Stepantsminda N21 Stepantsminda N21, 4700 Stepantsminda, Georgia
#46 of 83 hotels in Stepantsminda
Guests' ChoiceBased on 108 hotel reviews
9.0Cleanliness
9.5
Comfort
9.3
Location
9.3
Facilities
9.0
Staff
9.2
Value for money
8.7
Free WiFi
9.1
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End of dialog contentReviewed: 3 June 2024
Backhouse
GeorgiaThe swimming pool was lovely for the children to play in. The staff were great and very friendly.
Stayed in June 2024
Reviewed: 2 June 2024
Karishma
IndiaLocated right on top so great views but may be hard to move around if you don’t have a car. The pool is tiny, more like a plunge pool but is heated and is a nice spot to relax with a great view of the landscape around. Restaurant menu is quite limited though breakfast spread is decent. The staff was a bit cold and unapproachable, but maybe that’s just a language barrier.
Stayed in May 2024
Reviewed: 11 May 2024
Ahmad
United Arab EmiratesWhile I was generally satisfied with my stay, the parking situation, though safe, felt uncomfortable due to its proximity. However, I acknowledge this might be a constraint of the mountainous locale. Overall, everything else exceeded my expectations
Starting with the staff, I must commend Lika(I think thats her name) at the counter for her exceptional assistance. She was consistently attentive to any queries, and her helpful demeanor was truly appreciated. Additionally, the receptionist, whose name escapes me, was also commendable for his assistance with luggage. The highlight of the stay undoubtedly was the breathtaking views. Waking up to such mesmerizing scenery, especially from the balcony, made each morning truly special. As someone accustomed to the splendor of Dubai, my expectations were high, and I'm delighted to say they were exceeded. The hotel's proximity to downtown was convenient, although accessing it on foot might pose a slight challenge due to the elevated location. However, this elevation is precisely what affords the panoramic view of the entire valley, making it worth the trek. Being a newer hotel, the amenities were impressive. As a Muslim, the presence of a bidet was a welcome relief, and the consistently hot water in the shower was a bonus. Overall, it was a delightful stay, and I would highly recommend it to anyone seeking a scenic retreat
Stayed in May 2024
Reviewed: 5 May 2024
Prasanna
IndiaI didn't like few staff, very rude , they didn't allow me to eat food from their own restaurant to eat in my room as I was not feeling well to go to their restaurant .
Breakfast was nice and location as well..
Stayed in April 2024
Reviewed: 3 May 2024
Natalia
SpainSofá a bit uncomfortable
The kindness of the staff. The facilities, swimming pool, delicious breakfast
Stayed in May 2024
Reviewed: 20 April 2024
Shira
IsraelRooms were a bit too small, breakfast quality varied. We were almost only guests for a while and the a la cart wasn’t do great. Also safe was not operational and the staff didn’t know how to make it work.
Location was great, pool was warm with great views, very modern design. Helpful staff.
Stayed in April 2024
Reviewed: 18 April 2024
Zohair
PakistanCleanliness of the rooms and overall facility, helpfulness of the staff.
Stayed in April 2024
Reviewed: 12 April 2024
Karthic
United Arab EmiratesWhile the staff were really good, they should seriously focus on cleanliness.
The staff, the location of the property and the room. We had rented a family room, it was amazing.
Stayed in April 2024
Reviewed: 11 April 2024
Michelle
United Arab EmiratesRooms are a bit small.
New property with good facilities, conference room, pool and most importantly, toilets have bidet.
Stayed in April 2024
Reviewed: 3 April 2024
Despoina
United KingdomProbably the main flaw of the hotel - extortionate prices at the restaurant (14 GEL for a beer is very high for Georgia) Also some minor things in rooms - nowhere to hang coats, no hangers for clothes
Very clean rooms, modern Staff very friendly and helpful Amazing views Pool was small but nice
Stayed in April 2024
Reviewed: 1 April 2024
Anna
GermanySauna not included in the price
Clean and very nice view
Stayed in April 2024
Reviewed: 28 March 2024
Bojana
Serbiaonly a small room was available, the bed goes all the way to the wall, not the most comfortable
very nice accommodation, view worth millions. The host is wonderful, she was very helpful in organizing our arrival and departure, because that the weather conditions were very bad, the road was closed
Stayed in March 2024
Reviewed: 25 March 2024
Dmitri
EstoniaVery friendly personal. good spa with warm water. views outside and location. Good breakfast.
Stayed in January 2024
Reviewed: 26 February 2024
Katsiaryna
GeorgiaEverything was just perfect! Newly built hotel with amazing view, tasty food and super welcoming staff! And a very reasonable price for such a quality and hospitality. Highly recommended!
Stayed in February 2024
Reviewed: 31 January 2024
Peng
ChinaThere’s anther popular hotel in the same region with same view, I chose this one because it’s more affordable but the same view,also cozy,the staff are quite friendly,only no internet during my stay,should be just temporary…
Stayed in January 2024
Reviewed: 19 January 2024
Tamar
GeorgiaWell equipped new property with a beautiful view of the mountains.
Stayed in December 2023
Reviewed: 18 January 2024
Ketevan
United StatesVery nice staff, great service and amazing view for an amazing price. We got a free room upgrade and really enjoyed the stay. Highly recommend it
Stayed in January 2024
Reviewed: 30 December 2023
Darya
Switzerland-
The best hotel in Kazbegi, if not in Georgia (and we stayed in many). The rooms are big, clean and extra comfortable. The views are fantastic, no matter the room you book. Excellent restaurant on the spot. Fabulous SPA and heated (like really heated) pool and amazing breakfast with great quality food. But most importantly, a fantastic staff, especially Kamil at the reception, who helped us in difficult times. Thank you to all the Step Inn team for your kindness, we will be back for sure. ❤️❤️❤️
Stayed in December 2023
Reviewed: 28 December 2023
Daria
AustraliaThe breakfast was not very good
Very friendly and helpful staff, good facilities and location
Stayed in December 2023
Reviewed: 20 December 2023
Deviyani
United Arab EmiratesSize of the room
The stay was quite comfortable. The hotel is a cute little place with a very good view of the town. The staff is very friendly, always smiling and happy to help :) The bathroom was very were well equipped, quite big. I was given the big room on the property but I expected it to be more spacious. Other than that, the hotel stay was a delight.
Stayed in October 2023
Reviewed: 18 November 2023
Anastasia
SpainVery nice hotel with a small swimming pool and amazing breakfast
Stayed in November 2023
Reviewed: 16 November 2023
Anna
RussiaIt’s really nice , especially in the off season, the prices are reasonable and the facilities are great
Stayed in November 2023
Reviewed: 15 November 2023
Wissam
SyriaThe experience overall was amazing!
Stayed in November 2023
Reviewed: 31 October 2023
Marlene
FranceThe sauna wasn't included when other hotels don't charge for this service. Other than that it was all good!
Cozy hotel, great restaurant, small but comfy pool and a nice view overall.
Stayed in October 2023
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