Zviad Gamsakhurdia Street 44, 4600 Kutaisi, Georgia
#126 of 126 hotels in Kutaisi
Guests' ChoiceBased on 79 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
8.6
Facilities
8.5
Staff
9.2
Value for money
8.6
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Manish
United Arab EmiratesIn Breakfast is less option for vegetarian person .
Location near to airport.
Stayed in April 2024
Reviewed: 19 December 2023
Yana
RussiaIt was very cold in the room There is no restaurant in the hotel and no options to eat within walking distance (except for McDonalds
Very friendly and helpful staff
Stayed in December 2023
Reviewed: 30 November 2023
Володимир
Ukrainethe restaurant was not working!
Stayed in November 2023
Reviewed: 12 August 2023
Alaa
United Arab EmiratesIt was a 1 night stay but overall was good, And the receptionist lady was soo nice.
Stayed in August 2023
Reviewed: 7 July 2023
Mikalai
Belarushow were things with
Stayed in July 2023
Reviewed: 3 September 2022
Talal
Omannoise from street
staff was very friendly and helpful
Stayed in September 2022
Reviewed: 6 August 2023
Maria
Polandoldschool design
very friendly staff
Stayed in August 2023
Reviewed: 24 July 2023
Beso
GeorgiaEverything was good. The room was clean, the bed comfortable.
Stayed in July 2023
Reviewed: 13 June 2023
Franko
GermanyI was there second time, and I want to say that the hotel is very nice, staff very friendly and the breakfast super delicious . I want to say thank you to the hotel.Good luck
Stayed in June 2023
Reviewed: 5 June 2023
Beso
GeorgiaHotel location is excellent. Lobby and staff are welcoming.
Stayed in June 2023
Reviewed: 3 June 2023
Jonas
GermanyVery nice and comfortable Hotel. Super location, staff and very delicious breakfast. I will always visit to that Hotel in Kutaisi
Stayed in June 2023
Reviewed: 5 September 2022
Ali
Saudi ArabiaBest hotel I stayed in Georgia In terms of safety, cleanliness, and most importantly, the hotel management’s treatment is very sophisticated, making you feel like you are among your family, It happened to us that the mother got sick and I decided to take her to the hospital, but the young men in the hotel came to my room and said we suggest that we ask the emergency department from the hospital to come to the hotel so that the mother does not get tired, and in fact the paramedics came and gave her the necessary treatment and refused to take money,
Stayed in August 2022
Reviewed: 22 August 2022
Shorena
GeorgiaEverything was extraordinary. Very friendly staff and pleasant environment ❤
Stayed in August 2022
Reviewed: 10 August 2022
Ratnalu
IndiaAs the hotel saying 4 stars where as its not even 2 start also, no facility, lift very small, No services even they dont provide cups also.
Location
Stayed in August 2022
Reviewed: 6 August 2022
Abdullah
Saudi ArabiaA very nice hotel, the reception is very wonderful, the employee SBA was helpful and always smiling
Stayed in August 2022
Reviewed: 14 July 2022
James
GermanyComfortable hotel with friendly staff and also with super breakfast.
Stayed in July 2022
Reviewed: 13 June 2022
Mendy
KazakhstanI had a wonderful experience at the hotel. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Stayed in June 2022
Reviewed: 19 May 2022
James
United StatesThe hotel was amazing. Staff was very friendly and helpful. Breakfast was very delicious. Girls from the reception - Nini and Mariami were so friendly, beautiful and super helpful girls. I reccomend it to everyone..
Stayed in May 2022
Reviewed: 19 May 2022
Jones
GeorgiaI have stayed at dozen of hotels in . This was on the top of the list of best stays/experiences ever. Staff was very hospitable and there for every need of mine. Thank you so much.
Stayed in May 2022
Reviewed: 17 May 2022
Ten
NetherlandsBeautiful place to stay. The hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. The staff were friendly and helpful.The price performance ratio is very good I will definitely check into hotel westtower .
Stayed in May 2022
Reviewed: 16 May 2022
Thor
United StatesThe rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make my stay enjoyable. I highly recommend this hotel for anyone visiting Kutaisi
Stayed in May 2022
Reviewed: 13 May 2022
Nino
United StatesI liked everything about the property. the room was super clean and comfortable. staff was so kind and helpful.
Stayed in May 2022
Reviewed: 13 May 2022
Nicole
BelgiumThe Hotel was perfect, staff was very friendly, breakfast was brilliant and location was so good. I recommend it to everyone.
Stayed in May 2022
Reviewed: 12 May 2022
Giorgi
GeorgiaThe hotel was perfect. Super location, super staff, super breakfast and it was very, very clean and comfortable. I will recommend it to everyone
Stayed in May 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content