla
United KingdomLocation, affordability and friendly staff.
Stayed in May 2024
Reviewed: 9 May 2024
Michelle
AustraliaDespite being a superior king room, it was quite small. We were in a basement room, with limited natural light. The bathroom had glass walls and doors facing the bed. Although frosted from shoulder height down, you could still see everything going on in the shower or on the toilet. TV channel options were limited and unable to screen cast or log in to streaming services.
Staff were very friendly and accommodating. Our room was upgraded upon check-in. Good location for exploring London.
Stayed in May 2024
Reviewed: 9 May 2024
Kunyan
AustraliaHave to move different places when you have room a bit far
Pretty clean and quiet neighbourhood, best place to stay
Stayed in May 2024
Reviewed: 8 May 2024
Francesca
GreeceThe room was in the back of the building facing other rooms and we could not open the curtains!
Breakfast was good and the area is the best in London!very close to Oxford street
Stayed in May 2024
Reviewed: 6 May 2024
Mary
United KingdomLocation
Stayed in May 2024
Reviewed: 5 May 2024
Nicola
United KingdomElevator only goes to the second floor we we had a lot of stairs to get to our 4th floor room
Convenient location, friendly staff.
Stayed in May 2024
Reviewed: 4 May 2024
Shuangke
United KingdomWiFi wasn't good
Stayed in April 2024
Reviewed: 1 May 2024
Diana
United KingdomGlass bathroom door which wouldn't stay closed, extremely small room, no wardrobe, no room for a table.
Location, cleanliness
Stayed in April 2024
Reviewed: 28 April 2024
Jillian
United KingdomOnly access to the bed from one side - not great for two sharing!
All you need for a reasonably priced overnight stay in London. Comfy bed and shower. Very clean.
Stayed in April 2024
Reviewed: 26 April 2024
Refah
KuwaitNo fridge and 24 hours desk they refuse to receive any male or parcels or food order like the normal hotel or service apartment
Location
Stayed in April 2024
Reviewed: 26 April 2024
Wendy
NorwayLack of a comfy chair in the room, and a reading lamp. When you share a room with someone who has different sleeping patterns, it’s useful to have these two things available, and I think there was room in there for a comfy chair.
Location, not a hotel with lots of floors. Our room was easily accessible.
Stayed in April 2024
Reviewed: 25 April 2024
Andrew
United KingdomConfusion of two Z brand hotels on the same street. Recommend that they differentiate the name using the number 'e.g. Z51 and Z78'
Extremely clean and modern room
Stayed in March 2024
Reviewed: 25 April 2024
James
United KingdomEverything worked well, I have no negative comments about the property. It did everything we needed it to do - cheese and wine was the best!
Very close to Oxford street but just out of the hustle and bustle , fabulous location. The room was very spacious and clean, all the facilities you require.
Stayed in April 2024
Reviewed: 24 April 2024
Denislav
BulgariaThe location was great, right at the centre of the city with the underground being 5 minutes away and main street being just a block away. The staff was helpful and polite and they even kept our luggage after we checked out for a few hours before our flight. The room was a bit small but it did the trick and it was cleaned every day.
Stayed in April 2024
Reviewed: 23 April 2024
Nathalie
NetherlandsThis room should not be advertised as suitable for 2, even a couple. You need to climb over eachother to get in and out of the bed as you can't walk round it. It's squeezed in under the window and pushed against the wall on 3 sides. There are only 2 sockets in the room, none in the bathroom. Not so handy that one socket is uk the other European. No mirror in the room. Actual floor space to stand in is about 60cm x 1m. The 60cm is between the bed and bathroom. The bathroom has badly half frosted glass and gaps in the door you cannot avoid seeing eachother on the toilet. There is no wardrobe/drawer/cupboard and only space under the bed for 1 hand luggage sized space. I guess £420 for 2 people 3 nights is good for London but no way on earth is this a room suitable for 2.
The location was perfect and room was very clean. Proper hairdryer but you can't charge your phone and dry your hair at the same time. Also you can't see what you're doing when drying your hair as there's no mirror.
Stayed in April 2024
Reviewed: 22 April 2024
Peter
United KingdomIt was a bit shabby. Stained chair. Plenty of room for more furniture in the room.
Cleaning service was amazing. Basement room quiet. No facilities in our building
Stayed in April 2024
Reviewed: 22 April 2024
Asadi
United KingdomOnly thing we would have changed was the ability to dim the lights in the main room or have a bed side lamp. Other than that, nothing!
Our experience was amazing at this hotel from Arianna at front desk making us feel so welcome with her warm hospitality. And Arani who created a beautiful love heart towel display for our anniversary! Alberto, the manager, who was amazing at promptly fixing any issues in our room. Such a fantastic experience!
Stayed in April 2024
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