Roads by property were poor

The friendliness of the staff - nothing was too much trouble

Stayed in December 2023

Staff were friendly and helpful. The owner was present and was very cooperative and she also upgraded my room without any extra charges. My stay was comfortable.

Stayed in September 2023

Improve on the breakfast , maybe add some veggies

Staff (Susan) attitude was very professional and welcoming. The environment was serene and the room was great

Stayed in June 2023

The wall needs a reconstruction but I was offered a different room, which was ok.

The staff were amazing, so polite.

Stayed in May 2023

Staff were very friendly and welcoming. They were even kind enough to upgrade my room from superior queen to an executive suite free of charge which was a nice touch. Thanks a lot

Stayed in April 2023

Not being picked up from the airport

Place nice and clean

Stayed in October 2022

Very bad reception welcome and she threatens me when I need to cancel the reservation because the bad of the road to hotel and she told me you will not leave before paying the full amount if you will stay or not was a very bad attitude

The room is good the cleaning is perfect

Stayed in April 2022

location construction on the road

quite

Stayed in April 2022

The blanket is very light and the heater at the bathroom seems not working. As a sports fan, I could not any of my favorite's sports games because there was no TV channel for me for that purpose.

The location is okay, the receptionist and the entire staff are very friendly. The breakfast was super good. The room is well cleaned and arranged with a very strong bed neatly dressed with plenty pillows. The room interior decoration is beautiful. It is hardly to hear noise from the outside. The bathroom is very big, neat and smiles good. They have a very stable internet (WiFi) connection.

Stayed in February 2022

Checked in before TV was connected

Breakfast was good with variety

Stayed in June 2021

The distance from the airport was far than stated. Exchange rate was somehow slippery. I was to be picked up by the shuttle but it never happened.

Cleanliness and staff.

Stayed in June 2021

Ask em later

Ask me later

Stayed in January 2024

Staff can be very unfriendly

Stayed in December 2023

Location poor especially with the road and accessibility. Manager/property owner was rude and unprofessional with customer care service. Refuse to refund double payment I made. First booked via booking.com but cash was demanded because I didn't receive any invoice before getting there and the attendant forced me to pay and my credit card was later debited. Very bad experience.

The receptionist/attendant was calm and respectful.

Stayed in September 2023

Nice people who were very kindly and took good care of us

Stayed in July 2023

Room did not have second bed or kettle as advertised. Hotel did not have restaurant as advertised, just some tables on the roof. Located far from central Accra on dirt road in very poor condition that taxis often could not locate

Room was clean and airconditioned, staff friendly

Stayed in May 2023

online pictures were far different from what the hotel and its rooms looks like.

Absolutely nothing

Stayed in March 2023

Absolutely nothing

Overall it was great and would be visiting again soon....

Stayed in December 2022

Since the first day we got to the hotel, we had an issue with the check in where our rooms were not available because we didn’t check in at the time frame we said (mind you, our flight was delayed) and they blames us for not communicating with meanwhile they had plenty of rooms available. The second day they moved us back to our original room and it was okay. Not the best. After a week we noticed that there was a leak coming from the bathroom and we alerted the staff right away, all they did was to bring towels to stop and claimed that they were gonna call the plumber to get it fixed. Another week passed and luckily I was able to see that the leak was coming in our room and we got super mad. When we confronted them about it, they were speechless and started calling the director. I could hear on the phone how the director did not care about us as client and stated that our issue “was not important”. I demanded that they switch our room immediately because that was not fair and it was something that they should have prevented since we alerted them as soon as we saw the leak a week ago. The director did not bother to call us or to come in person to deal with us or even to check up on us. However when he needed the payment of the room he was willing to speak to us on the phone to make sure the transaction went through (the irony). This hotel is a catfish and the amount that you pay does not reflect the expectation. Don’t stay here. The staff was lovely (Betty and Maxwell) they were really nice to us And later on we were able to speak to the director’s wife which she was nice and understood us. Overall, this hotel needs a better management. Check the pictures down below to see the leak, i wish i could attach the video as well.

The only thing I liked about this hotel was the staff (Betty and Maxwell and the director’s wife)

Stayed in December 2022

very clean with a great location . Active and hardworking staff. Great work Betty, you are doing wonderfully well.

Stayed in November 2022

Location is so so

No mosquitoes, very clean, good aircon, lovely staff

Stayed in August 2022

I enjoyed the facility to the fullest. The manageress and the entire staffs are so friendly and respectfull. Therefore I recommend Winford Boutique Hotel for everyone.

Stayed in May 2022

Nothing. All was good

Good value for money

Stayed in April 2022

everything honestly

the staff was nice

Stayed in April 2022