51 Gloucester Place, Westminster Borough, London, W1U 8JF, United Kingdom
#494 of 1,005 hotels in London
Guests' ChoiceBased on 4318 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
9.2
Facilities
7.9
Staff
8.7
Value for money
7.9
Free WiFi
7.6
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End of dialog contentReviewed: 5 April 2024
Marilymi
GreeceThe cleaning can be improved. They can also offer more soap and shampoo (it's always less than what you need and you have to beg for extra). Also the noises in the hotel can be an issue. There is no telephone in the room to call the reception to ask for help and when you call the hotel from your mobile they don't pick it up. So you have to go down in your pjs, at least that was the case for me at 3 am when I had to complain about a nearby room having a party!
I always stay in this hotel when i visit London. I have stay in all types of rooms. I love the location and the fact that the hotel is renovated and offers clean rooms.
Stayed in March 2024
Reviewed: 4 April 2024
Darren
United Kingdomour room was next to the linen cupboard and they were in and out from 0400hrs leaving the door to bang all night so sleep was interrupted
staff were pleasant. hotel clean
Stayed in March 2024
Reviewed: 3 April 2024
Chris
United KingdomWifi was not working and phone signal not great in the basement level.
Lovely environment, loved the cheese and wine in the kitchen!
Stayed in March 2024
Reviewed: 2 April 2024
Rosemary
United KingdomWater could be fresher
The staff and cleanliness
Stayed in March 2024
Reviewed: 2 April 2024
Laura
United KingdomI was on the basement floor which meant my window looked onto another room’s window/wall.
The staff, location, cleanliness. The bed was huge and so comfortable, big spacious room.
Stayed in March 2024
Reviewed: 31 March 2024
Debbie
United KingdomNo real natural light.
Staff were super Love size of room
Stayed in March 2024
Reviewed: 31 March 2024
Preciosa
SwedenLifts only went up to the 2nd flr so had to take the stairs a floor up
Location, cleanliness, helpful staff, ease of checking in and out
Stayed in March 2024
Reviewed: 29 March 2024
Paul
United KingdomNothing
Complementary cheese and wine. Friendly staff.
Stayed in March 2024
Reviewed: 28 March 2024
Hon
United StatesSlight lack of communication when it came to complimentary breakfast - we had breakfast one morning with staff present, no one asked for a room number or payment. The next morning when we sat for coffee and croissants, we were approached and asked for room number and payment. I still don't know what amenities are complimentary and what aren't. Otherwise, the staff was very friendly and really went out of their wat to make sure our needs were attended!
Location
Stayed in March 2024
Reviewed: 28 March 2024
Gristel
Estoniaeverything was good
Stayed in March 2024
Reviewed: 27 March 2024
Lucy
France-some rooms are on level -1 so even if you have windows it’s still a bit dark -there was no dim light near the bed, only the very vibrant white light of the ceiling (which was not convenient at night time or in the morning)
-location!! it’s an affordable hotel given how close it is to everything -bedsheets and towels were changed everyday -my room was upgraded for free thanks to the help of the staff, which is a kind gesture -kettle, tea, coffee and hot chocolate available in the room + tv -they stored my luggage before and after my stay, which really helped me
Stayed in March 2024
Reviewed: 27 March 2024
Sheena
United KingdomIt was a small room, but I knew that going into booking it.
It was clean and I was only there to sleep
Stayed in March 2024
Reviewed: 27 March 2024
Norbert
HungaryIf I could spend more days, the room could be small.
The location is excellent! Next to Baker str., Hyde park, Oxford str. I had a small room which was more than enough for this one night stay.
Stayed in March 2024
Reviewed: 26 March 2024
Paul
United KingdomRoom was a bit small
Friendly staff, clean room
Stayed in March 2024
Reviewed: 26 March 2024
Larissa
BermudaGreat location
Stayed in March 2024
Reviewed: 24 March 2024
Shape82
United Kingdomroom a little small, but you get what you pay for
Excellent location to Marylebone station. Great customer service, good price
Stayed in March 2024
Reviewed: 24 March 2024
Mrs
United KingdomNothing
Excellent location, good size room
Stayed in March 2024
Reviewed: 22 March 2024
Pedro
LuxembourgRoom needs relaxing lighting
Staff very friendly. Upon request provided a room change quite quickly.
Stayed in March 2024
Reviewed: 19 March 2024
Stephen
United KingdomNoise from other rooms but otherwise was great
Great position and very modern and clean. Good bathroom and amenities.
Stayed in March 2024
Reviewed: 18 March 2024
Luke
United KingdomBathroom was pretty much in the bedroom, so not very private.
Very good location for access to rest of London. Room was clean and spacious.
Stayed in December 2023
Reviewed: 16 March 2024
Chuvit
ThailandRoom small but suit for price
Love location near everything shop and restaurants at Marylebone square
Stayed in February 2024
Reviewed: 14 March 2024
David
South AfricaNoise from other rooms
Great location
Stayed in March 2024
Reviewed: 12 March 2024
Stéphane
CanadaThe bed was comfortable, the shower floor is heated and we have access to many channel sports and movies as well on the TV.
Stayed in March 2024
Reviewed: 11 March 2024
Nicola
United KingdomI was less keen to be in the building without the concierge, as a woman travelling alone.
Fab location, room was clean and comfortable
Stayed in March 2024
Reviewed: 6 March 2024
David
United StatesSize of room
Location. Clean.
Stayed in March 2024
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