53 Chandos Place, Westminster Borough, London, WC2N 4HS, United Kingdom
#217 of 1,008 hotels in London
Guests' ChoiceBased on 9751 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.7
Facilities
8.5
Staff
9.1
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 14 May 2024
Dana
CanadaThe AC did not work for the last 2/3 nights of our stay. The hair/body wash combo was not ideal.
The location was great! The breakfast was great value and tasty. We enjoyed the complimentary wine and cheese offer.
Stayed in May 2024
Reviewed: 14 May 2024
Jones
United KingdomReally small room
Modern and clean
Stayed in May 2024
Reviewed: 13 May 2024
Daniel
IrelandAir conditioning was poor, and for safety windows don't open, so room was very warm
Location was excellent, really allowed us to get out and explore London at ease
Stayed in May 2024
Reviewed: 13 May 2024
Joanna
United StatesI had room with no window Extremely small room but since we only needed to sleep it was ok Excellent location Matress very hard surface , probably ok for most people but for me with back problems was too uncomfortable
Excellent location, great staff, very clean and modern
Stayed in April 2024
Reviewed: 13 May 2024
Carolina
ItalyThe room was really small, but it didn’t matter because we stayed just for two night
The position and the staff were excellent
Stayed in May 2024
Reviewed: 12 May 2024
Louise
United KingdomThe aircon only went as low as 18, as we stayed during a warmer number of days we wished we could have made the room a little cooler!
Excellent location, comfortable bed and a good selection of beverages in the room. Rooms were clean, staff were friendly and gave all relevant information upon arrival.
Stayed in May 2024
Reviewed: 10 May 2024
Marlene
IrelandIt was a little cramped
The staff were welcoming and helpful
Stayed in May 2024
Reviewed: 10 May 2024
Kearns
IrelandRooms are very small but bed was comfortable
Staff Location
Stayed in May 2024
Reviewed: 9 May 2024
Paulina
PolandNo wardrobe or space to hang the towels. The room was very small.
Great location. Quite friendly staff. Comfortable bed. Nice shower.
Stayed in May 2024
Reviewed: 9 May 2024
Ernzer
LuxembourgBathroom privacy
Great Staff, mordern building and cozy beds
Stayed in April 2024
Reviewed: 8 May 2024
Brittany
United StatesThe size of the rooms were very small. Additionally, the bathroom door is very see through.
The location was excellent. And staff was super helpful.
Stayed in May 2024
Reviewed: 8 May 2024
Ahmed
JerseyThe room size , it is super tight
The location
Stayed in May 2024
Reviewed: 8 May 2024
Robert
United KingdomThe room was small and no wardrobe, but there were coat hangers on the wall.
The location is amazing. The room was clean, and comfortable.
Stayed in April 2024
Reviewed: 7 May 2024
Walter
CanadaRooms were quite small
location was great!
Stayed in May 2024
Reviewed: 7 May 2024
Roleter
AustraliaBeing my first time in London, I appreciated everything about the hotel.
The location was fantastic and central to everything. The staff were very obliging and Krishna and Michael were fantastic. The room size was sufficient for what I needed (a lot of time is spent sightseeing) and I stayed 4 nights. My sister stayed with her 15 year old daughter and it was fine for them for the two days they stayed. The garlic pizza after a long day was delicious! Am looking forward to returning here on my last day of the holiday before returning home.😊
Stayed in May 2024
Reviewed: 7 May 2024
David
United KingdomBrilliant location Superb use of minimum space for maximum benefit
Stayed in February 2024
Reviewed: 6 May 2024
Ilona
United KingdomToilet in bedroom. No comfortable.
Nice hotel
Stayed in May 2024
Reviewed: 6 May 2024
Ronean
AustraliaThe location was great, and it was very easy to get around. Staff were amazing. We booked to stay again for our final night at the end of May before heading back to Australia. 2 nights is more than enough as the rooms are quite small, but worth what you pay for it.
Stayed in May 2024
Reviewed: 5 May 2024
Audra
United KingdomThe size of the property
The location, staff
Stayed in May 2024
Reviewed: 5 May 2024
Barry
United KingdomThe tv wouldn't connect to my phone but it's a very small thing.
The staff were very friendly and it felt like a warm environment to be in.
Stayed in May 2024
Reviewed: 5 May 2024
John
United StatesNothing specific
Near Gallerie du Lafayette
Stayed in April 2024
Reviewed: 4 May 2024
Percy
PeruSmall rooms
Free wine and cheese afternoon
Stayed in April 2024
Reviewed: 4 May 2024
Marion
United KingdomThe room had no window
Small rooms but great for what I needed it for
Stayed in March 2024
Reviewed: 2 May 2024
Orlando
United Statesthe rooms were a lot smaller than expected. the breakfast was overpriced
the location was great, the staff friendly
Stayed in April 2024
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