53 Chandos Place, Westminster Borough, London, WC2N 4HS, United Kingdom
#221 of 1,016 hotels in London
Guests' ChoiceBased on 9795 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.7
Facilities
8.5
Staff
9.1
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 19 April 2024
Sarah
United KingdomRoom was quite small but ok for one person. It was close to the reception/cafe areas so some noise travelled through.
Great location, clean and tidy room. Good facilities.
Stayed in February 2024
Reviewed: 18 April 2024
Maxine
United KingdomI was all good.
We ate out for breakfast but the menu we saw looked very nice.
Stayed in April 2024
Reviewed: 17 April 2024
Katy
United KingdomEasy to find, good value for money and quiet. Free tea, coffee and hot chocolate. Compact showroom with good water pressure.
Stayed in April 2024
Reviewed: 16 April 2024
Laura
NorwayVery tiny rooms and overall small beds, but it is central london.
The location is great, personale were helpful. Available tea/hot coco in the room was great.
Stayed in April 2024
Reviewed: 16 April 2024
Sonia
United KingdomCurrent room was really small this time
Good location we have stayed here three times
Stayed in February 2024
Reviewed: 15 April 2024
Betty
United KingdomThe room is petite but functional. We had small luggage for two people and struggled to find space for luggage and hanging clothes up with the room having no closet, only hangers and hooks on the wall.
Location was excellent for Trafalgar Square, Leicester Square, Chinatown, Covent Garden and the Thames. Loved being able to drop off shopping or have a rest in the middle of my day to refresh for the rest of the night.
Stayed in April 2024
Reviewed: 15 April 2024
Johan
NetherlandsThe location is awesome, very central. Rooms are small but efficient incl good bed, good shower, large TV screen and coffee/tea
Stayed in April 2024
Reviewed: 13 April 2024
Emma
North MacedoniaPerfect location
Stayed in April 2024
Reviewed: 13 April 2024
Sarah
United KingdomEverything was great
Locations
Stayed in April 2024
Reviewed: 12 April 2024
Sally
United KingdomLighting not great for reading in bed.
Clean and comfortable bed. Location good for our needs.
Stayed in April 2024
Reviewed: 12 April 2024
Fiona
United KingdomGood location. Clean & modern
Stayed in April 2024
Reviewed: 12 April 2024
Clair
United KingdomRooms are small but okay for a few nights.
Favourite Z hotel. Always welcomed with a smile. Great location, clean hotel, clean rooms, helpful staff.
Stayed in March 2024
Reviewed: 11 April 2024
Anthony
United KingdomRoom pretty tight. There was a green light on all night that wouldn’t turn off which affected my sleep - if it was a fire alarm safety thing it would be good to turn off but only come on in an emergency
Great location just off Trafalgar Square/Covent Garden
Stayed in April 2024
Reviewed: 11 April 2024
Lucilla
SwitzerlandRooms were so tiny that we didn't not have space for opening our luggages nor walk in our room.
Amazing location, very central.
Stayed in April 2024
Reviewed: 10 April 2024
Tracy
United KingdomNothing
The staff were fantastic and absolutely made the place.
Stayed in April 2024
Reviewed: 10 April 2024
Jessica
United KingdomI don’t have any complaints! Great stay!
Absolutely incredible value for money, staff were so accommodating and lovely! My partner had broken his ankle so had to take him round London in a wheelchair, we arrived around 11 and they were so lovely in changing our room to an easily accessible one for free and we were able to check in early! Staff were so understanding of the situation and ever so kind! Room was just what you need and location was fantastic! Will DEFINITELY be returning!
Stayed in April 2024
Reviewed: 10 April 2024
Melissa
United KingdomA little light stays on all night and flickers in the dark which you can see even with eyes closed. It gave me a headache
Great location. Value for money clean. Good amount of tea coffee.
Stayed in April 2024
Reviewed: 9 April 2024
Rachel
United KingdomTV connection wasn't working 😕 No ice available at the bar
Location and most of the staff were amazing and friendly, one was unhelpful and unfriendly. Get selection in the room for drinks. Hot chocolate is a nice touch. The room is compact but has what you need.
Stayed in April 2024
Reviewed: 9 April 2024
David
United KingdomThe location and cleanliness
Amazing location lovely room amazing staff
Stayed in April 2024
Reviewed: 9 April 2024
Joanne
United KingdomNone of our party had anything to moan about!
The location was great literally a 2 minute walk from Charing Cross tube station. Extremely clean. Very comfortable bed. Staff were happy, willing to help and friendly.
Stayed in April 2024
Reviewed: 8 April 2024
Shaw
United KingdomNothing really - provides all I need thanks.
Very friendly staff - whatever you’re paying them it’s not enough! They create the atmosphere and ambience.
Stayed in April 2024
Reviewed: 8 April 2024
Emma
United KingdomMattress uncomfortable Breakfast
Helpful and friendly staff Clean room
Stayed in April 2024
Reviewed: 8 April 2024
Alice
United KingdomThe room was very very small, it worked and was fine but maybe just somewhere to put a bag. We were just stepping over our stuff all the time
Very central, clean
Stayed in April 2024
Reviewed: 8 April 2024
Laura
United KingdomEverything spot on
Location was brilliant loved how soundproof the room was excellent luggage storage including taking bags to room for us
Stayed in April 2024
Reviewed: 6 April 2024
Lauren
IrelandThere was quite a loud noise from the air conditioning (I think) in our room 203. It was hard to sleep with it at times.
The hotel was incredibly central. We could walk to most of the main tourist attractions and were so close to the underground at Charing Station so could also get around by public transport as well. The room was very small but I was aware of this when I booked. It was very clean, the beds were comfortable and the decor was modern. It felt very fresh. The breakfast was lovely with an added bonus of barista coffee included. Plus my 9 year old daughter ate for free. Staff were lovely and welcoming.
Stayed in April 2024
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