Based on 17 hotel reviews
6.4Cleanliness
6.6
Comfort
7.2
Location
8.8
Facilities
7.0
Staff
7.1
Value for money
6.7
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Showing 1 – 17
Reviewed: 27 January 2022
Muele
CanadaThe staff were extremely unhelpful. Checked-in at 10pm and it felt like a chore as the reception only had one staff. No phones in the room to also reach out if you need any help, quite daunting if you're staying in the rooms further out as it's a walk back to the reception. Also, the breakfast was missable, the start time advertised is 7am however, the kitchen didn't open until we had to complain at about past 9am again, it felt like a chore to them. The meal itself was not great at all, if you have any expectations reduce that to nil. And when we spoke up, they cursed us out in the local dialect (my friend was Ghanaian and they didn't know she could understand what they were saying). This is very very disappointing for a place that has travelers from all over the world. The pool was another issue, it was dirty and they said the cleaner wouldn't be coming to clean. Even after having our group and another group ask to swim, they didn't make any effort to get this sorted. The hospitability is very very questionable and for such a well known resort I was highly disappointed.
The location and views were great. Also liked that there was a lot of green around the residence which meant natural air. The rooms had a good vibe albeit the restrooms.
Stayed in December 2021
Reviewed: 1 October 2021
Samuel
GhanaNo Rugs on the cold bedroom floors.
Great
Stayed in September 2021
Reviewed: 20 September 2021
Benson
United StatesI didn't like the food the breakfast was not my liking
The grounds beautiful and the views from my window spectacular
Stayed in September 2021
Reviewed: 23 July 2021
N
United KingdomThe showers should be removable or provide buckets as an option. Shower caps should be available . The shower gel is too small. The swim pool had debris in it.
Loved the location, the room is big, the bed is comfortable. The food is nice. The staff is respectful and helpful.
Stayed in July 2021
Reviewed: 11 December 2021
Brittany
United StatesWe arrived and our room wasnt ready. It was about another hour but the pool and drinks made up for the wait. I definitely recommend Hillburi and cant wait to come back.
OMG this place is Heaven on Earth. The views, the pool, the food and did mention the views? Loved the atmosphere here. Its very relaxing and beautiful. My boyfriend and I had an amazing time. The staff was very friendly and accommodating.
Stayed in November 2021
Reviewed: 16 October 2021
Dompreh
United KingdomThe bathroom setting was very poor and the room was not as advertised.
Stayed in October 2021
Reviewed: 15 August 2021
Hannah
GhanaPoor customer service by the account department
Nothing
Stayed in July 2021
Reviewed: 15 August 2021
N
GhanaThe facility wasn't well maintained. The pool had dragonfly all over it and wasn't clean. The staff were unprofessional and had their nose masks under the chin for the most part. The description of the room was completely different from the actual.
The location
Stayed in August 2021
Reviewed: 8 July 2021
Anonymous
GhanaGreat Staff. Thanks Maya
Stayed in July 2021
Reviewed: 24 June 2021
Emil
United StatesI like everything there
I really enjoyed their meals, the place was comfy and I really liked it. I would like to come there again with new friends and I will spread the word to others.
Stayed in June 2021
Reviewed: 13 September 2021
Anonymous
GhanaThe pollen and mold in the environment triggered severe allergies for me. Both external & internal. Allergy pron clients should consider carefully and pack remedies if they're visiting.
Beautiful and natural atmosphere.
Stayed in September 2021
Reviewed: 15 July 2021
Anonymous
United StatesRestaurant closed early
Rooms were big, quiet and clean
Stayed in July 2021
Reviewed: 27 September 2021
Mawuko
GhanaThere are no comments available for this review
Stayed in September 2021
Reviewed: 25 August 2021
Ezekiel
GhanaThere are no comments available for this review
Stayed in August 2021
Reviewed: 13 October 2021
Ebenezer
United KingdomThere are no comments available for this review
Stayed in October 2021
Reviewed: 2 October 2021
Dela
GhanaThere are no comments available for this review
Stayed in September 2021
Reviewed: 20 July 2021
Nana
GhanaThere are no comments available for this review
Stayed in May 2021
Showing 1 – 17
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