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Reviews of New Wave Hotel 4 stars

Zhiuli Shartava №10, 6000 Batumi, Georgia

#117 of 252 hotels in Batumi

Guests' Choice

Review score

Based on 324 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 31 December 2023

    9.0
    Family stay near Black Sea
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing specific, expectation were more with the price we paid.

    Breakfast was better than other properties in Georgia. View from the room was very good, one of the room we had skyline view with big glass walls.

    Stayed in December 2023

  • Reviewed: 15 November 2023

    8.0
    decent comfortable hotel with a good breakfast
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    Sauna and pool/bar werent great

    Receptionist was very friendly and gave a nicer room. Good breakfast

    Stayed in October 2023

  • Reviewed: 7 November 2023

    7.0
    Good
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Unprofessional staffs, need to call 3 times for 1 toillet paper.

    It was a good breakfast.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    9.0
    A comfortable well located hotel with friendly staff
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable. The staff at the reception was extremely polite and helpful.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    Close to all important locations
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    My plans unexpectedly changed, and I arrived in the city before the hotel's check-in time; I knew there would be available rooms during my stay, so I requested an early check-in. The administrator of the night shift initially declined me due to a lack of free rooms; however, as soon as he heard that I knew about availabilities, he quickly identified a room; I would have had to wait a long time if I hadn't checked that information ahead of time. I couldn't ventilate the room despite opening a window (which opened barely a few millimeters) due to air conditioning control issues. My refrigerator did not chill at all, even though I set it to its highest level. The toilet had not been well cleaned, and there was hair all over the toilet and surrounding the shower. The toilet's washing button was damaged. I stayed at the hotel for two days and had to come only at night, so I hadn't complained to the management; otherwise, I would have asked for a different room.

    The location of the hotel is ideal. There is a shopping center 3 minutes away, and it is also close to the beach. My room size was pretty normal. The day shift administrator of the front desk was very friendly as well as the security guards team.

    Stayed in November 2023

  • Reviewed: 19 October 2023

    8.0
    You must keep your promises
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff promised to leave us an early breakfast that we wanted to take with us. But the promise was not fulfilled. Single beds are narrow, uncomfortable. You can definitely find a better hotel for this price.

    Location. The hotel is close to the beach, restaurants, city center

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    good value with helpful staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    we have to book hotel at last minute because another booking turns out is scam. so we found this hotel. the staff are super helpful and friendly. saved our trip. good breakfast and good value.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a bit noisy as you could hear outside like cars horn

    Staff and Breakfast

    Stayed in September 2023

  • Reviewed: 23 September 2023

    9.0
    The rooms very clean and the staff are lovely and helpful
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    The parking is limited

    Everything

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    .
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Air condition Start /stop or change degree should be done only by phone. It cannot be done alone

    Almost excellent

    Stayed in September 2023

  • Reviewed: 24 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No AC control in room, Need to call reception to increase , Decrease or switch off.

    Location , Rooms , Staff and comfort all good.

    Stayed in August 2023

  • Reviewed: 9 July 2023

    9.0
    We enjoyed staying at New wave hotel, Batumi
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The location, staff and cleanliness.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    9.0
    We enjoyed staying at this property..
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It is very good

    Stayed in July 2023

  • Reviewed: 1 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    One odd thing, both time I stayed, when I checked out both times they asked me to wait whilst they checked the room. Maybe this is a Georgian thing

    Great hotel with great views. Restaurant very good.

    Stayed in June 2023

  • Reviewed: 23 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Supportive staff, huge windows.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 15 nights

    Staff at the restaurant mostly dont know English and they miss understand quite often. I asked for a Georgian beer and they just had one type that was not on the menu, I asked for the price and waiter said max 10 Lari, I ordered so many of it and at the end I had to pay 15 Lari for each Beer!! I ordered Limonite and I got one drink with some sort of herb no lemon in it. And returned it however, I had to pay for it anyway!!! And the picture of food on their menu is so different from the reality!

    super nice staff at reception and house keeping. They are in general very helpful at reception, they guide you well and try to give you with what you ask for as much as they can. Great room, big and clean.

    Stayed in April 2023

  • Reviewed: 13 April 2023

    9.0
    It was a modern hotel with good service.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights

    The view of the room was the unfinished structure, and the ocean was not that much visible.

    The hotel was modern. The breakfast was nice and complete. The restaurant had a complete menu and the quality was good.

    Stayed in March 2023

  • Reviewed: 12 April 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Breakfast, location,

    Stayed in April 2023

  • Reviewed: 3 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    Sauna didn't work at that day when I stay there. However I had asked them in advance they said it work. The smells in the gym was disgusting!

    Staff were pleasant and polite. They speak on many languages.

    Stayed in April 2023

  • Reviewed: 25 January 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    We liked the rooms, location and breakfast. Rooms were spacious and clean. The staff was friendly and helpful. Thank you team.

    Stayed in December 2022

  • Reviewed: 22 January 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It would be a good idea to have more than half a roll of paper in the room's toilet.

    Nice location and clean hotel.

    Stayed in January 2023

  • Reviewed: 14 January 2023

    8.0
    gud reception
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    heater was not working while the temp was v v cool in city so need to work on that

    view

    Stayed in January 2023

  • Reviewed: 25 December 2022

    8.0
    was comfortable for my short stay even though it was over priced
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    no mini bar and bathroom addons

    need more English TV channels

    Stayed in December 2022

  • Reviewed: 17 December 2022

    7.0
    it was great but breakfast and food offered in restaurant was poor
    • Business trip
    • Couple
    • Double Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    breakfast , coffee, dinner manue

    cleanness and staff

    Stayed in November 2022

Showing 1 – 25

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