The hotel was at the seafront but the sea was not clean at all. When I entered the sea, I was sick because the locals had no respect for the sea and everything was floating in it. I chose not to take sea bathes which was most disappointing. I did not like the fact that there were no opportunities for group tours at all. There was a hotel bus but it was hired out to private groups and was not set up for the general public to access and use for tours. There were no scheduled tours at the hotel - instead everyone knew someone who could take you places privately, which I found as a lone traveller to be very unsafe. I prefer group travel. A schedule of tours needs to be set up throughout Accra hotels so that tourists have the opportunity of traveling to key sites which are costed reasonably and which tourists can afford. I felt that private travel to sites were extortionate. Overall, it was very disappointing to travel so far and not to be able to have the opportunity to see the key sites because of rip off merchants.

I enjoyed the fact that the hotel was located on the coast and at the seafront.

Stayed in April 2024

The property is in need of renovation. Everything was old and dated. The rooms although very large need to be repainted. The outdoor seating area was very uncomfortable The breakfast room was messy. No direct access to the beach.

The staff where all very nice accommodating, helpful and friendly

Stayed in March 2024

The music was a bit too loud at the pool side and inside during weekends also. The wi-fi signal did not reach to my room, but I used data so it was ok. I wish I could swim in the sea also but there was too much rock.

The hotel is very nice, I like the beachfront, swimming pool, the room was spacious with the view to the ocean. The breakfast was fine, I also liked the Sunday lunch buffet. One of the things I liked most is the piano player in the evenings, he can really make atmosphere of the place

Stayed in January 2024

Service was very slow. Some rooms were noisy, right next to residential neighborhood and places of worship that can get loud early morning and evening. Balcony furniture was so uncomfortable. No recreation options beyond small pool. Although there was an option for an in room massage. Suggest a small spa and kids play area. Also consider an infinity pool.

Great location overlooking the ocean for some rooms. Spent a lot of time in the garden. Rooms were basic but comfortable. Staff were pleasant and helpful. Breakfast was good. Wi-Fi was ok but signal is boosted is some rooms only.

Stayed in January 2024

The loud music close to the hotel and also within the hotel.

The room space and friendly (and helpful) disposition of hotel staff.

Stayed in January 2024

Price of room vs the quality of the room. Noise within the vicinity from the church. Rocky beach not sand

Courteous staff.

Stayed in December 2023

The room is a little crowded. The air conditioner was sometimes noisy

Breakfast was really good. Could you try and change some days to have breakfast at the terrace?

Stayed in November 2023

Cleanliness and state of facilities and poor gym. The fan in our room was almost scary. Rusty and dangerously hanging. The beach is nothing to talk about.

The staff friendliness and willingness to help.

Stayed in October 2023

Slow wifi. Uncomfortable bed and pillows. Only Earl Grey tea in room( staff did assist with black tea)

Loved the complementary airport transfers. Saved me the headache of looking for transport in an unknown place. Room was a good size. Big bathroom. Very clean . Amazing seaviews. Friendliest and most helpful staff. Great property overall

Stayed in September 2023

The pay and collection of payment is ridiculous.. they charge the dollar much higher than the rate and refuse to accept the dollar, so you have to pay the fraudulent rate in cedis... this leaves a sore taste and ruins the whole experience

The accommodation and scenery

Stayed in July 2023

we didn’t get to use the pool because the pool guy was still cleaning it around 10am. And there could be more variety at breakfast.

Best western plus is very serene and beautiful. The hotel is very clean and staff are exceptionally kind.Amazing shower too.. the hot water was very comforting

Stayed in May 2023

Room deco was basic , chairs on balcony were very dusty

Staff very helpful, breakfast was great and flexibility was high.

Stayed in April 2023

beach is hardly accessible

serene and really by the beach

Stayed in March 2023

no hot water in the shower - so forced to use cold water to shower, staff did not bother to give alternatives.

Room was clean and spacious, food was good too.

Stayed in February 2023

The fact that there was no running hot water in our room. Didn't make a fuss as we only discovered it very early hours in the morning, however it would have been nice not to have to take a cold shower especially after travelling from a place where we are used to hot baths and showers no matter what the weather. The rooms could do with updating as they are a bit tired. Decor needs refreshing.

The hotel is very clean! Breakfast was okay. We liked that the Chef made customised omelettes at our request. There was no fruit juice left in the dispensers when we arrived. Should have been restocked regularly. However I have no doubt that if we had asked they would have attended to it right away. The variety for breakfast was also good. It was tasty and filling. Staff were very attentive from the beginning right until the end of our stay. Very helpful and excellent service from all members of staff from the cleaner, to receptionist to waitresses in the restaurant. Love the fact that you can get a decent meal at practically any time of day! We had dinner after midnight! That was wonderful for us as we checked in after 10pm due to a late flight. 10/10 for hospitality!

Stayed in February 2023

The gym was not set up when we arrived. My husband and I set most of it up ourselves and asked for help to get the elliptical machine to a working plug. There was no water cooler working in the gym and no sanitizer or wipes to disinfect the equipment before and after use although there was a sign instructing us to do so. The treadmill was out of order. The beach is gross, but that is not the fault of the hotel.

The breakfast was terrific. Staff was so friendly and accommodating. They would go out of their way to make my husband pancakes and a fresh omelette. We loved the local food selection

Stayed in February 2023

The bathroom was not very clean. Some of the facilities provided were for one person rather than a couple as booked. Prices in the menu have not been updated.

Great location, friendly staff, decent food and nice decor.

Stayed in December 2022

was unable to order lunch because kitchen was busy preparing for the buffet.

very clean room, comfortable bed.

Stayed in December 2022

The room service prices were not the ones advertised on the menu. You have to pay an extra fee just for room service. Not enough water pressure in the shower. But this can be an isolated event. The beach is rocky and the access to it is difficult but for good reason. However, there is a sandy beach near at walking distance.

Beautiful hotel. Amazing view of the ocean. Staff was extremely friendly and helpful. I definitely recommend this place for couples or families visiting Accra. Quite and serene environment.

Stayed in August 2022

restaurant service was so poor that I waited an hour after order to be served and when I complained the food came half cooked. next day at breakfast I was the only guest being served and I was served cold food, when I returned the plate for warming, it took 20 minutes to get back and water for tea was warm (not hot) and when I requested for hot water it was not served to me in 15 minutes and I had to leave as I was getting late.

facilities are well maintained although they look due for renovations

Stayed in July 2022

The location is quite far from most places in Accra and currently the costal road is being renewed meaning many detours towards the hotel. The service in the bar for food is slow.

The hotel has a beach that is nice compared to other accra beaches and the hotel is on the eastern side of Accra convenient if heading east. Nice pool.

Stayed in July 2022

DSTV didn't work. Worked only on the night of arrival and couldn't be rectified till i left The traffic is killing due to road rehabilitation

Ambient

Stayed in July 2022

location is horrible! Hard to get ubers and roads are all under construction to get there. Very inconvenient

Facilities are great

Stayed in July 2022

When I arrived at the hotel, they told me that the Room that I booked on Booking.com did not exist the way that it was described and for that price. They took me to two lesser rooms and I had to fight and eventually they gave me a room similar to the one that I booked. Actually it was an upgrade so they must have sold out on the one that I booked. The location is not next to any good restaurants or shops so best to be prepared to stay there, which was why I needed to push for the room that I booked. Also the water did not stay hot long enough to fill the bathtub with hot water.

The staff were great, the pool was nice and tables were set up to take advantage of the view.

Stayed in July 2022