Not much other than maybe the bed could have been a little more supportive.

The location was spectacular; easy walking to the Tube, Reagents Park, Baker St, etc. Being a lone traveller I had a 'matchbox room' what was to be expected.

Stayed in April 2024

Would love a bit more space but can't change that. A ceiling fan for air circulation would be nice

Water pressure and hot water was great. Nice black out window treatments.

Stayed in May 2024

Some noise of other hotel guests but this can’t be helped

Staff were super helpful and friendly. Could store luggage there free of charge

Stayed in May 2024

There is no fridge in the room

Stayed in May 2024

WiFi didn’t work Tv didn’t work Other than that all good

Stayed in May 2024

We booked a 'King Room', but the room was so small for two people. The bed was squeezed in between the window and the bathroom with a tiny gap on one side with one small bedside table to share. No room for bags or clothes. A very tight room, considering you're paying extra for it.

The hotel was nice with friendly staff and good facilities in the cafè etc. We didn't use these, but it seemed like a good offer. The bathroom was clean and good facilities like shower gel, shampoo etc. The hotel is in a great location. The bed was very comfortable.

Stayed in April 2024

People were slamming doors all around and dragging furniture above us.

It was convenient and clean

Stayed in May 2024

Location, affordability and friendly staff.

Stayed in May 2024

Despite being a superior king room, it was quite small. We were in a basement room, with limited natural light. The bathroom had glass walls and doors facing the bed. Although frosted from shoulder height down, you could still see everything going on in the shower or on the toilet. TV channel options were limited and unable to screen cast or log in to streaming services.

Staff were very friendly and accommodating. Our room was upgraded upon check-in. Good location for exploring London.

Stayed in May 2024

Have to move different places when you have room a bit far

Pretty clean and quiet neighbourhood, best place to stay

Stayed in May 2024

The room was in the back of the building facing other rooms and we could not open the curtains!

Breakfast was good and the area is the best in London!very close to Oxford street

Stayed in May 2024

Location

Stayed in May 2024

Elevator only goes to the second floor we we had a lot of stairs to get to our 4th floor room

Convenient location, friendly staff.

Stayed in May 2024

WiFi wasn't good

Stayed in April 2024

Glass bathroom door which wouldn't stay closed, extremely small room, no wardrobe, no room for a table.

Location, cleanliness

Stayed in April 2024

Only access to the bed from one side - not great for two sharing!

All you need for a reasonably priced overnight stay in London. Comfy bed and shower. Very clean.

Stayed in April 2024

No fridge and 24 hours desk they refuse to receive any male or parcels or food order like the normal hotel or service apartment

Location

Stayed in April 2024

Lack of a comfy chair in the room, and a reading lamp. When you share a room with someone who has different sleeping patterns, it’s useful to have these two things available, and I think there was room in there for a comfy chair.

Location, not a hotel with lots of floors. Our room was easily accessible.

Stayed in April 2024

Confusion of two Z brand hotels on the same street. Recommend that they differentiate the name using the number 'e.g. Z51 and Z78'

Extremely clean and modern room

Stayed in March 2024

Everything worked well, I have no negative comments about the property. It did everything we needed it to do - cheese and wine was the best!

Very close to Oxford street but just out of the hustle and bustle , fabulous location. The room was very spacious and clean, all the facilities you require.

Stayed in April 2024

The location was great, right at the centre of the city with the underground being 5 minutes away and main street being just a block away. The staff was helpful and polite and they even kept our luggage after we checked out for a few hours before our flight. The room was a bit small but it did the trick and it was cleaned every day.

Stayed in April 2024

This room should not be advertised as suitable for 2, even a couple. You need to climb over eachother to get in and out of the bed as you can't walk round it. It's squeezed in under the window and pushed against the wall on 3 sides. There are only 2 sockets in the room, none in the bathroom. Not so handy that one socket is uk the other European. No mirror in the room. Actual floor space to stand in is about 60cm x 1m. The 60cm is between the bed and bathroom. The bathroom has badly half frosted glass and gaps in the door you cannot avoid seeing eachother on the toilet. There is no wardrobe/drawer/cupboard and only space under the bed for 1 hand luggage sized space. I guess £420 for 2 people 3 nights is good for London but no way on earth is this a room suitable for 2.

The location was perfect and room was very clean. Proper hairdryer but you can't charge your phone and dry your hair at the same time. Also you can't see what you're doing when drying your hair as there's no mirror.

Stayed in April 2024

It was a bit shabby. Stained chair. Plenty of room for more furniture in the room.

Cleaning service was amazing. Basement room quiet. No facilities in our building

Stayed in April 2024

Only thing we would have changed was the ability to dim the lights in the main room or have a bed side lamp. Other than that, nothing!

Our experience was amazing at this hotel from Arianna at front desk making us feel so welcome with her warm hospitality. And Arani who created a beautiful love heart towel display for our anniversary! Alberto, the manager, who was amazing at promptly fixing any issues in our room. Such a fantastic experience!

Stayed in April 2024