Good food Very nice room Friendly and kind staff

Stayed in February 2024

Area

Liked the facilities.

Stayed in January 2024

Noghing

Very nice place

Stayed in August 2023

The doors. Hard to open or close but the staff are looking into it and I recommended some WD40. Breakfast. I made some suggestions and hopeful this gets better but otherwise every thing else as excellent. All the staff were friendly, helpful, professional, smart, caring and lovely people to be with. Nap hotel became my home from home in the 2 weeks I spent there.

It was always clean and the staff were always available and happy to help with anything from laundry and ironing to Bolt Eats to organising a car. A most excellent experience. Parker and Mary look after the reception and their guests exceptionally well and I’m grateful to have met them.

Stayed in June 2023

Breakfast was good.

Stayed in September 2022

Stayed for one night with my son. The room and facilities were clean. Hackman was very helpful.

Stayed in May 2022

was quiet and clean.

Stayed in April 2022

Everything was perfect

They are friendly and lovely

Stayed in January 2022

The network system

Good

Stayed in October 2021

Breakfasts were amazing and the staff were like family. Will definitely stay here again!!

Stayed in March 2024

-Musty room. There was incredibly musty when I arrived. This could have been aired out ahead of arrival. Even with the windows open, this did not change. It made it uncomfortable to breathe easily & sleep at night. I asked for another room which wasn't available - Bathroom window - this was a poorly designed sliding window. To open it, a latch used to unlock it needs to be pushed upward. This upward movement dislodged the entire window, which dropped out completely and smashed to bits on the corridor outside the room. I was initially told I would need to pay for damages, but when I explained myself to the manager, he understood it was an accident caused by a design flaw. - Clean & hot running water - the water was not running at a useable pressure the night I arrived. I didn't think much of it as it was very late & when I asked in the morning, I was told the water needed to be pumped. This was then carried out & after some time waiting, it was flowing - albeit brownish in colour at first. I was advised this was normal, too - I just needed to let it run. I believe this also affected the hot running water as this did not work at first. -Breakfast- need more breakfast options. Could also inform/ remind guests of breakfast timing & take requests on arrival instead of knocking on the doors in the morning.

-24hr security -Great attitude with staff- Haula at reception during the day was very helpful and attentive. -Nice to have breakfast included.

Stayed in October 2023

very cool place but very complicated with their charges option and the way they treated the customer on charges. They sometimes comes with their own dollar rate and some unnecessary charges for eating in the hotel room whiles it can be added to the room charges. Some of this things was arguably addressed and was successfully changed. Hope all of this will be solved soon. Thank you

Stayed in September 2022

The bathroom arrangement was a little awkward but useable. Breakfast was not really worth it.

Friendly and very willing staff

Stayed in July 2022

Nothing much to say about that since I had a great time been there😊.

The breakfast was sumptuous & locating the facility was very much easier.

Stayed in June 2022

the bathroom needs upgrading

the location. well hidden for a getaway

Stayed in April 2022

The road leading to the hotel needs some filling, bit bumpy.

Very friendly staff and polite. Not to mention the manager he's so awesome

Stayed in May 2022

None.

Everything hackman was excellent

Stayed in April 2022

I wasn't happy with the reception I received from the owner of the place, communication to get to the place was unpleasant because he kept saying I will come back to you to every question. At my arrival to the place I was surprised to hear him saying I should pay extra $20 per night because I come along with my wife and little baby. After i told him I don't have the such money he then settle for extra $25 which I was not happy with. The following morning I went to him and told him I was reducing my stay from 4 nights to 3 nights but he kept on insisting i must pay for all 4 nights. So in total i paid up $145 for 3 nights instead of $90 which i think wasn't fair. I was ill treated because i was a visitor to his place.

The place was clean.

Stayed in December 2021

I was greeted in a warm respectful manner by George, the manager and a member of staff. I was shown to my room, the TV, toilet, shower, A.C, explained in a simple easy to understand way. George gave a verbal description of the menu for breakfast. The room was very clean and modern. All the amenties worked perfect. A good night's sleep and a good breakfast. George has a policy for taxis to enter his carpark before driving off ensuring guests are leaving with a reputable taxi company George is happy with.

Stayed in November 2021

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in May 2023

There are no comments available for this review

Stayed in October 2022

There are no comments available for this review

Stayed in September 2022