Rustaveli Street N 28, 6000 Batumi, Georgia
#125 of 251 hotels in Batumi
Guests' ChoiceBased on 285 hotel reviews
8.3Cleanliness
8.3
Comfort
8.5
Location
9.4
Facilities
8.3
Staff
8.7
Value for money
7.7
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 March 2024
Mariam
GeorgiaDeplorable condition, Cleanliness of the surrounding area on the street side of the hotel
Friendly staff
Stayed in March 2024
Reviewed: 10 March 2024
Irakli
GeorgiaRooms need a bit of retouch, but as I was told renovation is underway.
Love the location and hotel itself.
Stayed in March 2024
Reviewed: 16 November 2023
Mohammad
IranUnfortunately The toilet stone was not clean.
Staff
Stayed in November 2023
Reviewed: 13 October 2023
Sahan
TurkeyParking is a massive problem
Stayed in August 2023
Reviewed: 31 July 2023
Natia
Georgiarooms need renovation, the cleaning service not good.
pool, location
Stayed in July 2023
Reviewed: 2 July 2023
Ameen
Saudi ArabiaDuring checkout, the staff kept my luggage at the sore and gave me the tags. When I came back and show them the tags, they were asking me is it in store number one or two!!!!! How should I know about their stores?!! This is a clear failure of the hotel system.
Clean room and nice food.
Stayed in July 2023
Reviewed: 11 June 2023
Mustafa
Iraq1. room quality were below my expectation, it's not bad, but I thought it's better
1. location.
Stayed in June 2023
Reviewed: 10 June 2023
Tomasz
Polandslightly worn furniture in the room - should be renovated
excellent work of the staff
Stayed in June 2023
Reviewed: 9 June 2023
Khulud
Saudi ArabiaThere is no AC which was really ruined my stay
I do like the cleanses and the lobby
Stayed in June 2023
Reviewed: 24 April 2023
Thorsten
GermanySomewhat noisy, from outside and from other rooms. Definitely an aging hotel, they really need to renovate a lot. Was definitely not as relaxing as it should have been
Its a good location and we had a lot of space in the room. The room service was excellent, and you have the full set of facilities - also it is close to pretty much anything in Batumi.
Stayed in April 2023
Reviewed: 20 April 2023
Menahem
IsraelCan not control the a.c in the room for hot or cold
Location, the facilities
Stayed in April 2023
Reviewed: 20 January 2023
Roman
RussiaWindow in the room was a problem. it was really small and hard to open. Furniture in our room was partially scratched.
location - first of all. Staff was great and helpful and polite. Room was also good, but not perfect.
Stayed in January 2023
Reviewed: 2 January 2023
Andrzej
PolandIt was extremely hot in the rooms and it was not possible to turn off or at least turn down the heating with the thermostat. It was beginning of December, but I had to open the window to be able to stay and sleep in the room. Possibly there was some general issue with the heating system, because there were the same complaints from the other rooms. Besides of that everything was fine in the hotel.
the hotel is very nice, even though some renovation might be needed. The executive lounge is very nice with a good service and the view is also awesome from there.
Stayed in December 2022
Reviewed: 27 November 2022
Alexey
Georgiaa bit old in the room, some signs on the carpet in the room. may need interior upgrade.
Location, famous chain, the building itself, design in the room, free car parking.
Stayed in November 2022
Reviewed: 24 November 2022
Hila
Israelservice is slow No A/C on cold in the rooms
The hotel in the center of Batumi, near to everything, which is nice because you can go by walk to every side of the city. Casino service very slow and sometimes the staff do not have patience. service is ok .
Stayed in November 2022
Reviewed: 1 November 2022
Aydin
United Kingdomparts all the furniture are old and not clean. Towels and sheets are dirty.
in my opinion this hotel is very comfy an excellent location. All the employees were friendly and warm, especially the receptionist, whose name was Anna, and I was very happy to meet her.
Stayed in November 2022
Reviewed: 31 October 2022
Beatrice
ItalyFree Toiletries available only upon request The room Needs a refurnishment and more attention at details
Good location, cleaned and beautiful swimming pool. Free Wifi.
Stayed in October 2022
Reviewed: 28 September 2022
Valerian
Russiathere was a leak in a bathroom, towels are old
everybody is very helpful and friendly
Stayed in September 2022
Reviewed: 23 September 2022
Salem
Saudi ArabiaReception Staffs need to have training in how to meet or exceed customers expectations and how to deliver a good service.
Location, clean, view
Stayed in September 2022
Reviewed: 27 August 2022
Zuri
Israelview from the room, small bed, uncomfortable mattress and pillows
Service, pool, location
Stayed in August 2022
Reviewed: 4 August 2022
Mohammed
Saudi Arabialocation
Stayed in August 2022
Reviewed: 1 August 2022
Danny
Israel1. I was told there was no way to pay via credit card in euros or dollars. Why so, if it's an international chain? 2. Very loud music from downstairs outside the hotel until 6:30 am, each night of our visit! Made it hard to sleep. Windows were trembling with bass. Investing in sound insulating windows could have solved this. 3. Outside pool area has no trash bins 4. Beds mattresses felt too soft to my taste, lacks back support 5. Indoor baby pool way too hot for babies or adults
Pools and spa wonderful Great current in the shower Nice view from windows Dark curtains great for baby sleep Club lounge happy hour was a delight Service in the hotel was good Good breakfast
Stayed in August 2022
Reviewed: 30 July 2022
Sara
Saudi Arabiathe beach side villa are noisy and the hotel is old need new renovations no ladies time for the pool or jakozi
location is great break fast menu and view is great staff were out standing especially Layla from front desk she is very helpful and professional
Stayed in July 2022
Reviewed: 29 July 2022
Ken
GeorgiaThe shower in our room was small and badly designed. The water temperature changed sometimes. The air conditioning did not work well. Actually it only was a fan. No cooling or heating.
The outside pool was excellent. Clean and not too crowded.
Stayed in July 2022
Schwerin, Germany
Alicante, Spain
Benidorm, Spain
Sarajevo, Bosnia-Herzegovina
Kassel, Germany
Kuala Lumpur, Malaysia
Sihanoukville, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content