Breakfast could have a wider and consistent selection e.g jam one morning not next; restaurant had limited offerings on some days; hotel is in quiet location but not easy to find for taxi drivers;

Spacious comfortable clean rooms; very good shower ; strong WiFi: free coffee and snacks in room; helpful staff ; patio ; quiet

Stayed in February 2024

They ran out of food that was on the menu

Clean and nice looking property

Stayed in January 2024

The breakfast isn’t the best, just a few options but for one or two days it’s okay.

The property looks small but it has all the necessary things. The bedrooms are great, clean and nicely decorated. The bed is super comfortable and big, I don’t think I ever slept in a more comfortable bed in my life, I have difficulties with sleep, but after breakfast I would take a nap and it was wonderful. The bathroom is good too. I loved how the blinds in the window really work, so it was easy to sleep when it was light outside. There is a scale on the bedrooms, so it was a nice surprise. The Wi-Fi is good and the tv worked fine. The staff is nice and friendly too. There is a small gym and swimming pool. The location is great, it’s less than 10 minutes walk from the Kumasi Mall, so it makes it easy to shop, eat around and watch a movie.

Stayed in December 2023

There was a used bottle of water in fridge.

The food was great. The room was also extremely decent and spacious.

Stayed in November 2023

Breakfast spread can be improved

Very decent facilities, attentive staff

Stayed in August 2023

Breakfast: Coffee was brown-colored water and the room makes you feel you’re in China rather than in Ghana

Clean spacious room and comfy bed, friendly staff

Stayed in January 2023

The staff were fantastic.

Stayed in January 2023

The location

Clean and beautiful

Stayed in January 2023

It was not always clear which things could be added to your bill and paid for by card and which were being done by separate contractors to be paid for by cash- such as the ironing service. Also, it would be good if there was a checklist for staff setting meal tables and replenishing sugar, teas, etc for the rooms. We had to jeep asking for bowls,, glasses, plates, sugar, etc. There was no consistency, we were never sure what there would be for us. They ran out of real coffee for breakfast after the weekend - we stay Friday to Thursday! The continental breakfast and English breakfast choices need to be improved; people appreciate real sausages not frankfurts, bacon, baked beans, roasted tomatoes and mushrooms, fried eggs or soft boiled eggs - not always omelette, and real coffee not instant coffee! A variety of fruit, muesli and pastries or breads. Maybe orders could be taken before?

The property is clean, comfortable and quiet. We had the privacy we needed, we were visiting with my sister and her family to celebrate my mum’s special birthday. The hotel was a short walk from the Kumasi Shopping Mall. The swimming pool was cleaned every time we wanted to use it. The staff was very attentive, patient, polite, helpful and professional. The Ghanaian dishes for breakfast, etc were absolutely delicious and they did a good job mostly of keeping things hot.

Stayed in October 2022

No Elevators

The locations is very close to the Mall

Stayed in August 2022

Very beautiful place with nice facilities and a relaxing atmosphere. I absolutely love the place and will visit again.

Stayed in September 2022

wifi wasnt working, also breakfast was so so

the bed was super comfy

Stayed in February 2022

Not really a negative more of a suggestion. The chef is great and the food is absolutely delicious so having more food options would be even better.

Absolutely loved the exceptional customer service and the friendliness of everyone especially Nana and Kofi. Thank you so much for making our visit so comfortable and feel like we were at home. We will definitely be making Frederick's lodge our home when in Kumasi. Absolutely appreciated all of the home comforts of a comfortable bed, great WiFi, great shower and delicious food to mention just a few. Loved the rooftop bar and the swimming pool.

Stayed in January 2022

Breakfast wasn't good at all. Very limited options.

The pool was fantastic. The kids loved it. Bed were comfy. Shower had great pressure.

Stayed in January 2022

Whistling sound from Air confitioning kept me up at night. Reported to staff but problem was not resolved.

Clean hotel and not crowded. Breakfast was good and staff exceptional.

Stayed in December 2021

No elevators, when customers exit the room with the key card all utilities are shut off, therefore leaving it too hot in the rooms and some of the breakfast foods were too spicy.

I liked the property was not big it had a more intimate setting, the staff was very helpful and nice.

Stayed in December 2021

There was very little choice for breakfast. There was no fruit.

The staff were very welcoming and the accommodation was very nice

Stayed in October 2021

I could hear other guests walk up the stairs and into their rooms. There is a lot of echo in the buildings. Maybe some carpets and plants can help prevent so much echo.

Stayed in August 2021

Cons are: The road to hotel is a rough road, and breakfast is not very good, but is not bad at all. My local collegues loved the breakfast though.

Everything is good, the owner thought of every little detail. BRAVO!!! Furniture, bathroom accessories, cleanliness, service is very very good for Ghana standards.

Stayed in August 2021

Being woken up for breakfast

Bo float

Stayed in July 2021

Breakfast was a scrumptious affair, however it would be great to have a decent cup of coffee start the day, not the standard Nestle coffee sachet.

Airport shuttle to hotel, by the hotel manageress, and easy check-in. My room was very clean and comfortable - air conditioning in the room and dining area was welcome. I was offered dinner (room service each night) and took the recommended local dish (most probably adjusted for my European taste) which was amazing.

Stayed in May 2021

The property was clean and refreshing

The people here were very helpful

Stayed in January 2024

N/A

Clean, spacious, very friendly staff and delicious meals. Met the owner, a nice gentleman, who ensured that our stay was a pleasant and memorable one.

Stayed in November 2023

No comments

Breakfast and peaceful stay

Stayed in October 2023