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Reviews of The Congress Hotel 2 stars

15 Patrice Lumumba Road, Airport Residential , Airport Residential Area, Accra, Ghana

#52 of 71 hotels in Accra

Guests' Choice

Review score

Based on 181 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.6

  • Location

    8.3

  • Facilities

    7.3

  • Staff

    8.1

  • Value for money

    7.1

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 9 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    The pool was not very clean and we couldn't use it without buying a had cap.

    The location is great, very close to the airport. The room is big and confortable. Breakfast was ok, there was not many options but the food was good.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    7.0
    My views have already been expressed above.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The menu on the breakfast needs to have a lot more varieties. Very few options were provided. The internet was on and off. You got disconnected when at the pool area, or in the canteen, or around the compound.

    Breakfast was a bit average. Guests are given no choice. I have no complains about the room. The AC was very effective. Bathroom too was ok; but maybe guests could do with liquid soap instead of the small hard soap provided. The drop-off vehicle to the airport was comfortable.

    Stayed in March 2024

  • Reviewed: 26 January 2024

    8.0
    8 out of 10 for me.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 9 nights
    • Submitted via mobile

    The management should work on getting their customers workable and good tv channels. Customers can’t get stuck on one local channel.

    Breakfast was great!

    Stayed in December 2023

  • Reviewed: 28 October 2023

    7.0
    Good
    • Solo traveller
    • Deluxe King Suite
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast

    Environment

    Stayed in October 2023

  • Reviewed: 21 October 2023

    8.0
    Great
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Breakfast

    Stayed in October 2023

  • Reviewed: 7 October 2023

    8.0
    Enjoyable
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was delicious and the staff were really welcoming.

    Stayed in October 2023

  • Reviewed: 11 September 2023

    6.0
    Accommodating.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night

    Not satisfactory breakfast. Very expensive meals. No coffee facilities in room. Smelly washroom. Provision of extractor fans can do.

    Friendly staff. Easy check-in

    Stayed in September 2023

  • Reviewed: 3 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night

    the view from my room

    Personal were very friendly and helpful and the breakfast very good

    Stayed in June 2023

  • Reviewed: 24 June 2023

    6.0
    affordable hotel close to the airport with a nice outdoor pool,they should fix the hot water.
    • Business trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 1 night

    Unfortunately, my experience at this hotel was marred by the lack of hot water and low shower pressure. It was quite disappointing as I expected better amenities for the price paid, and it affected my overall comfort during the stay.

    I recently stayed at this hotel and I must say, the location was perfect. Situated in the heart of the city, it allowed me to easily explore all the popular attractions without any hassle. Additionally, the value for money was exceptional. The rates were quite reasonable, especially considering the prime location and the excellent amenities provided. I would highly recommend this hotel to anyone looking for a convenient and affordable stay.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    7.0
    En
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Staff are friendly

    Stayed in June 2023

  • Reviewed: 27 May 2023

    6.0
    Not exactly value for money
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    The breakfast offering was a terrible shame. For a hotel located in the Airport area, their offering was the worst I have encountered in years. There is no standard buffet offering. When we were seated for breakfast, we were first presented with a confusing choice between Apple Juice and Yoghurt. We received half of a small glass of apple juice. It was insulting if not laughable. The breakfast offering requires a very significant improvement. Although the rooms were clean, they did not have standard hotel washing gels. We had to carry bags upstairs to the first floor at our time of arrival. A lift or some other service device would have been a plus.

    The hotel is located not far from the Airport and is easily accessible.

    Stayed in May 2023

  • Reviewed: 17 May 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    Cleanliness, Proximity to meeting venue, good treatment by the owner...she opted to drop us every morning to the venue which she didnt have to but she did. Very Grateful

    Stayed in May 2023

  • Reviewed: 1 February 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    I had a bit more expectations from the restaurant, wasn't during the day always open.

    Comfortable

    Stayed in January 2023

  • Reviewed: 24 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The property was older and a bit outdated.

    Stayed in November 2022

  • Reviewed: 23 October 2022

    8.0
    Quite OK.
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 2 nights

    No options for breakfast. Bathroom was stuffy because there was no ventilation and extractor fan was not working. I had to look for my own means of transport to the airport at dawn.

    Serene environment; quiet place and clean. Friendly staff.

    Stayed in October 2022

  • Reviewed: 18 October 2022

    8.0
    Highly recommended. Good communication..everything described is what it. Great service!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Good customer care. Brilliant staff

    Stayed in October 2022

  • Reviewed: 25 September 2022

    6.0
    Not too bad
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 5 nights
    • Submitted via mobile

    Couldn't get picked up from the airport

    The reception was good

    Stayed in September 2022

  • Reviewed: 19 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    No proper lighting in the room

    Friendly staff

    Stayed in September 2022

  • Reviewed: 14 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights

    The room had no mugs, glasses, or even a kettle for hot water. One cannot prepare a cup of tea in his room. Lighting in the room could be improved. Had no floor towel on the second day. always had to request before enough towels were provided. No water was provided on the second day.

    The room was spacious and neat. The area was quiet and close to the airport and the city. The staff were very friendly and promptly responded to issues. One staff ((Emmanuel, I think comes for special mention. He was always there for us )

    Stayed in September 2022

  • Reviewed: 7 September 2022

    8.0
    Great value for money, close to the airport and airport shuttle for free upon request,
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    No water in the room on arrival, however, that was taken care of immediately by the receptionist,

    Excellent response from hotel staff to confirm my booking and to organise pick up at airport, but also for my domestic flight early day after, Booked on Booking.com "no credit card needed" payable at the hotel,

    Stayed in September 2022

  • Reviewed: 23 July 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Good breakfast

    Stayed in July 2022

  • Reviewed: 6 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    bad internet connection and no toiletries in the bathroom

    Staff were great, they were helpful to my Mrs

    Stayed in July 2022

  • Reviewed: 29 June 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    The bed was big enough

    Stayed in June 2022

  • Reviewed: 24 June 2022

    7.0
    UP GRADE
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 1 night

    YOU HAVE TO GET SOME ONE AT THE BAR

    NO BREAKFAST WAS SERVE, AND I PAID MY TAXI IN AND OUT BY MY SELF

    Stayed in June 2022

Showing 1 – 25

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