Noise from subway, lacking communication when I messaged about a hairdryer, at least a nightstand to put things on

Location, convenience, modern feel

Stayed in May 2024

Noise of underground- but small price to pay for being central

Good value for many. You hat what you pay for

Stayed in May 2024

Would have an improvement if the rooms had a TV; the house keeping could be improved.

Location is excellent! The hotel provides what it advertises and staff are friendly and helpful. I was looking for an inexpensive, centrally located safe place to sleep, shower and use as a base. This hotel wall all of those.

Stayed in April 2024

Had a strange smell and due to it being underground no natural light which made it stuffy

Excellent location

Stayed in March 2024

Dark interior designed underground hotel, unsurpisingly, you hear the metro contantly.

Modern

Stayed in May 2024

Rooms on level -5 can by noisy - plumbing!

Amazing location - super close to transport (Tottenham Ct Rd), shops, bars & restaurants. Clean and modern rooms. Lounge

Stayed in April 2024

No hot water on the room

Great, simple room for good money

Stayed in May 2024

Staff were very hands off. Staff there encouraged me to use the iPad at reception (which is fine!) but I like a bit more human interaction during check in. Also my room was hard to find.

Easy to find, clean, made for a very independent stay.

Stayed in May 2024

Room was extremely small for £219.00 for one night. Vastly overpriced. Not value for money.

Great undisturbed sleep.

Stayed in May 2024

Unfortunately I probably didn't read but no kettle .That would of put me off staying .That is the only thing

Very clean .everything near by .Place was quiet at night .

Stayed in May 2024

No hair dryer or toilet brush

Great location

Stayed in May 2024

Not as clean and hygienic as I would have liked. A lot of stained floor tiles, bedding was stained

Great concept, would be great value

Stayed in May 2024

Noise from the trains and the plumbing, no shelves in the room to put clothes or belongings.

Comfortable bed, good bathroom, strong wifi.

Stayed in May 2024

The toilet flush is like an airplane due to it being underground. It’s super noisy at night!

Great location. Room was perfect for a family of four and cheapest available so close to town. Staff were attentive and pleasant.

Stayed in April 2024

Despite the description saying sound proof rooms, it was quite noisy. I should have known when I saw the ear plugs on the bed on my arrival. The rooms sound as though they are literally wedged between 2 underground lines (they maybe actually are).

Great location, modern facilities. Clean and minimalist look.

Stayed in May 2024

What was the worst was the constantly riding the subway - every 3-4 minutes you heard sound from the subway - underground. Only at late night (after midnight) was quite but only until very soon morning. We have read on the hotel's information page state that in your rooms we can find undisturbed peace and rest from the busy streets of London, but nowhere do you state that every 3 to 4 min. will ride a subway. At the same time, it is not stated on the website, and it is not even obvious from the photos, that we have nowhere (no place for) to put our suitcase/luggage and unload personal belongings from the suitcase. This option seriously interfered with the space where we could move and at the same time maintain personal comfort and the ability to handle personal belongings. Last but not least thing was that air condition was cooling only .. when we wanted to heat, it was not possible only switch off.

Hotel clean and tidy, absolutely perfect position, personal very nice and helpful but it is all what they offer. With this price we expected more.

Stayed in May 2024

Air con did not work in the room. No directions to the lifts, very easy to get lost trying to find the lifts or get to reception

Clean, great location, very dark room

Stayed in May 2024

Shower wouldn’t get hot and the heating wasn’t working

The bed was really nice and the shower

Stayed in May 2024

Found it hard to get the room temp right which affected sleep. Check in

Great value. Excellent location. Quiet. Nice ambiance in the room.

Stayed in April 2024

Really bad lighting in rooms for when getting ready. Some staff members were rude but not all.

Amazing location and rooms are very unique. In such a convenient area in London. Very easy and modern. Can access everything through your phone or a physical pass.

Stayed in April 2024

Whilst I understand the lack of tv, perhaps a radio/clock radio would have been nice. A rug perhaps between the bedroom and the bathroom. I expected to hear the underground and wasn't disappointed. That said, I appreciate you can't do anything about it.

I loved the location as it was easy for my commute. Bed was very comfortable and the room temperature was good. Amenities provided were good.

Stayed in April 2024

Only one complaint is small stains on bed sheets but otherwise everything and everywhere was clean and smelt nice.

Central location. Check in, checkout and room key all operated through an app which i found very convenient. Staff helpful and friendly. Room is great for sleep, total darkness. 2nd time staying in the property and will 100% return again.

Stayed in April 2024

Not sure why they inflated the price to £220 for our ONE night trip. Hotel is great just not for £220

Great location You get the basics bed and shower

Stayed in April 2024

Would have liked a table and chair in the room and drinks making facilities, The air on was great once I'd figured it out but took a lot of guesswork, I loved the fact you could hear the underground but might be an idea to pre warn guests.

Amazing location for the west end at an excellent price. Really clean and modern

Stayed in April 2024