Zhiuli Shartava №10, 6000 Batumi, Georgia
#117 of 252 hotels in Batumi
Guests' ChoiceBased on 324 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.3
Staff
8.8
Value for money
8.5
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 December 2023
Swapnil
OmanNothing specific, expectation were more with the price we paid.
Breakfast was better than other properties in Georgia. View from the room was very good, one of the room we had skyline view with big glass walls.
Stayed in December 2023
Reviewed: 15 November 2023
Brian
IrelandSauna and pool/bar werent great
Receptionist was very friendly and gave a nicer room. Good breakfast
Stayed in October 2023
Reviewed: 7 November 2023
İbrahim
TurkeyUnprofessional staffs, need to call 3 times for 1 toillet paper.
It was a good breakfast.
Stayed in November 2023
Reviewed: 6 November 2023
Valérie
BelgiumVery comfortable. The staff at the reception was extremely polite and helpful.
Stayed in November 2023
Reviewed: 4 November 2023
Kartvelishvili
GeorgiaMy plans unexpectedly changed, and I arrived in the city before the hotel's check-in time; I knew there would be available rooms during my stay, so I requested an early check-in. The administrator of the night shift initially declined me due to a lack of free rooms; however, as soon as he heard that I knew about availabilities, he quickly identified a room; I would have had to wait a long time if I hadn't checked that information ahead of time. I couldn't ventilate the room despite opening a window (which opened barely a few millimeters) due to air conditioning control issues. My refrigerator did not chill at all, even though I set it to its highest level. The toilet had not been well cleaned, and there was hair all over the toilet and surrounding the shower. The toilet's washing button was damaged. I stayed at the hotel for two days and had to come only at night, so I hadn't complained to the management; otherwise, I would have asked for a different room.
The location of the hotel is ideal. There is a shopping center 3 minutes away, and it is also close to the beach. My room size was pretty normal. The day shift administrator of the front desk was very friendly as well as the security guards team.
Stayed in November 2023
Reviewed: 19 October 2023
Neverminde
LithuaniaThe staff promised to leave us an early breakfast that we wanted to take with us. But the promise was not fulfilled. Single beds are narrow, uncomfortable. You can definitely find a better hotel for this price.
Location. The hotel is close to the beach, restaurants, city center
Stayed in October 2023
Reviewed: 8 October 2023
Avid
United Statesnothing
we have to book hotel at last minute because another booking turns out is scam. so we found this hotel. the staff are super helpful and friendly. saved our trip. good breakfast and good value.
Stayed in October 2023
Reviewed: 29 September 2023
Rebeen
IraqIt was a bit noisy as you could hear outside like cars horn
Staff and Breakfast
Stayed in September 2023
Reviewed: 23 September 2023
Mohammed
United Arab EmiratesThe parking is limited
Everything
Stayed in September 2023
Reviewed: 17 September 2023
Yosef
IsraelAir condition Start /stop or change degree should be done only by phone. It cannot be done alone
Almost excellent
Stayed in September 2023
Reviewed: 24 August 2023
Arpitv
United Arab EmiratesNo AC control in room, Need to call reception to increase , Decrease or switch off.
Location , Rooms , Staff and comfort all good.
Stayed in August 2023
Reviewed: 9 July 2023
Ali
United Arab EmiratesNothing
The location, staff and cleanliness.
Stayed in July 2023
Reviewed: 6 July 2023
Ali
United Arab EmiratesIt is very good
Stayed in July 2023
Reviewed: 1 July 2023
Mark
MaltaOne odd thing, both time I stayed, when I checked out both times they asked me to wait whilst they checked the room. Maybe this is a Georgian thing
Great hotel with great views. Restaurant very good.
Stayed in June 2023
Reviewed: 23 May 2023
Nikolay
SwitzerlandSupportive staff, huge windows.
Stayed in May 2023
Reviewed: 7 May 2023
Rozita
SwedenStaff at the restaurant mostly dont know English and they miss understand quite often. I asked for a Georgian beer and they just had one type that was not on the menu, I asked for the price and waiter said max 10 Lari, I ordered so many of it and at the end I had to pay 15 Lari for each Beer!! I ordered Limonite and I got one drink with some sort of herb no lemon in it. And returned it however, I had to pay for it anyway!!! And the picture of food on their menu is so different from the reality!
super nice staff at reception and house keeping. They are in general very helpful at reception, they guide you well and try to give you with what you ask for as much as they can. Great room, big and clean.
Stayed in April 2023
Reviewed: 13 April 2023
Jaber
ItalyThe view of the room was the unfinished structure, and the ocean was not that much visible.
The hotel was modern. The breakfast was nice and complete. The restaurant had a complete menu and the quality was good.
Stayed in March 2023
Reviewed: 12 April 2023
Fabbruxelles
BelgiumNothing
Breakfast, location,
Stayed in April 2023
Reviewed: 3 April 2023
Igor
GeorgiaSauna didn't work at that day when I stay there. However I had asked them in advance they said it work. The smells in the gym was disgusting!
Staff were pleasant and polite. They speak on many languages.
Stayed in April 2023
Reviewed: 25 January 2023
Maksun
AzerbaijanWe liked the rooms, location and breakfast. Rooms were spacious and clean. The staff was friendly and helpful. Thank you team.
Stayed in December 2022
Reviewed: 22 January 2023
Oskari
FinlandIt would be a good idea to have more than half a roll of paper in the room's toilet.
Nice location and clean hotel.
Stayed in January 2023
Reviewed: 14 January 2023
Farhan
Saudi Arabiaheater was not working while the temp was v v cool in city so need to work on that
view
Stayed in January 2023
Reviewed: 25 December 2022
Jacob
Kuwaitno mini bar and bathroom addons
need more English TV channels
Stayed in December 2022
Reviewed: 17 December 2022
Anthony
United Statesbreakfast , coffee, dinner manue
cleanness and staff
Stayed in November 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content